Integration
Connect JIRA and Loop Returns
When New Issue fires in JIRA, your agent runs Create Allowlist Item in Loop Returns, or New Return Created in Loop Returns to Add Comment to Issue in JIRA. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want JIRA and Loop Returns to do together?
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Claude Code
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Setup guide (opens in a new tab)Example flows
What JIRA and Loop Returns can do together
From JIRA to Loop Returns
When New Issue in JIRA
then Create Allowlist Item in Loop Returns
From Loop Returns to JIRA
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with JIRA and Loop Returns
Triggers and actions 4 triggers · 220 actions
- New Issue
Polls for newly created issues in a project (ordered by creation date).
- New or Updated Issue
Polls for issues created or updated recently (ordered by updated date).
- Add attachment
add an attachment to an issue
- Add comment
add a comment to an issue
- Add Comment to Issue
Adds a comment to the specified issue.
- Add filter as favorite
Add filter as favorite
- Add gadget to dashboard
Add gadget to dashboard
- Add user to group
add a user to a group
- Add vote
add the current user's vote to an issue
- Add worklog
add a worklog to an issue
- Archive issues by ID or key
archive issues by ID/key
- Archive issue(s) by JQL
Archive issue(s) by JQL
- Assign Issue
Assigns an issue to a user by account ID.
- Bulk create issue
bulk create issues
- Bulk create statuses
Bulk create statuses
- Bulk delete issues
bulk delete issues
- Bulk delete Statuses
Bulk delete Statuses
- Bulk delete worklogs
bulk delete worklogs on an issue
- Bulk edit dashboards
Bulk edit dashboards
- Bulk edit issues
bulk edit issue fields
- Bulk fetch issues
bulk fetch issues by ID/key
- Bulk move issues
bulk move issues
- Bulk move worklogs
bulk move worklogs
- Bulk transition issue statuses
bulk transition issue statuses
- Bulk unwatch issues
bulk unwatch issues
- Bulk watch issues
bulk watch issues
- Change filter owner
Change filter owner
- Copy dashboard
Copy dashboard
- Create component
Create component
- Create custom field
Create custom field
- Create dashboard
Create dashboard
- Create filter
Create filter
- Create group
Create group
- Create Issue
Creates a new issue in the specified project.
- Create issue link
create a link between two issues
- Create issue link type
create an issue link type
- Create issue type
create an issue type
- Create project
create a project
- Create project category
create a project category
- Create related work
Create related work
- Create user
create a user
- Create version
Create version
- Delete and replace version
Delete and replace version
- Delete attachment
delete an attachment
- Delete comment
delete a comment
- Delete component
Delete component
- Delete custom field
Delete custom field
- Delete dashboard
Delete dashboard
- Delete filter
Delete filter
- Delete Issue
Deletes an issue by its key or ID.
- Delete issue link
delete an issue link
- Delete issue link type
delete an issue link type
- Delete issue type
delete an issue type
- Delete project
delete a project
- Delete project asynchronously
delete a project asynchronously
- Delete project category
delete a project category
- Delete related work
Delete related work
- Delete user
delete a user
- Delete version
Delete version
- Delete vote
remove the current user's vote from an issue
- Delete watcher
remove a watcher from an issue
- Delete worklog
delete a worklog
- Export Archived Issues
Export archived issue(s)
- Get all dashboards
Get all dashboards
- Get all projects
Get all projects
- Get attachment content
get attachment content
- Get attachment metadata
get attachment metadata
- Get available transitions
Get available transitions
- Get bulk available transitions
get transitions available for bulk transition
- Get comment
get a single comment
- Get comments by IDs
get comments by IDs
- Get component
Get component
- Get create issue metadata
Get create issue metadata
- Get create metadata issue types for a project
get create-metadata issue types for a project
- Get custom field
Fetches a custom field's definition by its ID, including its name, description and field type. Returns found = false when no field has that ID.
- Get dashboard
Get dashboard
- Get edit issue metadata
get edit metadata for an issue
- Get favorite filters
Get favorite filters
- Get filter
Get filter
- Get group
Get group
- Get Issue
Returns the details of a single issue by its key or ID.
- Get Issue Comments
Returns all comments for the specified issue.
- Get issue link
get an issue link
- Get issue link type
get an issue link type
- Get issue link types
list issue link types
- Get Issue Transitions
Returns the workflow transitions available for the specified issue.
- Get issue type
get an issue type
- Get issue watchers
get watchers of an issue
- Get issue worklogs
get worklogs on an issue
- Get is watching issue bulk
check watching status for multiple issues
- Get my filters
Get my filters
- Get Project
Returns the details of a single project by its key or ID.
- Get project category
Fetches a project category by ID, with its name and description. An error occurs if the category is not found.
- Get project components
get all components of a project
- Get project versions
get all versions of a project
- Get recent projects
get recently viewed projects
- Get related work
Get related work
- Get status
Get status
- Get status category
Get status category
- Get transitions
get available transitions for an issue
- Get user
get a user
- Get user groups
get groups a user belongs to
- Get users from group
list members of a group
- Get version
Get version
- Get votes
get votes on an issue
- Get worklog
get a worklog
- Get worklogs by IDs
get worklogs by IDs
- Get worklogs by issue ID and worklog ID
get worklogs by issue ID and worklog ID (internal)
- List Project Issue Types
Returns the issue types available, optionally for a given project.
- List Projects
Returns a paginated list of projects visible to the user.
- List users
Lists the users visible to the connected Jira account. Takes no search criterion.
- Merge versions
merge one version into another
- Move version
Move version
- Remove filter as favorite
Remove filter as favorite
- Remove gadget from dashboard
Remove gadget from dashboard
- Remove group
Remove group
- Remove user from group
remove a user from a group
- Restore custom field from trash
Restore custom field from trash
- Restore deleted or archived project
restore a deleted or archived project
- Search for dashboards
Search for dashboards
- Search for filters
Search for filters
- Search for issues using JQL enhanced search (GET)
Search for issues using JQL enhanced search (GET)
- Search for issues using JQL enhanced search (POST)
search for issues using enhanced JQL (POST)
- Search Issues (JQL)
Searches for issues using a JQL query.
- Transition Issue
Moves an issue to a new status by performing a workflow transition.
- Unarchive issues by keys or ID
unarchive issues by key/ID
- Update comment
update a comment
- Update component
Update component
- Update custom field
Update custom field
- Update dashboard
Update dashboard
- Update filter
Update filter
- Update gadget on dashboard
Update gadget on dashboard
- Update Issue
edit an issue
- Update issue link type
update an issue link type
- Update issue type
update an issue type
- Update project
update a project
- Update project category
update a project category
- Update related work
Update one related-work link on a Jira project version. Reads the version's existing related work, overlays only the fields you supply, then writes the merged object back — so anything you leave blank keeps its current value.
- Update version
Update version
- Update worklog
update a worklog
- New Return Created
Triggers when a new return is created in Loop.
- Return Status Updated
Triggers when a Loop return changes state (for example open to closed or cancelled).
- Add Product to Collection
Attach a product to a collection.
- Add Product to Collection by External ID
Attach a product to a collection by commerce `external_id`.
- Advanced Shipping Notice
This endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of
- Cancel Draft Return
Cancel a draft return.
- Cancel Return
Cancel a return in Loop. Canceling a return will allow a customer to make another return with the same
- Close Return
Close a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the
- Create Allowlist Item
Create an allowlist entry.
- Create Blocklist Item
Create a blocklist entry.
- Create Bulk Operation
Uploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.
- Create Destination
Create a destination.
- Create Fraud Report
Attach a fraud report to a return.
- Create Return Note
Post a new note to a return.
- Delete Allowlist Item
Delete an allowlist entry.
- Delete Blocklist Item
Delete a blocklist entry.
- Delete Collection
Delete a collection.
- Delete Collection by External ID
Delete a collection by its commerce `external_id`.
- Delete Customer
Delete a customer.
- Delete Customer by External ID
Delete a customer by its commerce `external_id`.
- Delete Destination
Delete a destination.
- Delete Inventory
Delete an inventory.
- Delete Inventory by External IDs
Delete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
- Delete Location
Delete a location.
- Delete Location by External ID
Delete a location by its commerce `external_id`.
- Delete Order
Delete a specific order.
- Delete Order by External ID
Delete a specific order by its commerce `external_id`.
- Delete Product by External ID
Delete a product by its commerce `external_id`.
- Delete Product from Collection
Delete a product from a collection.
- Delete Product from Collection by External ID
Delete a product from a collection by commerce `external_id`.
- Delete Product Variant
Delete a product variant.
- Delete Product Variant by External ID
Delete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
- Detailed Returns List
Pull a detailed list of returns created within a given timeframe.
- Finalize Items
Finalizes the returning items and cart items of the draft return.
- Flag Return
Flag a return in Loop for review. This will prevent automated processing and will require a human to go
- Get All Destinations
Retrieve all destinations.
- Get Allowlist Item
Retrieve an allowlist entry.
- Get Blocklist Item
Retrieve a blocklist entry.
- Get Bulk Operation
Get the details about a specific bulk operation.
- Get Collection
Get details about a single collection.
- Get Collection by External ID
Get details about a single collection by its commerce `external_id`.
- Get Customer
Get details about a single customer.
- Get Customer by External ID
Get details about a single customer by its commerce `external_id`.
- Get Destination Details
Get details for a single destination.
- Get Draft Return
Retrieves the details of a draft return, including its current state, returning items, cart items, and
- Get Inventory
Get inventory details for a product variant by location.
- Get Inventory by External IDs
Get inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
- Get Location
Get the details about a single location.
- Get Location by External ID
Get the details about a single location by its commerce `external_id`.
- Get Order
Get details about a specific order.
- Get Order by External ID
Get details about a specific order by its commerce `external_id`.
- Get Product by External ID
Get the details about a single product by its commerce `external_id`.
- Get Product Variant
Get the details about a single product variant.
- Get Product Variant by External ID
Get the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
- Get Return Details
Get the details of a specific return based on a return's ID,
- Get Return Notes
Get notes on a specific return using the return's ID.
- Get Shipment Information
Get high level information from a Happy Returns shipment.
- Get Shipment Items
Get all items for a Happy Returns shipment.
- Get Shipments
Get information about all Happy Returns shipments created within a given timeframe.
- List Allowlist Items
Retrieve a list of paginated allowlist entries.
- List Blocklist Items
Retrieve a list of paginated blocklist entries.
- List Bulk Operation Jobs
Retrieve a list of bulk operation jobs.
- List Bulk Operations
Retrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.
- List Collections
Retrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.
- List Customers
Retrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.
- List Inventories
Retrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.
- List Locations
Retrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.
- List Orders
List all orders.
- List Products
Retrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.
- List Product Variants
Retrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.
- Look Up Order Return Eligibility by Order Name
Report per-line-item return eligibility for an order, by its order name, without starting a return.
- Process Return
Process a return in Loop based on the return ID. Processing a return will archive it in Loop and
- Remove Cart Item
Removes a specific item from the draft return's cart.
- Remove Line Items
Remove one or more line items from an open return.
- Remove Returning Item
Removes a specific item from the draft return's ReturningItems.
- Set Address
Sets the return shipping address for the draft return.
- Set Credit Type
Sets the credit type for the draft return.
- Set Customer
Sets the customer information for the draft return.
- Set Processing Type
Sets the processing type (`regular` or `instant`) of the draft return.
- Set Returning Item Return Type
Sets the return type for a specific returning item.
- Submit Draft Return
Submits the draft return.
- Unfinalize Items
Reopens the returning items and cart items of the draft return for modification.
- Update Destination
Update a destination.
- Upsert Inventory
Upsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
JIRA and Loop Returns, answered
What can start an automation from JIRA?
Any of JIRA's 2 triggers in the catalog, including New Issue and New or Updated Issue. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Loop Returns when something happens in JIRA?
Any of Loop Returns's 82 actions, including Create Allowlist Item, Create Blocklist Item, Create Bulk Operation and Create Destination. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Loop Returns to JIRA?
Yes. When something happens in Loop Returns, your agent can act in JIRA too. This page covers both directions: Loop Returns's triggers and JIRA's actions are listed here as well.
Do I have to build a connector for JIRA or Loop Returns?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use JIRA and Loop Returns without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.