--- title: "Connect karmaCRM and SparrowDesk - APIANT.ai" description: "When \"New Company\" fires in karmaCRM, your agent runs \"Add Company\" in SparrowDesk, or \"New Contact\" in SparrowDesk to \"Create Contact\" in karmaCRM." canonical: "https://apiant.ai/connect/karmacrm-to-sparrowdesk" --- # Connect karmaCRM and SparrowDesk When **New Company** fires in [karmaCRM](https://apiant.ai/connections/karmacrm), your agent runs **Add Company** in [SparrowDesk](https://apiant.ai/connections/sparrowdesk), or **New Contact** in SparrowDesk to **Create Contact** in karmaCRM. Describe the whole flow and it is built, tested on every scenario and kept running. karmaCRM **4** triggers karmaCRM **18** actions SparrowDesk **2** triggers SparrowDesk **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want karmaCRM and SparrowDesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What karmaCRM and SparrowDesk can do together ### From karmaCRM to SparrowDesk - When **New Company** in karmaCRM then **Add Company** in SparrowDesk - When **New Contact** in karmaCRM then **Create Contact** in SparrowDesk ### From SparrowDesk to karmaCRM - When **New Contact** in SparrowDesk then **Create Contact** in karmaCRM - When **New Ticket** in SparrowDesk then **Create Deal** in karmaCRM Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with karmaCRM and SparrowDesk ## Triggers and actions 6 triggers · 35 actions - Trigger **New Company** Triggers when a new company is created in karmaCRM. - Trigger **New Contact** Triggers when a new contact is created in karmaCRM, optionally limited to an assigned user, status, stage or tags. - Trigger **New deal** Triggers when a new deal is created in karmaCRM. - Trigger **Updated Contact** Triggers when a contact is updated in karmaCRM. - Action **Add note** Adds a note (or logged call) to a karmaCRM contact, company or other record. - Action **Create Company** Creates a company in karmaCRM with its contact details, tags and custom field values. - Action **Create Contact** Creates a contact in karmaCRM with names, company, emails, phones, addresses, tags and custom field values. - Action **Create Deal** Creates a deal in karmaCRM, optionally linked to a contact and company. - Action **Create Task** Creates a task (activity) in karmaCRM, optionally with a due date, reminders and linked contacts. - Action **Delete company** Deletes a company from karmaCRM. - Action **Delete contact** Deletes a contact from karmaCRM by its ID. - Action **Delete deal** Deletes a deal from karmaCRM. - Action **Find Company** Finds companies in karmaCRM whose name matches the name you supply, and returns the first match plus all matches. - Action **Find Contact** Finds karmaCRM contacts by email address or name, optionally narrowed by assigned user, status, stage or tags. - Action **Get company** Returns a single karmaCRM company by its ID, including contact details, tags and custom field values. - Action **Get contact** Returns a single karmaCRM contact by its ID, including emails, phone numbers, addresses, tags and custom field values. - Action **Get deal** Returns a single karmaCRM deal by its ID, including stage, price, contact and custom field values. - Action **Get note** Returns a single karmaCRM note (history entry), including its content, related record and participants. - Action **List deals** Returns the deals in your karmaCRM account, optionally only those after a given date. - Action **Update company** Updates an existing company in karmaCRM, changing only the fields you fill in. - Action **Update contact** Updates an existing contact in karmaCRM, changing only the fields you fill in. - Action **Update deal** Updates an existing deal in karmaCRM, such as its name, stage, price, contact, company or custom field values. - Trigger **New Contact** Fires when a new contact is created. - Trigger **New Ticket** Fires when a new conversation (ticket) is created. - Action **Add Company** Create a company. - Action **Add Ticket Reply** Create a reply on a conversation (ticket). - Action **Create Contact** Creates a new contact in your SparrowDesk account. - Action **Create Ticket** Creates a new ticket (conversation) in your SparrowDesk account. - Action **Delete Contact** Delete a contact by ID. - Action **Delete Ticket** Delete a conversation (ticket) by ID. - Action **Get Company** Retrieve a company by ID. - Action **Get Contact** Retrieve a single contact by ID. - Action **Get Ticket** Retrieve a single conversation (ticket) by ID. - Action **List Companies** List all companies. - Action **List Contacts** List all contacts. - Action **List Members** List all team members on the account. - Action **List Tags** List all tags on the account. - Action **List Tickets** List all conversations (tickets). - Action **Update Company** Update a company by ID. - Action **Update Contact** Update a contact by ID. - Action **Update Ticket** Update a conversation (ticket) by ID. ## Each app on its own - [ **karmaCRM** KarmaCRM is a simple CRM that helps you nurture personalized relationships at scale by connecting your...](https://apiant.ai/connections/karmacrm) - [ **SparrowDesk** SparrowDesk is an AI-first helpdesk that unifies customer support across email & chat while automating...](https://apiant.ai/connections/sparrowdesk) Reviews ## What our customers say ## More from karmaCRM - [ **karmaCRM to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/karmacrm-to-salesforce) - [ **karmaCRM to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/karmacrm-to-slack) - [ **karmaCRM to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/karmacrm-to-mailchimp) - [ **karmaCRM to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/karmacrm-to-stripe) - [ **karmaCRM to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/karmacrm-to-shopify) - [ **karmaCRM to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/karmacrm-to-quickbooks-online) ## More into SparrowDesk - [ **Pipefy to SparrowDesk** The easy button for processes and workflows Easily organize and run all your processes in one place, leaving...](https://apiant.ai/connect/pipefy-to-sparrowdesk) - [ **HubSpot to SparrowDesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-sparrowdesk) - [ **Slack to SparrowDesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-sparrowdesk) - [ **Google Sheets to SparrowDesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-sparrowdesk) - [ **Gmail to SparrowDesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-sparrowdesk) - [ **Google Calendar to SparrowDesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-sparrowdesk) Questions ## karmaCRM and SparrowDesk, answered ### ### What can start an automation from karmaCRM? Any of karmaCRM's 4 triggers in the catalog, including New Company, New Contact, New deal and Updated Contact. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SparrowDesk when something happens in karmaCRM? Any of SparrowDesk's 17 actions, including Create Contact, Create Ticket, Update Company and Update Contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SparrowDesk to karmaCRM? Yes. When something happens in SparrowDesk, your agent can act in karmaCRM too. This page covers both directions: SparrowDesk's triggers and karmaCRM's actions are listed here as well. ### ### Do I have to build a connector for karmaCRM or SparrowDesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use karmaCRM and SparrowDesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.