--- title: "Connect Karbon to Sophiie - APIANT.ai" description: "When \"New work item\" fires in Karbon, your agent runs \"Add lead\" in Sophiie. Describe the whole flow and it is built, tested on every scenario and kept running." canonical: "https://apiant.ai/connect/karbon-to-sophiie" --- # Connect Karbon to Sophiie When **New work item** fires in [Karbon](https://apiant.ai/connections/karbon), your agent runs **Add lead** in [Sophiie](https://apiant.ai/connections/sophiie). Describe the whole flow and it is built, tested on every scenario and kept running. Karbon **1** trigger Karbon **16** actions Sophiie **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Karbon and Sophiie to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Karbon can start in Sophiie - When **New work item** in Karbon then **Add lead** in Sophiie - When **New work item** in Karbon then **Update lead** in Sophiie Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Karbon and Sophiie ## Triggers and actions 1 trigger · 34 actions - Trigger **New work item** Triggers when a new work item is created in Karbon. - Action **Add client group** Creates a new client group in Karbon, optionally with members, owner, manager and client team. - Action **Add note** Creates a note in Karbon, optionally assigned to a user and linked to work items, contacts, organizations or client groups. - Action **Add work item** Creates a new work item for a client in Karbon. - Action **Create Organization Contact** Creates a new Organization contact in Karbon. - Action **Create Person Contact** Creates a new person Contact in Karbon and returns the created Contact record. - Action **Find an Organization Contact** Finds Organization contacts in Karbon matching a full name, email address, external key or contact type, and returns the matching organizations. - Action **Find a Person Contact** Finds person contacts in Karbon by email address, full name, phone number, contact type or external key, and returns the matches. - Action **Get work item** Returns the details of a single Karbon work item, including its client, dates, status, fee settings and role assignments. - Action **List invoices** Returns the invoices in your Karbon account, optionally filtered by invoice status and sorted. - Action **List timesheets** Returns a list of timesheets from your Karbon account, optionally filtered by date, user, work item or status, with their time entries if requested. - Action **List users** Returns the users in your Karbon account, optionally filtered by name or email address. - Action **List work items** Returns the work items in your Karbon account, optionally filtered and sorted. - Action **Update client group** Renames an existing Karbon client group by changing its full name. - Action **Update Organization Contact** Updates the name or privacy level of an existing Organization contact in Karbon. - Action **Update Person Contact** Updates the name details or privacy level of an existing Person Contact in Karbon. - Action **Update work item** Updates a Karbon work item's title, description, dates, assignee, work type, role assignments or status. Fields left blank are not changed. - Action **Add appointment** Books an appointment (job) for a lead in Sophiie. It appears on the dashboard calendar and syncs to connected calendars. - Action **Add lead** Creates a new lead in your Sophiie organization with contact details, business name and social links. - Action **Cancel appointment** Cancels an appointment (job), keeping it with status Cancelled and syncing the cancellation to connected calendars. - Action **Delete lead** Deletes a lead from your Sophiie organization. - Action **Get appointment** Returns a single appointment (job) by its ID, including its time, status, lead, attendees and notes. - Action **Get call** Returns a single completed phone call, including its outcome, summary, transcript and recording link. - Action **Get inquiry** Returns a single inquiry, including its customer (lead) and the call, chat, webform or message details it came from. - Action **Get lead** Returns a lead's full details, including contact info, status, tags, default address and last inquiry. - Action **Get organization** Returns the details of the Sophiie organization tied to the connected account, including its name, contact details, time zone, country and currency. - Action **List appointments** Returns the appointments (jobs) in your Sophiie organization, optionally only those for one lead. - Action **List inquiries** Returns the inquiries (calls, emails, chats, SMS, web forms and social messages) received by your Sophiie organization, optionally filtered by lead, source or archived state. - Action **List lead notes** Returns the notes recorded on a lead, including their content, author and timestamps. - Action **List leads** Returns the leads in your Sophiie organization, with contact details, status and unread inquiry counts. Optionally limit to leads created or updated since a given time. - Action **List members** Returns the members (users) of your Sophiie organization, including their role, name, email and phone. - Action **Send call** Places an outbound phone call to a person using your organization's Sophiie virtual assistant. - Action **Send SMS** Sends an SMS (or MMS with media) to a lead, continuing an existing conversation thread or starting a new one. - Action **Update appointment** Updates an existing appointment (job) in Sophiie. Only the fields you fill in are changed. - Action **Update lead** Updates an existing lead's contact details, such as name, email, phone, suburb, business name and social links. ## Each app on its own - [ **Karbon** Karbon is the collaborative practice management platform for accounting firms.](https://apiant.ai/connections/karbon) - [ **Sophiie** Sophiie is a virtual receptionist that automates call handling, captures leads, books jobs, and updates your...](https://apiant.ai/connections/sophiie) Reviews ## What our customers say ## More from Karbon - [ **Karbon to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/karbon-to-salesforce) - [ **Karbon to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/karbon-to-slack) - [ **Karbon to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/karbon-to-mailchimp) - [ **Karbon to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/karbon-to-stripe) - [ **Karbon to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/karbon-to-shopify) - [ **Karbon to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/karbon-to-quickbooks-online) ## More into Sophiie - [ **HubSpot to Sophiie** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-sophiie) - [ **Salesforce to Sophiie** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-sophiie) - [ **Slack to Sophiie** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-sophiie) - [ **Google Sheets to Sophiie** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-sophiie) - [ **Gmail to Sophiie** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-sophiie) - [ **Google Calendar to Sophiie** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-sophiie) Questions ## Karbon and Sophiie, answered ### ### What can start an automation from Karbon? Any of Karbon's 1 trigger in the catalog, including New work item. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Sophiie when something happens in Karbon? Any of Sophiie's 18 actions, including Send call, Send SMS, Update appointment and Update lead. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Sophiie to Karbon? Sophiie has no triggers in the catalog today, so automations start in Karbon. If you need the other direction, ask: your agent reads Sophiie's API documentation and adds it. ### ### Do I have to build a connector for Karbon or Sophiie? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Karbon and Sophiie without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.