--- title: "Connect Karbon to Superchat - APIANT.ai" description: "When \"New work item\" fires in Karbon, your agent runs \"Add contact list\" in Superchat." canonical: "https://apiant.ai/connect/karbon-to-superchat" --- # Connect Karbon to Superchat When **New work item** fires in [Karbon](https://apiant.ai/connections/karbon), your agent runs **Add contact list** in [Superchat](https://apiant.ai/connections/superchat). Describe the whole flow and it is built, tested on every scenario and kept running. Karbon **1** trigger Karbon **16** actions Superchat **32** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Karbon and Superchat to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Karbon can start in Superchat - When **New work item** in Karbon then **Add contact list** in Superchat - When **New work item** in Karbon then **Add Contact to Contact List** in Superchat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Karbon and Superchat ## Triggers and actions 1 trigger · 48 actions - Trigger **New work item** Triggers when a new work item is created in Karbon. - Action **Add client group** Creates a new client group in Karbon, optionally with members, owner, manager and client team. - Action **Add note** Creates a note in Karbon, optionally assigned to a user and linked to work items, contacts, organizations or client groups. - Action **Add work item** Creates a new work item for a client in Karbon. - Action **Create Organization Contact** Creates a new Organization contact in Karbon. - Action **Create Person Contact** Creates a new person Contact in Karbon and returns the created Contact record. - Action **Find an Organization Contact** Finds Organization contacts in Karbon matching a full name, email address, external key or contact type, and returns the matching organizations. - Action **Find a Person Contact** Finds person contacts in Karbon by email address, full name, phone number, contact type or external key, and returns the matches. - Action **Get work item** Returns the details of a single Karbon work item, including its client, dates, status, fee settings and role assignments. - Action **List invoices** Returns the invoices in your Karbon account, optionally filtered by invoice status and sorted. - Action **List timesheets** Returns a list of timesheets from your Karbon account, optionally filtered by date, user, work item or status, with their time entries if requested. - Action **List users** Returns the users in your Karbon account, optionally filtered by name or email address. - Action **List work items** Returns the work items in your Karbon account, optionally filtered and sorted. - Action **Update client group** Renames an existing Karbon client group by changing its full name. - Action **Update Organization Contact** Updates the name or privacy level of an existing Organization contact in Karbon. - Action **Update Person Contact** Updates the name details or privacy level of an existing Person Contact in Karbon. - Action **Update work item** Updates a Karbon work item's title, description, dates, assignee, work type, role assignments or status. Fields left blank are not changed. - Action **Add contact list** Creates a new contact list in your Superchat workspace. - Action **Add Contact to Contact List** Adds a Superchat contact to one of your contact lists and returns the contact list it was added to. - Action **Add conversation export** Starts an export job for a Superchat conversation covering the chosen time range, and returns the export with its status and download link once ready. - Action **Add label** Creates a new conversation label in your Superchat workspace. - Action **Create Contact** Creates a new contact in your Superchat workspace with a name, gender, email addresses or phone numbers, and custom attribute values. - Action **Create Note** Creates an internal note on a Superchat conversation, optionally with attached files. - Action **Delete contact** Deletes a contact from your Superchat workspace. - Action **Find a Contact** Finds contacts whose email address, phone number, Instagram or WhatsApp username, or a custom attribute exactly matches the value you give, and returns the first match plus the full list. - Action **Find a File** Finds a file in your Superchat workspace by its ID and returns its name, type and a temporary download link. - Action **Get contact** Returns a single Superchat contact by its ID, including its handles (email, phone, social usernames) and custom attribute values. - Action **Get conversation** Returns a single conversation, including its status, channel, inbox, labels, assigned users and contacts. - Action **Get file** Returns a single file in your Superchat workspace, including its name, type and a temporary download link. - Action **Get message** Returns a single message by its ID, including its content, sender, recipients, direction and delivery status. - Action **List channels** Returns the message channels (WhatsApp, SMS, email, Instagram, Messenger, Telegram, live chat) in your Superchat workspace, optionally only those in one inbox. - Action **List contact lists** Returns all contact lists in your Superchat workspace. - Action **List contacts** Returns all contacts in your Superchat workspace, newest first, with their handles and custom attribute values. - Action **List conversation messages** Returns the messages in a Superchat conversation, optionally filtered by direction and creation date. - Action **List conversations** Returns the conversations in the Superchat workspace, each with its status, channel, inbox, labels, assigned users and contacts. - Action **List custom attributes** Returns all custom contact attributes defined in the Superchat workspace, with their names, types and select options. - Action **List inboxes** Returns all inboxes in the Superchat workspace, including each inbox's name, timezone and users. - Action **List labels** Returns all conversation labels in your Superchat workspace. - Action **List notes** Returns all notes in a Superchat conversation, including each note's author, content and attached files. - Action **Remove contact from contact list** Removes a contact from one of your Superchat contact lists. - Action **Send Email** Sends an email from one of your Superchat email channels to a new or existing contact, with a subject, a plain-text and/or HTML body and optional file attachments. - Action **Send Message** Sends a text, media, template, quick-reply or list message to a contact on a Superchat channel such as WhatsApp, SMS, Instagram, Facebook Messenger or Telegram. A new contact is created if the recipient is not yet known. - Action **Send WhatsApp Template** Sends an approved WhatsApp template message from a Superchat WhatsApp channel to a new or existing contact, filling in the template's variables. - Action **Update Contact** Updates an existing Superchat contact's name, gender, email addresses and phone numbers, and custom attribute values. Fields left blank keep their current values. - Action **Update Conversation Assignees** Replaces the users assigned to a Superchat conversation and returns the updated conversation. - Action **Update Conversation Inbox** Moves a Superchat conversation into a different inbox and returns the updated conversation. - Action **Update Conversation Labels** Replaces the labels on a Superchat conversation with the labels you choose, and returns the updated conversation. - Action **Update Conversation Status** Changes the status of a Superchat conversation to open, done, spam, archived or snoozed, optionally setting when a snooze ends. Returns the updated conversation. - Action **Upload File** Uploads a file (document, image, audio or video) to your Superchat workspace so it can be attached to messages. Returns the new file's id, name, type and a temporary download link. ## Each app on its own - [ **Karbon** Karbon is the collaborative practice management platform for accounting firms.](https://apiant.ai/connections/karbon) - [ **Superchat** Superchat is a messaging platform that combines relevant communication channels, streamlines customer...](https://apiant.ai/connections/superchat) Reviews ## What our customers say ## More from Karbon - [ **Karbon to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/karbon-to-salesforce) - [ **Karbon to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/karbon-to-slack) - [ **Karbon to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/karbon-to-mailchimp) - [ **Karbon to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/karbon-to-stripe) - [ **Karbon to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/karbon-to-shopify) - [ **Karbon to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/karbon-to-quickbooks-online) ## More into Superchat - [ **HubSpot to Superchat** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-superchat) - [ **Salesforce to Superchat** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-superchat) - [ **Slack to Superchat** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-superchat) - [ **Google Sheets to Superchat** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-superchat) - [ **Gmail to Superchat** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-superchat) - [ **Google Calendar to Superchat** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-superchat) Questions ## Karbon and Superchat, answered ### ### What can start an automation from Karbon? Any of Karbon's 1 trigger in the catalog, including New work item. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Superchat when something happens in Karbon? Any of Superchat's 32 actions, including Create Contact, Create Note, Send Email and Send Message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Superchat to Karbon? Superchat has no triggers in the catalog today, so automations start in Karbon. If you need the other direction, ask: your agent reads Superchat's API documentation and adds it. ### ### Do I have to build a connector for Karbon or Superchat? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Karbon and Superchat without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.