--- title: "Connect Jitbit Helpdesk and Transifex - APIANT.ai" description: "When \"New Ticket\" fires in Jitbit Helpdesk, your agent runs \"Add task\" in Transifex." canonical: "https://apiant.ai/connect/jitbit-helpdesk-to-transifex" --- # Connect Jitbit Helpdesk and Transifex When **New Ticket** fires in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), your agent runs **Add task** in [Transifex](https://apiant.ai/connections/transifex), or **Localization Activity Completed** in Transifex to **Add tag to ticket** in Jitbit Helpdesk. Describe the whole flow and it is built, tested on every scenario and kept running. Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions Transifex **1** trigger Transifex **25** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jitbit Helpdesk and Transifex to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jitbit Helpdesk and Transifex can do together ### From Jitbit Helpdesk to Transifex - When **New Ticket** in Jitbit Helpdesk then **Add task** in Transifex - When **New Ticket** in Jitbit Helpdesk then **Update task** in Transifex ### From Transifex to Jitbit Helpdesk - When **Localization Activity Completed** in Transifex then **Add tag to ticket** in Jitbit Helpdesk - When **Localization Activity Completed** in Transifex then **Create Ticket** in Jitbit Helpdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jitbit Helpdesk and Transifex ## Triggers and actions 2 triggers · 44 actions - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. - Trigger **Localization Activity Completed** Triggers when localization activity completes on a Transifex project, such as a language being fully translated, reviewed or proofread. - Action **Add project** Creates a new Transifex project in an organization with the given source language. - Action **Add resource** Creates a new, empty resource in a Transifex project with the chosen file format. - Action **Add resource string comment** Creates a comment or issue on a Transifex resource string for a given language. - Action **Add task** Creates a translation task in a Transifex project for the chosen languages and source strings. - Action **Delete project** Permanently deletes a Transifex project. - Action **Delete resource** Deletes a resource (source file) from a Transifex project. - Action **Download File** Downloads the translated file of a Transifex resource for one language, waiting for Transifex to prepare it. - Action **Get project** Returns the details of a Transifex project, including its name, slug, settings and related source language, organization and team. - Action **Get resource** Returns the details of a Transifex resource, including its name, slug, priority, categories and string/word counts. - Action **Get resource string** Returns the details of a single resource string in Transifex, including its key, source text, tags and context. - Action **Get resource translation** Returns one resource translation: the translated text of a source string in a target language, with its review and proofread status. - Action **Get task** Returns a single Transifex task, including its name, status, priority, due date and project. - Action **List languages** Returns the languages Transifex supports, optionally narrowed to specific language codes. - Action **List projects** Returns the projects that belong to a Transifex organization, optionally filtered by slug or name. - Action **List resources** Returns the resources (source files) in a Transifex project, optionally filtered by slug or name. - Action **List resource string comments** Returns the comments and issues left on source strings in a Transifex organization, optionally narrowed by project, resource, string, author, status, priority or date. - Action **List resource strings** Returns the source strings of a Transifex resource, optionally filtered by key, tags or modification date. - Action **List resource translations** Returns the translations of a resource's strings in one target language, with optional filters by status, translator, origin, tags and dates. - Action **List tasks** Returns the tasks in a Transifex organization, optionally filtered by project, name, status, assignee, creator, dates or language. - Action **List teams** Returns the teams that belong to a Transifex organization, optionally filtered by team slug or name. - Action **Update project** Updates a Transifex project's name, description, URLs, license, visibility, tags and fill-up settings. - Action **Update resource string** Updates a source string in a Transifex resource: its text, tags, character limit or translator instructions. - Action **Update resource translation** Updates the translated text of a resource string in one target language, and/or marks that translation as reviewed or proofread. - Action **Update task** Updates a Transifex task: change its name, description, priority or due dates, mark it completed, reopen it, or toggle exclusive editing. - Action **Upload File** Uploads a new source file for a Transifex resource and returns the upload job with its status. ## Each app on its own - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) - [ **Transifex** Transifex is a localization platform service.](https://apiant.ai/connections/transifex) Reviews ## What our customers say ## More from Jitbit Helpdesk - [ **Jitbit Helpdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce) - [ **Jitbit Helpdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jitbit-helpdesk-to-slack) - [ **Jitbit Helpdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp) - [ **Jitbit Helpdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/jitbit-helpdesk-to-stripe) - [ **Jitbit Helpdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jitbit-helpdesk-to-shopify) - [ **Jitbit Helpdesk to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/jitbit-helpdesk-to-quickbooks-online) ## More into Transifex - [ **HubSpot to Transifex** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-transifex) - [ **Salesforce to Transifex** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-transifex) - [ **Slack to Transifex** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-transifex) - [ **Google Sheets to Transifex** Google Sheets](https://apiant.ai/connect/google-sheets-to-transifex) - [ **Gmail to Transifex** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-transifex) - [ **Google Calendar to Transifex** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-transifex) Questions ## Jitbit Helpdesk and Transifex, answered ### ### What can start an automation from Jitbit Helpdesk? Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Transifex when something happens in Jitbit Helpdesk? Any of Transifex's 25 actions, including Update project, Update resource string, Update resource translation and Update task. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Transifex to Jitbit Helpdesk? Yes. When something happens in Transifex, your agent can act in Jitbit Helpdesk too. This page covers both directions: Transifex's triggers and Jitbit Helpdesk's actions are listed here as well. ### ### Do I have to build a connector for Jitbit Helpdesk or Transifex? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jitbit Helpdesk and Transifex without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.