--- title: "Connect Jitbit Helpdesk to Scrappa - APIANT.ai" description: "When \"New Ticket\" fires in Jitbit Helpdesk, your agent runs \"Scrape web page\" in Scrappa." canonical: "https://apiant.ai/connect/jitbit-helpdesk-to-scrappa" --- # Connect Jitbit Helpdesk to Scrappa When **New Ticket** fires in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), your agent runs **Scrape web page** in [Scrappa](https://apiant.ai/connections/scrappa). Describe the whole flow and it is built, tested on every scenario and kept running. Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions Scrappa **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jitbit Helpdesk and Scrappa to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jitbit Helpdesk can start in Scrappa - When **New Ticket** in Jitbit Helpdesk then **Scrape web page** in Scrappa - When **New Ticket** in Jitbit Helpdesk then **Find Reddit posts** in Scrappa Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jitbit Helpdesk and Scrappa ## Triggers and actions 1 trigger · 48 actions - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. - Action **Check domain availability** Checks whether a domain name is registered or available using a registry (RDAP) lookup. - Action **Find Reddit posts** Returns Reddit posts that match the specified search query, optionally restricted to a subreddit. - Action **Find Trustpilot companies** Search Trustpilot for company/business listings matching a query. - Action **Get domain SEO overview (Semrush)** Get Semrush SEO/traffic overview for a domain. - Action **Get Google Maps business details** Fetches the full Google Maps business profile for one place: name, address, phone, website, rating, review counts, opening hours, photos and more. - Action **Get Instagram user** Get an Instagram user's profile data by username. - Action **Get LinkedIn company** Scrapes a public LinkedIn company page and returns its about text, website, industry, size, headquarters, followers, specialties, locations, employees, recent posts, similar pages and funding. - Action **Get LinkedIn profile** Scrape a public LinkedIn profile by URL or member id, including experience, education, articles, skills and more. - Action **Get Reddit post** Get a Reddit post and its metadata by post URL/id. - Action **Get TikTok video** Get metadata for a TikTok video by URL/id. - Action **Get Trustpilot company details** Get ratings, categories, and reputation details for a Trustpilot company. - Action **Get website traffic (SimilarWeb)** Returns SimilarWeb traffic analytics for a domain: global and country rank, engagement metrics, traffic sources, top countries, estimated monthly visits and top keywords. - Action **Get YouTube transcript** Get the transcript/captions for a YouTube video. - Action **Get YouTube video** Gets the details of a YouTube video, including its title, description, view and like counts, channel, chapters and keywords. - Action **List Instagram user posts** Lists the recent posts of a public Instagram account, with captions, hashtags, like and comment counts, media and location. - Action **List Trustpilot company reviews** Get customer reviews for a Trustpilot company. - Action **Scrape web page** Fetch any web page and extract structured data (title, meta, links, emails, phone numbers, images, body text) or clean markdown. - Action **Search Google** Run a Google web search and return organic results, ads, and related questions. - Action **Search Google Images** Search Google Images for a query and return the matching images. - Action **Search Google Jobs** Search Google Jobs listings by query and location. - Action **Search Google Maps places** Searches Google Maps for places matching a query and returns the matching businesses. - Action **Search Google News** Search Google News and return article results. - Action **Search Google Shopping** Search Google Shopping for product listings and pricing. - Action **Search Indeed jobs** Search Indeed job listings by query and location. - Action **Search LinkedIn** Search LinkedIn for people/company/job results matching a query. - Action **Search LinkedIn jobs** Searches LinkedIn job listing pages for the keywords you give and returns the matching job postings. - Action **Search TikTok users** Search TikTok for user accounts matching a query. - Action **Search YouTube** Searches YouTube and returns the matching videos, channels, playlists or movies for a search query. - Action **Translate text** Translates text from one language to another using Google Translate. ## Each app on its own - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) - [ **Scrappa** Structured web-scraping API with 80+ JSON data endpoints for sites like Google, Amazon, LinkedIn, and YouTube.](https://apiant.ai/connections/scrappa) Reviews ## What our customers say ## More from Jitbit Helpdesk - [ **Jitbit Helpdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce) - [ **Jitbit Helpdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jitbit-helpdesk-to-slack) - [ **Jitbit Helpdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp) - [ **Jitbit Helpdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/jitbit-helpdesk-to-stripe) - [ **Jitbit Helpdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jitbit-helpdesk-to-shopify) - [ **Jitbit Helpdesk to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/jitbit-helpdesk-to-quickbooks-online) ## More into Scrappa - [ **HubSpot to Scrappa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-scrappa) - [ **Salesforce to Scrappa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-scrappa) - [ **Slack to Scrappa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-scrappa) - [ **Google Sheets to Scrappa** Google Sheets](https://apiant.ai/connect/google-sheets-to-scrappa) - [ **Gmail to Scrappa** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-scrappa) - [ **Google Calendar to Scrappa** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-scrappa) Questions ## Jitbit Helpdesk and Scrappa, answered ### ### What can start an automation from Jitbit Helpdesk? Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Scrappa when something happens in Jitbit Helpdesk? Any of Scrappa's 29 actions, including Check domain availability, Find Reddit posts, Find Trustpilot companies and Get domain SEO overview (Semrush). Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Scrappa to Jitbit Helpdesk? Scrappa has no triggers in the catalog today, so automations start in Jitbit Helpdesk. If you need the other direction, ask: your agent reads Scrappa's API documentation and adds it. ### ### Do I have to build a connector for Jitbit Helpdesk or Scrappa? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jitbit Helpdesk and Scrappa without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.