--- title: "Connect Jitbit Helpdesk to Memberspot - APIANT.ai" description: "When \"New Ticket\" fires in Jitbit Helpdesk, your agent runs \"Revoke Order Access\" in Memberspot." canonical: "https://apiant.ai/connect/jitbit-helpdesk-to-memberspot" --- # Connect Jitbit Helpdesk to Memberspot When **New Ticket** fires in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), your agent runs **Revoke Order Access** in [Memberspot](https://apiant.ai/connections/memberspot). Describe the whole flow and it is built, tested on every scenario and kept running. Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions Memberspot **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jitbit Helpdesk and Memberspot to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jitbit Helpdesk can start in Memberspot - When **New Ticket** in Jitbit Helpdesk then **Revoke Order Access** in Memberspot - When **New Ticket** in Jitbit Helpdesk then **Enable Chapter Access by User Id** in Memberspot Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jitbit Helpdesk and Memberspot ## Triggers and actions 1 trigger · 39 actions - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. - Action **Delete Access** Removes a user's access to an offer entirely, identified by the user's email address. - Action **Delete Order Access** Removes a user's access to every offer granted under a specific order ID, identified by the user's email. - Action **Delete User by User Id (POST)** Deletes up to 10 Memberspot users by their user IDs. Users not found in the school are skipped. - Action **Delete Users** Deletes up to 10 users from your Memberspot school by email address. - Action **Delete Users by User Id (DELETE Method)** Deletes up to 10 Memberspot users by their user IDs. Users not found in the school are skipped. - Action **Enable Chapter Access by User Id** Gives a member access to a specific chapter of a course, identified by their user ID. - Action **Find User by Mail** Finds a Memberspot user by their email address and returns their profile, active state and custom user properties. - Action **Find User by User Id** Returns the Memberspot user with the given user id, or found=false when no such user exists. - Action **Grant Access** Grants a user access to an offer by email address, creating the user if they don't exist yet. - Action **Grant User Access by User Id** Grants an existing Memberspot user access to an offer, identified by the user's id. - Action **Revoke Access** Revokes (deactivates) a user's access to an offer, identified by the user's email address. - Action **Revoke Order Access** Revokes (deactivates) a user's access to every offer granted under a given order ID, identified by the user's email. The access is kept but set inactive. - Action **Set Access Expires** Sets or removes the date a user's access to an offer expires. - Action **Set Access State by UserId** Sets whether a user's access to an offer is active or inactive, identified by the user's id. Leaving the state blank removes the offer from the user. - Action **Set Custom Property** Sets one custom user property on a Memberspot user identified by email, and returns the updated user. - Action **Set Custom User Property by Users Id** Sets the values of one or more custom properties on a Memberspot user, identified by user ID, and returns the updated user. - Action **Set Order State by Order Id** Sets the state of all offers with a given order ID across every user — activates, deactivates or removes them. - Action **Set Order State by User Id** Sets the active state of every offer a user holds under a given order ID, or removes that access when no state is given. - Action **Users Course Progress List by User Id** Returns the course progress of a Memberspot user, for every course they have, looked up by user ID. - Action **Users Course Progress List by User Id and Course Id** Returns a member's progress in one specific course, looked up by their user ID. ## Each app on its own - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) - [ **Memberspot** Memberspot is an online course and video-hosting platform.](https://apiant.ai/connections/memberspot) Reviews ## What our customers say ## More from Jitbit Helpdesk - [ **Jitbit Helpdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce) - [ **Jitbit Helpdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jitbit-helpdesk-to-slack) - [ **Jitbit Helpdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp) - [ **Jitbit Helpdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/jitbit-helpdesk-to-stripe) - [ **Jitbit Helpdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jitbit-helpdesk-to-shopify) - [ **Jitbit Helpdesk to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/jitbit-helpdesk-to-quickbooks-online) ## More into Memberspot - [ **HubSpot to Memberspot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-memberspot) - [ **Salesforce to Memberspot** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-memberspot) - [ **Slack to Memberspot** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-memberspot) - [ **Google Sheets to Memberspot** Google Sheets](https://apiant.ai/connect/google-sheets-to-memberspot) - [ **Gmail to Memberspot** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-memberspot) - [ **Google Calendar to Memberspot** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-memberspot) Questions ## Jitbit Helpdesk and Memberspot, answered ### ### What can start an automation from Jitbit Helpdesk? Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Memberspot when something happens in Jitbit Helpdesk? Any of Memberspot's 20 actions, including Enable Chapter Access by User Id, Find User by Mail, Find User by User Id and Grant Access. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Memberspot to Jitbit Helpdesk? Memberspot has no triggers in the catalog today, so automations start in Jitbit Helpdesk. If you need the other direction, ask: your agent reads Memberspot's API documentation and adds it. ### ### Do I have to build a connector for Jitbit Helpdesk or Memberspot? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jitbit Helpdesk and Memberspot without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.