Integration
Connect Keap and Request Tracker (RT)
When New Contact fires in Keap, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add contact to campaign sequence in Keap. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Keap and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Keap and Request Tracker (RT) can do together
From Keap to Request Tracker (RT)
When New Contact in Keap
then Create Ticket in Request Tracker (RT)
When Updated Contact in Keap
then Update ticket in Request Tracker (RT)
From Request Tracker (RT) to Keap
When Ticket Created in Request Tracker (RT)
then Add contact to campaign sequence in Keap
When Ticket Status Changed in Request Tracker (RT)
then Add order in Keap
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Keap and Request Tracker (RT)
Triggers and actions 5 triggers · 56 actions
Trigger
New ContactPolling trigger: fires when a new contact is created in Keap.
Trigger
Updated ContactPolling trigger: fires when a contact is updated in Keap.
Action
Add contact to campaign sequenceAdds one or more contacts to a sequence in a Keap campaign and returns the result for each contact.
Action
Add orderCreates a one-time order for a contact in Keap, with its order items.
Action
Add productCreates a new product in Keap with a name, price and description, plus optional SKU, tax, shipping and inventory settings.
Action
Apply Tag to ContactApply one or more tags to a contact.
Action
Create CompanyCreate a new company.
Action
Create ContactCreate a new Keap contact.
Action
Create Contact Custom FieldCreate a new custom field on the contact model.
Action
Create NoteCreate a note attached to a contact.
Action
Create OpportunityCreate a sales opportunity.
Action
Create TagCreate a new tag, optionally in a category.
Action
Create TaskCreate a task, optionally linked to a contact.
Action
Delete ContactDelete a Keap contact by ID.
Action
Delete noteDeletes a note from a Keap contact's record.
Action
Delete taskDeletes a task in Keap by its ID.
Action
Get companyReturns a single Keap company by its ID, including address, contact details and custom fields.
Action
Get ContactRetrieve a Keap contact by ID.
Action
Get Contact TagsList tags applied to a contact.
Action
Get noteReturns a single note on a Keap contact, including its title, text, type and assigned user.
Action
Get opportunityReturns one Keap opportunity by its id, including its contact, stage, owner, revenue projections and custom field values.
Action
Get orderReturns a single Keap order by its id, including the contact, order items, totals, payment plan and shipping information.
Action
Get productReturns a single Keap product by its ID, including price, inventory, options and subscription plans.
Action
Get taskReturns a single Keap task by its ID, including its title, due time, priority, assignee and completion status.
Action
List campaignsReturns the campaigns in your Keap account, optionally filtered by name and sorted.
Action
List CompaniesList companies.
Action
List Contact Custom FieldsRetrieve the contact model including custom fields.
Action
List ContactsList Keap contacts, optionally filtered by email.
Action
List notesReturns the notes recorded on a Keap contact, optionally filtered by title, assigned user or time range.
Action
List productsReturns a list of products in your Keap account, optionally filtered by name.
Action
List TagsList all tags.
Action
List usersReturns the users of the Keap account, optionally filtered by email or name.
Action
Remove Tag from ContactRemove a tag from a contact.
Action
Send emailSends an email from a Keap user to one or more contacts.
Action
Update companyUpdates an existing company in Keap with the values you provide; fields left blank are not changed.
Action
Update ContactUpdate an existing Keap contact by ID.
Action
Update noteUpdates an existing note on a Keap contact, changing its title, type, text, pin state or assigned user.
Action
Update opportunityUpdates an existing opportunity in Keap, changing only the details you fill in.
Action
Update taskUpdates an existing task in Keap, changing only the details you provide.
Trigger
Ticket CorrespondenceTriggers when a ticket is replied to (that is, corresponded with).
Trigger
Ticket CreatedTriggers when a new Request Tracker ticket is created.
Trigger
Ticket Status ChangedTriggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
Action
Add assetCreate an asset.
Action
Add userCreate a user.
Action
Comment on a TicketAdd an internal comment to a ticket and send to any internal watchers.
Action
Create TicketCreate a new ticket in Request Tracker.
Action
Find AttachmentLocate an attachment by ID.
Action
Find TicketLocate a ticket by ID.
Action
Find TicketsIssue a query to find matching tickets.
Action
Find TransactionFind a transaction by ID
Action
Get assetRetrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
Action
Get queueGet a queue by id or name.
Action
Get userGet a user by id or name.
Action
List queuesList all queues visible to user.
Action
List ticket historyList transactions of a ticket.
Action
Reply to a TicketReply to the requestor and any internal or external watchers of a ticket.
Action
Update ticketGeneral ticket update (Owner, Priority, Queue, custom fields).
Action
Update Ticket Due DateUpdate the due date of a ticket.
Action
Update Ticket StatusUpdate the status of a ticket.
Action
Update Ticket SubjectUpdate the subject of a ticket.
Action
Update userUpdate a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Keap and Request Tracker (RT), answered
What can start an automation from Keap?
Any of Keap's 2 triggers in the catalog, including New Contact and Updated Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Keap?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Keap?
Yes. When something happens in Request Tracker (RT), your agent can act in Keap too. This page covers both directions: Request Tracker (RT)'s triggers and Keap's actions are listed here as well.
Do I have to build a connector for Keap or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.