Integration
Connect JOIN and Request Tracker (RT)
When Application Created fires in JOIN, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add candidate note in JOIN. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want JOIN and Request Tracker (RT) to do together?
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Claude Code
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claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What JOIN and Request Tracker (RT) can do together
From JOIN to Request Tracker (RT)
When Application Created in JOIN
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to JOIN
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with JOIN and Request Tracker (RT)
Triggers and actions 6 triggers · 34 actions
- Application Created
Triggers when a new job application is received in JOIN.
- Job Published
Triggers when a job is published (goes online) in JOIN.
- Job Unpublished
Triggers when a job is taken offline or archived in JOIN.
- Add candidate note
Adds a note to a candidate in JOIN.
- Add job
Creates a job in JOIN. New jobs are activated and multiposted to job boards automatically.
- Add location
Creates a new office location in JOIN that job ads can be assigned to.
- Create Application
Creates an application for a candidate on a JOIN job, optionally attaching documents such as a CV.
- Get application
Returns one job application, including its candidate, job, attachments, screening answers and pipeline stage.
- Get candidate
Returns a single JOIN candidate by id, including contact details, tags, consent status and their applications, with notes optionally embedded.
- Get job
Returns a single JOIN job by its ID, including its title, status, office and optionally its full content.
- Get Jobs
Returns jobs in your JOIN account, optionally filtered by status, title, country, external id, or creation/update dates.
- Get Online Jobs
Returns the jobs currently published (online) in your JOIN account, optionally filtered by title, country, dates or external id.
- List applications
Returns the applications in your JOIN account, optionally filtered by job, dates, country, hiring state or pipeline stage.
- List candidate notes
Returns all notes recorded on a candidate in JOIN, including replies.
- List candidates
Returns the candidates in your JOIN company, optionally filtered by a name/email search or creation date.
- List candidate scorecards
Returns the scorecards submitted for a candidate's job application, including each interviewer's overall recommendation, attribute ratings and question answers.
- List locations
Returns the office locations in your JOIN account, optionally filtered by country or city.
- Update job
Updates an existing job's details, such as title, description, office, salary, and application requirements. Fields you leave blank stay unchanged.
- Update Job Status
Changes a JOIN job's status to online, offline or archived, and returns the job's ID.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
JOIN and Request Tracker (RT), answered
What can start an automation from JOIN?
Any of JOIN's 3 triggers in the catalog, including Application Created, Job Published and Job Unpublished. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in JOIN?
Any of Request Tracker (RT)'s 18 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to JOIN?
Yes. When something happens in Request Tracker (RT), your agent can act in JOIN too. This page covers both directions: Request Tracker (RT)'s triggers and JOIN's actions are listed here as well.
Do I have to build a connector for JOIN or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use JOIN and Request Tracker (RT) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.