# Connect Jitbit Helpdesk to BrasilAPI When **New Ticket** fires in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), your agent runs **Get address by CEP** in [BrasilAPI](https://apiant.ai/connections/brasilapi). Describe the whole flow and it is built, tested on every scenario and kept running. Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions BrasilAPI **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jitbit Helpdesk and BrasilAPI to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jitbit Helpdesk can start in BrasilAPI - When **New Ticket** in Jitbit Helpdesk then **Get address by CEP** in BrasilAPI - When **New Ticket** in Jitbit Helpdesk then **Get area code info** in BrasilAPI Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jitbit Helpdesk and BrasilAPI ## Triggers and actions 1 trigger · 39 actions - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. - Action **Get address by CEP** Look up a Brazilian postal code (CEP) and return the matching street, neighborhood, city, and state. - Action **Get area code info** Look up a Brazilian telephone area code (DDD) and return its state and covered cities. - Action **Get bank by code** Look up a single Brazilian bank's details by its Central Bank code. - Action **Get book info by ISBN** Look up a book's title, author, and publisher information by its ISBN. - Action **Get company info by CNPJ** Look up complete Brazilian company registration data (status, address, partners, activities) from the Receita Federal by CNPJ number. - Action **Get domain registration info** Look up a.br domain's registration status and expiration date from Registro.br. - Action **Get exchange rate** Get the Central Bank's official exchange rate (buy/sell) for a given currency on a given date. - Action **Get interest rate by index** Get the current value of a Brazilian reference interest/inflation rate (e.g. SELIC, CDI) by its acronym. - Action **Get investment fund info by CNPJ** Look up an investment fund registered with the CVM (securities regulator) by its CNPJ. - Action **Get national holidays by year** List Brazil's national public holidays for a given year. - Action **Get NCM info by code** Look up a Mercosur Common Nomenclature (NCM) tax classification code and return its description. - Action **Get TUSS procedure code info** Look up a TUSS (Unified Terminology for Health Supplies) procedure or item code and return its description. - Action **Get weather forecast by city code** Get the multi-day weather forecast for a Brazilian city from CPTEC by its city code. - Action **List B3 stocks** List publicly traded stock tickers on Brazil's B3 stock exchange. - Action **List banks** List all Brazilian banks registered with the Central Bank, with their codes and names. - Action **List Brazilian states** List Brazil's states (UFs) with their codes and regions, per IBGE. - Action **List currencies** List the foreign currencies available for exchange rate lookups. - Action **List hospitals** List public hospitals registered in Brazil's national health facility registry (CNES). - Action **List municipalities by state** List all municipalities (cities) within a Brazilian state, per IBGE. - Action **List PIX participants** List the financial institutions participating in Brazil's PIX instant payment system. ## Each app on its own - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) - [ **BrasilAPI** Community-driven open API for Brazilian public data.](https://apiant.ai/connections/brasilapi) Reviews ## What our customers say ## More from Jitbit Helpdesk - [ **Jitbit Helpdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce) - [ **Jitbit Helpdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jitbit-helpdesk-to-slack) - [ **Jitbit Helpdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp) - [ **Jitbit Helpdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/jitbit-helpdesk-to-stripe) - [ **Jitbit Helpdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jitbit-helpdesk-to-shopify) - [ **Jitbit Helpdesk to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/jitbit-helpdesk-to-quickbooks-online) ## More into BrasilAPI - [ **HubSpot to BrasilAPI** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-brasilapi) - [ **Salesforce to BrasilAPI** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-brasilapi) - [ **Slack to BrasilAPI** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-brasilapi) - [ **Google Sheets to BrasilAPI** Google Sheets](https://apiant.ai/connect/google-sheets-to-brasilapi) - [ **Gmail to BrasilAPI** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-brasilapi) - [ **Google Calendar to BrasilAPI** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-brasilapi) Questions ## Jitbit Helpdesk and BrasilAPI, answered ### ### What can start an automation from Jitbit Helpdesk? Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in BrasilAPI when something happens in Jitbit Helpdesk? Any of BrasilAPI's 20 actions, including Get address by CEP, Get area code info, Get bank by code and Get book info by ISBN. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from BrasilAPI to Jitbit Helpdesk? BrasilAPI has no triggers in the catalog today, so automations start in Jitbit Helpdesk. If you need the other direction, ask: your agent reads BrasilAPI's API documentation and adds it. ### ### Do I have to build a connector for Jitbit Helpdesk or BrasilAPI? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.