--- title: "Connect Jitbit Helpdesk and Kajabi - APIANT.ai" description: "When \"New Ticket\" fires in Jitbit Helpdesk, your agent runs \"Add Tag to Contact\" in Kajabi." canonical: "https://apiant.ai/connect/jitbit-helpdesk-to-kajabi" --- # Connect Jitbit Helpdesk and Kajabi When **New Ticket** fires in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), your agent runs **Add Tag to Contact** in [Kajabi](https://apiant.ai/connections/kajabi), or **New Blog Post** in Kajabi to **Add tag to ticket** in Jitbit Helpdesk. Describe the whole flow and it is built, tested on every scenario and kept running. Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions Kajabi **5** triggers Kajabi **42** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jitbit Helpdesk and Kajabi to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jitbit Helpdesk and Kajabi can do together ### From Jitbit Helpdesk to Kajabi - When **New Ticket** in Jitbit Helpdesk then **Add Tag to Contact** in Kajabi - When **New Ticket** in Jitbit Helpdesk then **Create Contact** in Kajabi ### From Kajabi to Jitbit Helpdesk - When **New Blog Post** in Kajabi then **Add tag to ticket** in Jitbit Helpdesk - When **New Contact** in Kajabi then **Create Ticket** in Jitbit Helpdesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jitbit Helpdesk and Kajabi ## Triggers and actions 6 triggers · 61 actions - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. - Trigger **New Blog Post** Triggers when a new blog post is created on your Kajabi site. - Trigger **New Contact** Triggers when a new contact is added to your Kajabi site. - Trigger **New Customer** Triggers when a new customer is added to your Kajabi site. - Trigger **Tag Added** Triggers when a tag is added to a Kajabi contact, optionally only for one chosen tag. - Trigger **Tag Removed** Triggers when a tag is removed from a contact in Kajabi. - Action **Add Tag to Contact** Adds a tag to a Kajabi contact and returns the contact's updated list of tags. - Action **Create Contact** Creates a contact on a Kajabi site with name, email, phone, address and custom field values. - Action **Create Contact Note** Creates a note on a Kajabi contact. - Action **Create Form Submission** Submits a Kajabi opt-in form for a person, creating a form submission and running the form's configured tags, offers, sequences and automations. - Action **Deactivate Purchase** Deactivates a Kajabi purchase, removing the customer's access. Does not cancel an associated subscription. - Action **Delete Contact** Permanently deletes a contact from your Kajabi site. Contacts with active Kajabi Payments subscriptions cannot be deleted. - Action **Delete Contact Note** Deletes a note from a contact in Kajabi. - Action **Find Contact** Finds contacts by name or email (fuzzy search), optionally narrowed by site, tag, offer or field contents. Returns the matching contacts and the first match. - Action **Get Blog Post** Returns the details of a Kajabi blog post, including its title, content, URL, slug and publish date. - Action **Get Contact** Returns a Kajabi contact by id, including its attributes, custom fields and optionally its related offers and customer. - Action **Get Contact Note** Returns a single contact note by its id, including the note text, timestamps and the contact it belongs to. - Action **Get Course** Returns a Kajabi course's details, optionally with its modules, lessons, media and offers. - Action **Get Customer** Returns a customer's details, optionally with their contact, offers and products. - Action **Get Form Submission** Returns a single form submission, including the submitter's name, email, address, phone numbers and any custom field values collected by the form. - Action **Get Offer** Returns an offer's details, including its title, price, payment type and checkout URL, optionally with its linked products. - Action **Get Order** Returns a single Kajabi order, including its totals, currency and fulfillment time, with optional related order items, customer and site. - Action **Get Product** Returns the details of a Kajabi product, including its title, type, publish status and member count. - Action **Get Purchase** Returns the details of a Kajabi purchase of an offer, including amount, payment type, status and its related offer, customer and transactions. - Action **Get Transaction** Returns a single Kajabi payment transaction, including its amount, status, currency and type, optionally with the related customer and purchases. - Action **Grant Access to an Offer** Grants a Kajabi contact access to an offer and its products, creating a customer record for the contact if needed. Optionally skips the customer welcome email. - Action **Grant Offer to Customer** Grants a Kajabi offer, and the products it includes, to an existing customer. Returns the customer's offers after the grant. - Action **List Blog Posts** Returns the blog posts on your Kajabi account, optionally filtered by site or title and sorted. - Action **List Contact Notes** Returns contact notes, optionally only those for one contact or site, newest first by default. - Action **List Contacts** Returns contacts from your Kajabi account, optionally narrowed to a site and filtered by search text, tags, offers, products, forms, email activity and more. - Action **List Contact's Offers** Returns the offers a Kajabi contact has been granted access to, as a list of offer ids. - Action **List Contact's Tags** Returns the tags currently applied to a contact. - Action **List Contact Tags** Returns the contact tags (not archived) in your Kajabi account, optionally limited to one site or to tags whose name contains some text. - Action **List Courses** Returns the courses in your Kajabi account, optionally filtered by site, title, description or publish status. - Action **List Customers** Returns the customers on your Kajabi site, optionally filtered by search text, tags, offers, products, forms, email activity and more. - Action **List Custom Fields** Returns the contact custom fields defined in your Kajabi account, with each field's title, handle, type and whether it is required. - Action **List Forms** Returns the opt-in forms on your Kajabi sites, optionally filtered by site or title. - Action **List Form Submissions** Returns form submissions from your Kajabi sites, optionally filtered by site or form. - Action **List Offers** Returns the non-archived offers on your Kajabi sites that can be granted to a contact, optionally filtered by site, title or description. - Action **List Orders** Returns the orders on your Kajabi account, optionally filtered by site, customer, order number or fulfillment status. - Action **List Products** Returns the products (not archived) on your Kajabi account, optionally filtered by site, title, description or status. - Action **List Purchases** Returns the offer purchases on your Kajabi account, optionally filtered by site, customer, coupon code, referrer or active/deactivated status. - Action **Reactivate Purchase** Reactivates a deactivated purchase so the customer regains access. Does not reactivate any subscription. - Action **Remove Tag from Contact** Removes a tag from a Kajabi contact and returns the tags still on the contact. - Action **Revoke Access to an Offer** Revokes a contact's access to an offer, deactivating the offer's product memberships. - Action **Revoke Offer from Customer** Revokes a customer's access to an offer, deactivating its product memberships. Returns the offers the customer still has. - Action **Update Contact** Updates an existing Kajabi contact's name, email, phone, address, subscription status or custom field values. Fields left blank are not changed. - Action **Update Contact Note** Updates the text of an existing note on a Kajabi contact. ## Each app on its own - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) - [ **Kajabi** Kajabi is an all in one platform for selling, marketing, and delivering your online content.](https://apiant.ai/connections/kajabi) Reviews ## What our customers say ## More from Jitbit Helpdesk - [ **Jitbit Helpdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce) - [ **Jitbit Helpdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jitbit-helpdesk-to-slack) - [ **Jitbit Helpdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp) - [ **Jitbit Helpdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/jitbit-helpdesk-to-stripe) - [ **Jitbit Helpdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jitbit-helpdesk-to-shopify) - [ **Jitbit Helpdesk to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/jitbit-helpdesk-to-quickbooks-online) ## More into Kajabi - [ **HubSpot to Kajabi** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-kajabi) - [ **Google Sheets to Kajabi** Google Sheets](https://apiant.ai/connect/google-sheets-to-kajabi) - [ **Gmail to Kajabi** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-kajabi) - [ **Google Calendar to Kajabi** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-kajabi) - [ **Google Drive to Kajabi** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-kajabi) - [ **ActiveCampaign to Kajabi** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-kajabi) Questions ## Jitbit Helpdesk and Kajabi, answered ### ### What can start an automation from Jitbit Helpdesk? Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Kajabi when something happens in Jitbit Helpdesk? Any of Kajabi's 42 actions, including Create Contact, Create Contact Note, Create Form Submission and Update Contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Kajabi to Jitbit Helpdesk? Yes. When something happens in Kajabi, your agent can act in Jitbit Helpdesk too. This page covers both directions: Kajabi's triggers and Jitbit Helpdesk's actions are listed here as well. ### ### Do I have to build a connector for Jitbit Helpdesk or Kajabi? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jitbit Helpdesk and Kajabi without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.