--- title: "Connect Jitbit Helpdesk and LifterLMS - APIANT.ai" description: "When \"New Ticket\" fires in Jitbit Helpdesk, your agent runs \"Create a WordPress User\" in LifterLMS." canonical: "https://apiant.ai/connect/jitbit-helpdesk-to-lifterlms" --- # Connect Jitbit Helpdesk and LifterLMS When **New Ticket** fires in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), your agent runs **Create a WordPress User** in [LifterLMS](https://apiant.ai/connections/lifterlms), or **New Course** in LifterLMS to **Add tag to ticket** in Jitbit Helpdesk. Describe the whole flow and it is built, tested on every scenario and kept running. Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions LifterLMS **10** triggers LifterLMS **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jitbit Helpdesk and LifterLMS to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jitbit Helpdesk and LifterLMS can do together ### From Jitbit Helpdesk to LifterLMS - When **New Ticket** in Jitbit Helpdesk then **Create a WordPress User** in LifterLMS - When **New Ticket** in Jitbit Helpdesk then **Enroll in a Course** in LifterLMS ### From LifterLMS to Jitbit Helpdesk - When **New Course** in LifterLMS then **Add tag to ticket** in Jitbit Helpdesk - When **New Course Enrollment** in LifterLMS then **Create Ticket** in Jitbit Helpdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jitbit Helpdesk and LifterLMS ## Triggers and actions 11 triggers · 33 actions - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. - Trigger **Course Access Cancelled** Triggers when a student's enrollment in the selected LifterLMS course is cancelled. - Trigger **Course Access Expired** Triggers when a student's access to a LifterLMS course expires. - Trigger **Membership Access Cancelled** Triggers when a student's access to a LifterLMS membership is cancelled. - Trigger **Membership Access Expired** Triggers when a student's access to the selected LifterLMS membership expires. - Trigger **New Course** Triggers when a new course is created in LifterLMS. - Trigger **New Course Enrollment** Triggers when a student enrolls in the selected LifterLMS course. - Trigger **New Membership** Triggers when a new LifterLMS membership is created. - Trigger **New Membership Enrollment** Triggers when a student is enrolled in the selected LifterLMS membership. - Trigger **New Order** Triggers when a new LifterLMS order is placed on your site, optionally limited to a status, student, product or access plan. - Trigger **New Student** Triggers when a new LifterLMS student (a WordPress user with the student role) is created. - Action **Cancel Course Access** Cancels a student's access to a LifterLMS course by setting their course enrollment status to cancelled. - Action **Cancel Membership Access** Cancels a student's access to a LifterLMS membership by setting their membership enrollment status to cancelled. - Action **Create a WordPress User** Creates a new WordPress user (a LifterLMS student) on your site, with the student role unless you choose another. - Action **Enroll in a Course** Enrolls a WordPress user (student) in a LifterLMS course and returns the new enrollment. - Action **Enroll in a Membership** Enrolls a WordPress user in a LifterLMS membership and returns the resulting enrollment. - Action **Expire Course Access** Sets a student's enrollment in a LifterLMS course to expired and returns the updated enrollment. - Action **Expire Membership Access** Sets a student's enrollment in a LifterLMS membership to expired and returns the updated enrollment. - Action **Find Courses** Searches LifterLMS courses by a search term and returns the matching courses. - Action **Get Course** Returns the details of a LifterLMS course, including its title, content, status, enrollment and access dates, and catalog settings. - Action **Get Course Enrollment** Returns a student's enrollment in a LifterLMS course, including its status, dates and what triggered it. - Action **Get Order** Returns the details of a LifterLMS order, including the student, purchased course or membership, access plan, totals and status. - Action **Retrieve a WordPress User** Returns a WordPress user (LifterLMS student) by their user ID, including profile and billing details. - Action **Search WordPress User by Email** Finds the WordPress user (LifterLMS student) whose email address exactly matches the one you supply, and returns their profile. - Action **Search WordPress User by Username** Finds the WordPress user on your LifterLMS site whose username exactly matches the one you supply, and returns their profile. ## Each app on its own - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) - [ **LifterLMS** LifterLMS is a WordPress-based LMS solution that makes it easy to create, sell, and protect engaging online...](https://apiant.ai/connections/lifterlms) Reviews ## What our customers say ## More from Jitbit Helpdesk - [ **Jitbit Helpdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce) - [ **Jitbit Helpdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jitbit-helpdesk-to-slack) - [ **Jitbit Helpdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp) - [ **Jitbit Helpdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/jitbit-helpdesk-to-stripe) - [ **Jitbit Helpdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jitbit-helpdesk-to-shopify) - [ **Jitbit Helpdesk to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/jitbit-helpdesk-to-quickbooks-online) ## More into LifterLMS - [ **HubSpot to LifterLMS** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-lifterlms) - [ **Google Sheets to LifterLMS** Google Sheets](https://apiant.ai/connect/google-sheets-to-lifterlms) - [ **Gmail to LifterLMS** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-lifterlms) - [ **Google Calendar to LifterLMS** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-lifterlms) - [ **Google Drive to LifterLMS** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-lifterlms) - [ **ActiveCampaign to LifterLMS** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-lifterlms) Questions ## Jitbit Helpdesk and LifterLMS, answered ### ### What can start an automation from Jitbit Helpdesk? Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LifterLMS when something happens in Jitbit Helpdesk? Any of LifterLMS's 14 actions, including Create a WordPress User, Enroll in a Course, Enroll in a Membership and Expire Course Access. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LifterLMS to Jitbit Helpdesk? Yes. When something happens in LifterLMS, your agent can act in Jitbit Helpdesk too. This page covers both directions: LifterLMS's triggers and Jitbit Helpdesk's actions are listed here as well. ### ### Do I have to build a connector for Jitbit Helpdesk or LifterLMS? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jitbit Helpdesk and LifterLMS without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.