--- title: "Connect JIRA and Shopify - APIANT.ai" description: "When \"New Issue\" fires in JIRA, your agent runs \"Add tags to order\" in Shopify, or \"New paid order\" in Shopify to \"Create Issue\" in JIRA." canonical: "https://apiant.ai/connect/jira-to-shopify" --- # Connect JIRA and Shopify When **New Issue** fires in [JIRA](https://apiant.ai/connections/jira), your agent runs **Add tags to order** in [Shopify](https://apiant.ai/connections/shopify), or **New paid order** in Shopify to **Create Issue** in JIRA. Describe the whole flow and it is built, tested on every scenario and kept running. JIRA **2** triggers JIRA **138** actions Shopify **17** triggers Shopify **78** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want JIRA and Shopify to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Teams that track work in JIRA and sell in Shopify usually copy order and product details by hand. Connecting the two lets a paid or fulfilled Shopify order open or move a JIRA issue, and lets work finished in JIRA write back to Shopify by tagging an order, updating a product or setting inventory. Both directions run on the same connection. Example flows ## What JIRA and Shopify can do together ### From JIRA to Shopify - When **New Issue** in JIRA then **Add tags to order** in Shopify - When **New or Updated Issue** in JIRA then **Get customer** in Shopify ### From Shopify to JIRA - When **New paid order** in Shopify then **Create Issue** in JIRA - When **New product** in Shopify then **Transition Issue** in JIRA Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with JIRA and Shopify ## Triggers and actions 19 triggers · 216 actions - Trigger **New Issue** Polls for newly created issues in a project (ordered by creation date). - Trigger **New or Updated Issue** Polls for issues created or updated recently (ordered by updated date). - Action **Add attachment** add an attachment to an issue - Action **Add comment** add a comment to an issue - Action **Add Comment to Issue** Adds a comment to the specified issue. - Action **Add filter as favorite** Add filter as favorite - Action **Add gadget to dashboard** Add gadget to dashboard - Action **Add user to group** add a user to a group - Action **Add vote** add the current user's vote to an issue - Action **Add worklog** add a worklog to an issue - Action **Archive issues by ID or key** archive issues by ID/key - Action **Archive issue(s) by JQL** Archive issue(s) by JQL - Action **Assign Issue** Assigns an issue to a user by account ID. - Action **Bulk create issue** bulk create issues - Action **Bulk create statuses** Bulk create statuses - Action **Bulk delete issues** bulk delete issues - Action **Bulk delete Statuses** Bulk delete Statuses - Action **Bulk delete worklogs** bulk delete worklogs on an issue - Action **Bulk edit dashboards** Bulk edit dashboards - Action **Bulk edit issues** bulk edit issue fields - Action **Bulk fetch issues** bulk fetch issues by ID/key - Action **Bulk move issues** bulk move issues - Action **Bulk move worklogs** bulk move worklogs - Action **Bulk transition issue statuses** bulk transition issue statuses - Action **Bulk unwatch issues** bulk unwatch issues - Action **Bulk watch issues** bulk watch issues - Action **Change filter owner** Change filter owner - Action **Copy dashboard** Copy dashboard - Action **Create component** Create component - Action **Create custom field** Create custom field - Action **Create dashboard** Create dashboard - Action **Create filter** Create filter - Action **Create group** Create group - Action **Create Issue** Creates a new issue in the specified project. - Action **Create issue link** create a link between two issues - Action **Create issue link type** create an issue link type - Action **Create issue type** create an issue type - Action **Create project** create a project - Action **Create project category** create a project category - Action **Create related work** Create related work - Action **Create user** create a user - Action **Create version** Create version - Action **Delete and replace version** Delete and replace version - Action **Delete attachment** delete an attachment - Action **Delete comment** delete a comment - Action **Delete component** Delete component - Action **Delete custom field** Delete custom field - Action **Delete dashboard** Delete dashboard - Action **Delete filter** Delete filter - Action **Delete Issue** Deletes an issue by its key or ID. - Action **Delete issue link** delete an issue link - Action **Delete issue link type** delete an issue link type - Action **Delete issue type** delete an issue type - Action **Delete project** delete a project - Action **Delete project asynchronously** delete a project asynchronously - Action **Delete project category** delete a project category - Action **Delete related work** Delete related work - Action **Delete user** delete a user - Action **Delete version** Delete version - Action **Delete vote** remove the current user's vote from an issue - Action **Delete watcher** remove a watcher from an issue - Action **Delete worklog** delete a worklog - Action **Export Archived Issues** Export archived issue(s) - Action **Get all dashboards** Get all dashboards - Action **Get all projects** Get all projects - Action **Get attachment content** get attachment content - Action **Get attachment metadata** get attachment metadata - Action **Get available transitions** Get available transitions - Action **Get bulk available transitions** get transitions available for bulk transition - Action **Get comment** get a single comment - Action **Get comments by IDs** get comments by IDs - Action **Get component** Get component - Action **Get create issue metadata** Get create issue metadata - Action **Get create metadata issue types for a project** get create-metadata issue types for a project - Action **Get custom field** Fetches a custom field's definition by its ID, including its name, description and field type. Returns found = false when no field has that ID. - Action **Get dashboard** Get dashboard - Action **Get edit issue metadata** get edit metadata for an issue - Action **Get favorite filters** Get favorite filters - Action **Get filter** Get filter - Action **Get group** Get group - Action **Get Issue** Returns the details of a single issue by its key or ID. - Action **Get Issue Comments** Returns all comments for the specified issue. - Action **Get issue link** get an issue link - Action **Get issue link type** get an issue link type - Action **Get issue link types** list issue link types - Action **Get Issue Transitions** Returns the workflow transitions available for the specified issue. - Action **Get issue type** get an issue type - Action **Get issue watchers** get watchers of an issue - Action **Get issue worklogs** get worklogs on an issue - Action **Get is watching issue bulk** check watching status for multiple issues - Action **Get my filters** Get my filters - Action **Get Project** Returns the details of a single project by its key or ID. - Action **Get project category** Fetches a project category by ID, with its name and description. An error occurs if the category is not found. - Action **Get project components** get all components of a project - Action **Get project versions** get all versions of a project - Action **Get recent projects** get recently viewed projects - Action **Get related work** Get related work - Action **Get status** Get status - Action **Get status category** Get status category - Action **Get transitions** get available transitions for an issue - Action **Get user** get a user - Action **Get user groups** get groups a user belongs to - Action **Get users from group** list members of a group - Action **Get version** Get version - Action **Get votes** get votes on an issue - Action **Get worklog** get a worklog - Action **Get worklogs by IDs** get worklogs by IDs - Action **Get worklogs by issue ID and worklog ID** get worklogs by issue ID and worklog ID (internal) - Action **List Project Issue Types** Returns the issue types available, optionally for a given project. - Action **List Projects** Returns a paginated list of projects visible to the user. - Action **List users** Lists the users visible to the connected Jira account. Takes no search criterion. - Action **Merge versions** merge one version into another - Action **Move version** Move version - Action **Remove filter as favorite** Remove filter as favorite - Action **Remove gadget from dashboard** Remove gadget from dashboard - Action **Remove group** Remove group - Action **Remove user from group** remove a user from a group - Action **Restore custom field from trash** Restore custom field from trash - Action **Restore deleted or archived project** restore a deleted or archived project - Action **Search for dashboards** Search for dashboards - Action **Search for filters** Search for filters - Action **Search for issues using JQL enhanced search (GET)** Search for issues using JQL enhanced search (GET) - Action **Search for issues using JQL enhanced search (POST)** search for issues using enhanced JQL (POST) - Action **Search Issues (JQL)** Searches for issues using a JQL query. - Action **Transition Issue** Moves an issue to a new status by performing a workflow transition. - Action **Unarchive issues by keys or ID** unarchive issues by key/ID - Action **Update comment** update a comment - Action **Update component** Update component - Action **Update custom field** Update custom field - Action **Update dashboard** Update dashboard - Action **Update filter** Update filter - Action **Update gadget on dashboard** Update gadget on dashboard - Action **Update Issue** edit an issue - Action **Update issue link type** update an issue link type - Action **Update issue type** update an issue type - Action **Update project** update a project - Action **Update project category** update a project category - Action **Update related work** Update one related-work link on a Jira project version. Reads the version's existing related work, overlays only the fields you supply, then writes the merged object back — so anything you leave blank keeps its current value. - Action **Update version** Update version - Action **Update worklog** update a worklog - Trigger **New cart** Triggered when a cart is created. - Trigger **New customer** Polling trigger that fires for each newly created Shopify customer. Fetches the 50 most recently created customers (sorted by creation date, newest first) via the GraphQL Admin API customers connection. - Trigger **New customer (instant)** Triggered when a customer is added. - Trigger **New order** Polls Shopify for orders (most recent first), returning a list of orders. - Trigger **New order (instant)** Triggered when an order is created. - Trigger **New paid order** Triggered when an order is paid. - Trigger **New product** Triggers when a new product is created in Shopify. Polls the GraphQL Admin API products connection (first 50, sorted by createdAt ascending) and returns each product's id, title, handle, vendor, product_type, status, created_at, updated_at. - Trigger **Order fulfilled** Triggered when an order is fulfilled. - Trigger **Order partially fulfilled** Triggered when an order is partially fulfilled. - Trigger **Two-way sync new or updated customers** Polling fetch body for the two-way customer sync trigger. Lists Shopify customers ordered oldest-to-newest by updated_at (GraphQL customers connection, sortKey: UPDATED_AT, reverse:false, first:250) so newly created or updated customers are surfaced for two-way synchronization. - Trigger **Updated cart** Triggered when a cart is updated. - Trigger **Updated customer** Triggered when a customer is updated. - Trigger **Updated fulfillment status** Polling trigger: fetches recently-updated Shopify orders (any status) and returns each order's fulfillment status. - Trigger **Updated order** Polls Shopify for recently updated orders (any status), most-recently-updated first. - Trigger **Updated order (instant)** Triggered when an order is updated. - Trigger **Updated order payment status** Polling trigger: fires when an order's payment (financial) status changes. Lists the 50 most recently updated orders via the GraphQL Admin API (orders sorted by UPDATED_AT desc) and dedups on order id + financial status so a new event fires only when the payment status changes. - Trigger **Updated product** Polling trigger: fires for products that were recently updated. Fetches up to 50 products sorted by update time (most recent first) via the Shopify GraphQL Admin API, projecting id, title, handle, vendor, product_type, status, created_at and updated_at for each. - Action **Activate Inventory Item at Location** Stocks an inventory item at a store location so it can hold quantity there, and returns the location's available quantity. - Action **Add customer** Create a new Shopify customer (first name, last name, email, phone, note, tags) via the GraphQL Admin API customerCreate mutation. Returns the created customer's id, email, phone, first/last name and created_at. - Action **Add metafield to customer** Add (set) a metafield on a Shopify customer, with the customer as the metafield owner. Inputs: Customer ID, Namespace, Key, Type (default single_line_text_field), Value. Returns the created/updated metafield's id, namespace, key, type, value. - Action **Add metafield to product** Adds a metafield to the specified product. - Action **Add or update customer** Creates a new customer if the email does not exist, otherwise updates the existing customer. - Action **Add product image** Adds a new product image from the image at the specified URL. - Action **Add Product Option** Adds one or two new options (for example Size or Color) to an existing product and gives every existing variant a value for them. Does nothing if the product already has an option with that name. - Action **Add tags to customer** Adds one or more tags to the customer with the specified email. An error occurs if more than one customer is found. Existing tags on the customer are not removed. - Action **Add tags to order** Adds the given comma-separated tags to a Shopify order (GraphQL Admin API tagsAdd mutation). Existing order tags are preserved; tagsAdd merges new tags onto the current set. Inputs: Order ID (numeric REST id, converted to a gid://shopify/Order GID), Tags (comma-separated). Returns the order GID (id) and the full resulting tag list (tags). - Action **Add transaction to order** Add a transaction to an order. Captures payment for the order's authorized amount. Inputs: Kind (default capture), Amount, Currency, Parent Transaction ID, plus the Order ID setting. Returns the transaction id, kind, status and order id. - Action **Adjust Inventory Quantity** Change an inventory item's available quantity at a location by a positive or negative amount. - Action **Apply gift card adjustment** Apply an adjustment (credit) to a Shopify gift card's balance. Inputs: Gift Card ID, Amount, optional Note. Returns the resulting credit transaction id, note, amount, creation time, and the gift card's numeric id. - Action **Change product option names** Update a Shopify product's core fields and (re)name its product options. Inputs: Product ID plus optional Title, Body HTML, Handle, Type, Published scope, Tags, Template suffix, Vendor, and Option 1/2/3 name. Returns the updated product id, title, options (name+position), and updated_at. - Action **Change product option names and values** Change a product's option names and their values. Inputs: Product ID, Option 1/2/3 Name, Option 1/2/3 Values (comma-separated). Returns the product id, title, and the resulting options array. - Action **Complete draft order** Completes a draft order. - Action **Create Metafield Definition** Create a metafield definition (namespace, key, type, validations) for an owner type. - Action **Create Order with Calculated Tax** Creates an order for a product variant, with Shopify calculating the tax from the shipping address, and returns the order totals and tax lines. - Action **Create or Update Theme File** Create or replace a file in a theme. The store's Shopify app needs the write_themes scope. - Action **Create product** Creates a new product. - Action **Create product variant** Creates a new variant on an existing Shopify product. Inputs: SKU, Price, Weight, Barcode, Option1-3, Compare At Price, Inventory Quantity, plus the Product ID setting. Returns the created variant id, sku, price, title, option1, product_id and inventory_item_id. - Action **Create Product with Variants** Create a product with up to three options and its variants (price, SKU, barcode, inventory settings) in one step. - Action **Delete item from location** Disconnect (deactivate) an inventory item from a location, removing the inventory level — GraphQL Admin API equivalent of. - Action **Delete product** Deletes an existing product. - Action **Delete product variant** Deletes an existing product variant. - Action **Delete Theme File** Delete a file from a theme. The store's Shopify app needs the write_themes scope. - Action **Find custom collection by name** Returns details for the specified custom collection. If the custom collection is not found, an error occurs. - Action **Find customer by email** Find a Shopify customer by email address. GraphQL Admin API: customers(first:1, query:"email:...") connection query; returns the first matching customer's email and numeric (legacyResourceId) customer_id. - Action **Find location by name** Find a Shopify location by its exact name and return its Location ID. Fails if no location matches or if more than one location shares the name. (GraphQL Admin API port of the REST locations.json lookup.) - Action **Find orders** Finds orders based upon search criteria. Emits the IDs of any matching orders. Use the "get order" action to fetch details for found orders. - Action **Find product by title** Finds a product by a title search. An error occurs if zero or multiple match. - Action **Find product variant by SKU** Find a single Shopify product variant by its SKU. Searches product variants for an exact SKU match, fails if zero or more than one variant matches. Returns the variant's id, sku, price, title, product id, inventory item id, and the full variant object. - Action **Find product variant by title** Finds a product variant by a title search. An error occurs if zero or multiple match. - Action **Get all product ids in custom collection** Returns all products (and their numeric ids) in a given custom collection. - Action **Get Base URL** Returns the connected Shopify store's base URL and derives the store subdomain (store_name) from it. Pure-compute helper; makes no Shopify API call (nothing to migrate to GraphQL). - Action **Get customer** Retrieve a single Shopify customer by Customer ID. Returns the customer's id, email, phone, state, first/last name, tags, created/updated timestamps, total spent, and orders count. - Action **Get customer metafield value** Get a customer's metafield value by namespace and key. Returns its type, value, and numeric metafield id. - Action **Get fulfillment order** Returns details for the specified order ID and fulfillment order ID. If either the order or fulfillment order is not found, an error occurs. Use the "get fulfillment order ids for order" action to fetch the fulfillment order ids for an order. - Action **Get fulfillment order ids for order** Get the fulfillment order IDs for a Shopify order. Given a numeric Order ID, returns the count of fulfillment orders and their IDs. - Action **Get fulfillment order line items** Lists the line items on a fulfillment order, with the quantity still left to fulfill. - Action **Get inventory item** Returns details for the specified inventory item. - Action **Get inventory quantity** Get available inventory quantity for an inventory item, optionally filtered to a single location. - Action **Get locations** Retrieve the list of Shopify store locations. Returns each location's id, legacyResourceId, name, active state, and address. - Action **Get metafields for customer** Get all metafields for a Shopify customer by Customer ID. Returns the list of metafield records (id, namespace, key, value, type) for the customer. - Action **Get metafields for product** Retrieve all metafields for a product (up to 250). Takes the numeric Product ID setting and returns the list of metafields (id, namespace, key, value, type). - Action **Get order** Get an order from Shopify by its numeric Order ID. Reads the order via the GraphQL Admin API (order(id:) query) and returns its name, email, currency, created date, total price, financial status, fulfillment status, and the full order object. - Action **Get product** Returns all fields for the specified product ID. If the product is not found, an error occurs. - Action **Get product count: active products** Returns a count of active products. - Action **Get product count: all products** Returns a count of all products. - Action **Get product count: archived products** Returns the number of archived products in the Shopify store. - Action **Get product count: draft products** Returns the number of draft products in the Shopify store (status:draft). - Action **Get product metafield value** Returns the value of a single product metafield identified by Namespace and Key for the given Product ID. - Action **Get Product Options** Get a product's options and their values. - Action **Get product variant** Get a single Shopify product variant by its numeric Variant ID. Returns id, sku, price, title, inventory_quantity, product_id, inventory_item_id, and the full variant object. - Action **Get product variant by SKU** Look up a single Shopify product variant by its SKU. Searches product variants for the given SKU, fails if zero or more than one match. Returns the matched variant's id, sku, price, title, product id, inventory item id, and the full variant object. - Action **Get Sales Tax Rates by Location** Returns the sales tax lines and total tax rate that apply at each active store location. - Action **Get Theme File** Get a theme file's contents by theme and filename. - Action **Move fulfillment order line item** Changes the location which is assigned to fulfill a number of unfulfilled fulfillment order line items. - Action **Order - add discount code** Append a discount code to an in-progress order object before it is submitted to Shopify. GraphQL-shaped: the discount entry carries DraftOrderAppliedDiscountInput fields (title/code, value, valueType FIXED_AMOUNT|PERCENTAGE, amount) so the assembled order is ready for the draftOrderCreate / draftOrderUpdate GraphQL mutation. Mirrors the REST builder that appended {code, amount, type} to order.discount_codes; same inputs (Code, Type, Amount, Order) and outputs (order, discount_codes). - Action **Order - add line item** Appends a line item to an in-memory order object (built by Order - initialize) before the order is created. Carries the same inputs (Variant ID, Quantity, Price, Total discount, Origin location ID, Is gift card, Fulfillment status). - Action **Order - add line item property** Adds a custom line-item property (name/value pair) to the LAST line item of an in-flight Shopify order object being assembled in the Order builder chain (initialize -> add line item -> add line item property -> create). Pure in-memory mutation of the draft order; no API call. Returns the updated order object and its JSON encoding. (No REST->GraphQL change applies: this op never called the REST Admin API; it is a local order-builder helper. The eventual draftOrderCreate/orderCreate happens in the separate 'Order - create' op.) - Action **Order - add line item tax line** Adds a tax line to the last line item of an in-memory order payload (builder, no API call). This op shapes the legacy order JSON structure; it does not call Shopify. Same inputs/outputs as the REST builder. Note: this never touched the Shopify REST API, so there is no GraphQL request equivalent — per-line-item user-supplied tax_lines are a REST Order-payload construct with no GraphQL counterpart (GraphQL computes tax lines server-side). - Action **Order - create** Creates a new order. - Action **Order - initialize** Starts a new Shopify order in your automation from the customer email, currency, billing and shipping addresses, tags, taxes and status you choose. It does not contact Shopify: pass the result through the Order - add steps (line items, discount codes) and then Order - create to place the order. - Action **Remove tags from customer** Remove one or more comma-separated tags from a Shopify customer (looked up by email). GraphQL Admin API port: finds the customer via a customers(query:"email:...") query, then calls the tagsRemove mutation with the customer GID and the tag list. Returns the customer's numeric id and remaining tags. - Action **Remove tags from order** Removes the given comma-separated tags from a Shopify order (by Order ID). Uses the GraphQL Admin API tagsRemove mutation; tags not present are ignored. Returns the order id and its remaining tags. - Action **Send customer invite** Sends an account invite to a customer specified by their email address. - Action **Set Product Variant Metafield** Create or update a metafield value on a product variant. - Action **Two-way sync add or update a customer** Two-way sync: find a Shopify customer by email (or by the previously mapped customer id) and update it, otherwise create a new customer. Sets email, name, phone, note, tags, marketing consent and a single address. GraphQL Admin API port of the legacy REST customers create/update flow. Returns the customer id and updated_at. - Action **Update customer** Updates an existing customer. - Action **Update Customer Default Address** Updates a customer's default address, or adds one as the default if they have none. Fields left blank are not changed. - Action **Update Customer Email Marketing Consent** Sets a Shopify customer's email marketing consent state and opt-in level. - Action **Update inventory item** Updates a Shopify inventory item (sku, cost, tracked, country code of origin, harmonized system code). Takes the numeric Inventory Item ID. - Action **Update inventory quantity** Set the absolute available inventory quantity for an inventory item at a specific location. GraphQL inventorySetQuantities mutation (name: available) replacing the REST inventory_levels/set.json endpoint. Returns the resulting available quantity, inventory item id, and location id. - Action **Update order** Update an existing Shopify order's financial status by Order ID. Returns the order's numeric id, name, updated timestamp, and financial status. - Action **Update order as fulfilled** Marks an order's fulfillment order as fulfilled by creating a fulfillment, optionally attaching tracking number/company and notifying the customer. GraphQL fulfillmentCreateV2 mutation. - Action **Update order line item as fulfilled** Creates a fulfillment for an order's fulfillment order (optionally a specific line item) with tracking info, via the GraphQL fulfillmentCreateV2 mutation. - Action **Update product** Update an existing product in Shopify (GraphQL Admin API, productUpdate mutation). Updates title, description, vendor, product type, tags, and/or status on the product identified by the Product ID setting; only provided fields are changed. Returns the product id, title, handle, status, updated timestamp, and admin GraphQL id. - Action **Update product variant** Updates an existing variant of a Shopify product — its price, compare-at price, SKU, barcode, weight and option values. Fields left blank keep their current values. ## Each app on its own - [ **JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connections/jira) - [ **Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connections/shopify) Reviews ## What our customers say ## More from JIRA - [ **JIRA to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jira-to-salesforce) - [ **JIRA to Google Sheets** Google Sheets](https://apiant.ai/connect/jira-to-google-sheets) - [ **JIRA to Google Drive** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/jira-to-google-drive) - [ **JIRA to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jira-to-mailchimp) - [ **JIRA to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/jira-to-trello) - [ **JIRA to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/jira-to-zoom) ## More into Shopify - [ **HubSpot to Shopify** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-shopify) - [ **Salesforce to Shopify** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-shopify) - [ **Google Calendar to Shopify** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-shopify) - [ **Google Drive to Shopify** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-shopify) - [ **QuickBooks Online to Shopify** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-shopify) - [ **Pipedrive to Shopify** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pipedrive-to-shopify) Questions ## JIRA and Shopify, answered ### ### Can a JIRA issue update something in Shopify, or does it only work the other way? Both directions are supported. A New Issue or New or Updated Issue trigger in JIRA can run Shopify actions such as Add tags to order, Update product, Update inventory quantity or Update order, using the order, product or variant reference held on the issue. ### ### How does the agent know which JIRA issue belongs to a Shopify order? You tell it which field carries the link, such as the order name stored on the issue or the issue key kept in an order tag, and it uses Search Issues (JQL) or Find orders to match. If no match is found, the branch can create a new issue instead. ### ### What can start an automation from JIRA? Any of JIRA's 2 triggers in the catalog, including New Issue and New or Updated Issue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Shopify when something happens in JIRA? Any of Shopify's 78 actions, including Add tags to order, Get customer, Update inventory quantity and Create Metafield Definition. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Shopify to JIRA? Yes. When something happens in Shopify, your agent can act in JIRA too. This page covers both directions: Shopify's triggers and JIRA's actions are listed here as well. ### ### Do I have to build a connector for JIRA or Shopify? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use JIRA and Shopify without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.