--- title: "Connect Jitbit Helpdesk and Toggl Track - APIANT.ai" description: "When \"New Ticket\" fires in Jitbit Helpdesk, your agent runs \"Create Task\" in Toggl Track." canonical: "https://apiant.ai/connect/jitbit-helpdesk-to-toggl-track" --- # Connect Jitbit Helpdesk and Toggl Track When **New Ticket** fires in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), your agent runs **Create Task** in [Toggl Track](https://apiant.ai/connections/toggl-track), or **New Activity (Any Type)** in Toggl Track to **Add tag to ticket** in Jitbit Helpdesk. Describe the whole flow and it is built, tested on every scenario and kept running. Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions Toggl Track **8** triggers Toggl Track **35** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jitbit Helpdesk and Toggl Track to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jitbit Helpdesk and Toggl Track can do together ### From Jitbit Helpdesk to Toggl Track - When **New Ticket** in Jitbit Helpdesk then **Create Task** in Toggl Track - When **New Ticket** in Jitbit Helpdesk then **Add Project Member** in Toggl Track ### From Toggl Track to Jitbit Helpdesk - When **New Activity (Any Type)** in Toggl Track then **Add tag to ticket** in Jitbit Helpdesk - When **New Client** in Toggl Track then **Create Ticket** in Jitbit Helpdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jitbit Helpdesk and Toggl Track ## Triggers and actions 9 triggers · 54 actions - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. - Trigger **New Activity (Any Type)** Triggers when any record in the chosen Toggl Track workspace is created, updated or deleted (time entries, projects, clients, tags, tasks and more). - Trigger **New Client** Triggers when a new client is added to the selected Toggl Track workspace. - Trigger **New Project** Triggers when a new project is created in the selected Toggl Track workspace. - Trigger **New Tag** Triggers when a new tag is created in a Toggl Track workspace. - Trigger **New Task** Triggers when a new task is created in a Toggl Track workspace. - Trigger **New Time Entry** Triggers when a new time entry is added for the connected Toggl Track user. - Trigger **New Time Entry Started** Triggers when a new time entry is started (or otherwise added) for the connected Toggl Track user. - Trigger **New Workspace** Triggers when the connected Toggl Track user gains access to a new workspace. - Action **Add Project Member** Adds a user to a project in a Toggl Track workspace, optionally as project manager with a custom hourly rate or labor cost. - Action **Create Client** Creates a new client in a Toggl Track workspace. - Action **Create Group** Creates a user group in a Toggl Track organization, optionally assigning users and workspaces to it. - Action **Create Project** Creates a new project in a Toggl Track workspace. - Action **Create Tag** Creates a new tag in a Toggl Track workspace. - Action **Create Task** Creates a task in a Toggl Track project. - Action **Create Time Entry** Creates a time entry in a Toggl Track workspace, either completed (with a stop time or duration) or running. - Action **Create User Invitation** Invites one or more people by email to a Toggl Track organization and its workspaces. Returns the created invitations. - Action **Delete Client** Deletes a client from a Toggl Track workspace. - Action **Delete Project** Deletes a project from a Toggl Track workspace, optionally deleting or unassigning its time entries. - Action **Delete Tag** Deletes a tag from a Toggl Track workspace. - Action **Delete Task** Deletes a task from a project in a Toggl Track workspace. - Action **Delete Time Entry** Deletes a time entry from a Toggl Track workspace. - Action **Fetch Groups** Returns the user groups in a Toggl Track organization, with their member users and assigned workspaces, optionally filtered by name or workspace. - Action **Find Client** Finds clients in a Toggl Track workspace whose name contains the given text. - Action **Find Project** Finds projects in a Toggl Track workspace by name, with optional filters such as client, status and billable. - Action **Find Tag** Finds tags in a Toggl Track workspace whose name contains the text you give. - Action **Find Task** Searches a workspace's tasks by name and returns the matching tasks, optionally narrowed to one project or by active state. - Action **Find Time Entries (Detailed Reports)** Searches a workspace's detailed report and returns the time entries that match the given dates and filters. - Action **Find Time Entries (Summary Reports)** Returns a summary report of time entries in a workspace for a date range, grouped (for example by project and user) and filtered by description, projects, clients, tags, tasks or users. - Action **Find Time Entry** Returns a single time entry, looked up by its id, that the connected user can access. - Action **Find User** Finds users in a Toggl Track workspace whose name or email matches the text you supply. - Action **Get Current time entry** Returns the time entry currently running for the connected Toggl Track user, if any. - Action **Get Current User** Returns the profile of the Toggl Track user whose account is connected, optionally with their clients, projects, tasks, tags, workspaces and time entries. - Action **Get Project Members** Returns the members of one or more projects in a Toggl Track workspace, including whether each member is a project manager and their rates. - Action **List of Workspace Users** Returns the users who belong to a Toggl Track workspace, directly or through a group, optionally filtered by name, email or status. - Action **Start Time Entry** Starts a new running time entry in a Toggl Track workspace. - Action **Stop Time Entry** Stops a running time entry in a Toggl Track workspace and returns the stopped entry. - Action **Update Client** Updates the name, notes or external reference of an existing client in a Toggl Track workspace. - Action **Update Project** Updates an existing project in a Toggl Track workspace — its name, client, color, dates, billing and other settings. Only the fields you fill in are changed. - Action **Update Project Member** Updates a user's membership on a Toggl Track project, such as their manager role, hourly rate or labor cost. - Action **Update Tag** Renames an existing tag in a Toggl Track workspace. - Action **Update Task** Updates an existing task in a Toggl Track project, changing its name, assignee, estimate, external reference, or done status. - Action **Update Time Entry** Updates an existing time entry in a Toggl Track workspace. Only the fields you fill in are changed. - Action **Update User** Updates the profile of the connected Toggl Track user, such as full name, email, timezone, default workspace, first day of the week or password. Only the fields you fill in are changed. ## Each app on its own - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) - [ **Toggl Track** Toggl Track provides time tracking and productivity tools to help businesses move away from traditional work...](https://apiant.ai/connections/toggl-track) Reviews ## What our customers say ## More from Jitbit Helpdesk - [ **Jitbit Helpdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce) - [ **Jitbit Helpdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jitbit-helpdesk-to-slack) - [ **Jitbit Helpdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp) - [ **Jitbit Helpdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/jitbit-helpdesk-to-stripe) - [ **Jitbit Helpdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jitbit-helpdesk-to-shopify) - [ **Jitbit Helpdesk to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/jitbit-helpdesk-to-quickbooks-online) ## More into Toggl Track - [ **HubSpot to Toggl Track** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-toggl-track) - [ **Salesforce to Toggl Track** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-toggl-track) - [ **Slack to Toggl Track** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-toggl-track) - [ **Google Sheets to Toggl Track** Google Sheets](https://apiant.ai/connect/google-sheets-to-toggl-track) - [ **Gmail to Toggl Track** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-toggl-track) - [ **Google Calendar to Toggl Track** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-toggl-track) Questions ## Jitbit Helpdesk and Toggl Track, answered ### ### What can start an automation from Jitbit Helpdesk? Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Toggl Track when something happens in Jitbit Helpdesk? Any of Toggl Track's 35 actions, including Create Client, Create Group, Create Project and Create Tag. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Toggl Track to Jitbit Helpdesk? Yes. When something happens in Toggl Track, your agent can act in Jitbit Helpdesk too. This page covers both directions: Toggl Track's triggers and Jitbit Helpdesk's actions are listed here as well. ### ### Do I have to build a connector for Jitbit Helpdesk or Toggl Track? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jitbit Helpdesk and Toggl Track without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.