Integration
Connect JIRA and LiveSwitch
When New Issue fires in JIRA, your agent runs Find Contact by ID in LiveSwitch, or New Contact Matching Filter in LiveSwitch to Add filter as favorite in JIRA. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want JIRA and LiveSwitch to do together?
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https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What JIRA and LiveSwitch can do together
From JIRA to LiveSwitch
When New Issue in JIRA
then Find Contact by ID in LiveSwitch
When New or Updated Issue in JIRA
then Find Contact by Phone in LiveSwitch
From LiveSwitch to JIRA
When New Contact Matching Filter in LiveSwitch
then Add filter as favorite in JIRA
When New Conversation Matching Filter in LiveSwitch
then Add Comment to Issue in JIRA
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with JIRA and LiveSwitch
Triggers and actions 7 triggers · 159 actions
Trigger
New IssuePolls for newly created issues in a project (ordered by creation date).
Trigger
New or Updated IssuePolls for issues created or updated recently (ordered by updated date).
Action
Add attachmentadd an attachment to an issue
Action
Add commentadd a comment to an issue
Action
Add Comment to IssueAdds a comment to the specified issue.
Action
Add filter as favoriteAdd filter as favorite
Action
Add gadget to dashboardAdd gadget to dashboard
Action
Add user to groupadd a user to a group
Action
Add voteadd the current user's vote to an issue
Action
Add worklogadd a worklog to an issue
Action
Archive issues by ID or keyarchive issues by ID/key
Action
Archive issue(s) by JQLArchive issue(s) by JQL
Action
Assign IssueAssigns an issue to a user by account ID.
Action
Bulk create issuebulk create issues
Action
Bulk create statusesBulk create statuses
Action
Bulk delete issuesbulk delete issues
Action
Bulk delete StatusesBulk delete Statuses
Action
Bulk delete worklogsbulk delete worklogs on an issue
Action
Bulk edit dashboardsBulk edit dashboards
Action
Bulk edit issuesbulk edit issue fields
Action
Bulk fetch issuesbulk fetch issues by ID/key
Action
Bulk move issuesbulk move issues
Action
Bulk move worklogsbulk move worklogs
Action
Bulk transition issue statusesbulk transition issue statuses
Action
Bulk unwatch issuesbulk unwatch issues
Action
Bulk watch issuesbulk watch issues
Action
Change filter ownerChange filter owner
Action
Copy dashboardCopy dashboard
Action
Create componentCreate component
Action
Create custom fieldCreate custom field
Action
Create dashboardCreate dashboard
Action
Create filterCreate filter
Action
Create groupCreate group
Action
Create IssueCreates a new issue in the specified project.
Action
Create issue linkcreate a link between two issues
Action
Create issue link typecreate an issue link type
Action
Create issue typecreate an issue type
Action
Create projectcreate a project
Action
Create project categorycreate a project category
Action
Create related workCreate related work
Action
Create usercreate a user
Action
Create versionCreate version
Action
Delete and replace versionDelete and replace version
Action
Delete attachmentdelete an attachment
Action
Delete commentdelete a comment
Action
Delete componentDelete component
Action
Delete custom fieldDelete custom field
Action
Delete dashboardDelete dashboard
Action
Delete filterDelete filter
Action
Delete IssueDeletes an issue by its key or ID.
Action
Delete issue linkdelete an issue link
Action
Delete issue link typedelete an issue link type
Action
Delete issue typedelete an issue type
Action
Delete projectdelete a project
Action
Delete project asynchronouslydelete a project asynchronously
Action
Delete project categorydelete a project category
Action
Delete related workDelete related work
Action
Delete userdelete a user
Action
Delete versionDelete version
Action
Delete voteremove the current user's vote from an issue
Action
Delete watcherremove a watcher from an issue
Action
Delete worklogdelete a worklog
Action
Export Archived IssuesExport archived issue(s)
Action
Get all dashboardsGet all dashboards
Action
Get all projectsGet all projects
Action
Get attachment contentget attachment content
Action
Get attachment metadataget attachment metadata
Action
Get available transitionsGet available transitions
Action
Get bulk available transitionsget transitions available for bulk transition
Action
Get commentget a single comment
Action
Get comments by IDsget comments by IDs
Action
Get componentGet component
Action
Get create issue metadataGet create issue metadata
Action
Get create metadata issue types for a projectget create-metadata issue types for a project
Action
Get custom fieldFetches a custom field's definition by its ID, including its name, description and field type. Returns found = false when no field has that ID.
Action
Get dashboardGet dashboard
Action
Get edit issue metadataget edit metadata for an issue
Action
Get favorite filtersGet favorite filters
Action
Get filterGet filter
Action
Get groupGet group
Action
Get IssueReturns the details of a single issue by its key or ID.
Action
Get Issue CommentsReturns all comments for the specified issue.
Action
Get issue linkget an issue link
Action
Get issue link typeget an issue link type
Action
Get issue link typeslist issue link types
Action
Get Issue TransitionsReturns the workflow transitions available for the specified issue.
Action
Get issue typeget an issue type
Action
Get issue watchersget watchers of an issue
Action
Get issue worklogsget worklogs on an issue
Action
Get is watching issue bulkcheck watching status for multiple issues
Action
Get my filtersGet my filters
Action
Get ProjectReturns the details of a single project by its key or ID.
Action
Get project categoryFetches a project category by ID, with its name and description. An error occurs if the category is not found.
Action
Get project componentsget all components of a project
Action
Get project versionsget all versions of a project
Action
Get recent projectsget recently viewed projects
Action
Get related workGet related work
Action
Get statusGet status
Action
Get status categoryGet status category
Action
Get transitionsget available transitions for an issue
Action
Get userget a user
Action
Get user groupsget groups a user belongs to
Action
Get users from grouplist members of a group
Action
Get versionGet version
Action
Get votesget votes on an issue
Action
Get worklogget a worklog
Action
Get worklogs by IDsget worklogs by IDs
Action
Get worklogs by issue ID and worklog IDget worklogs by issue ID and worklog ID (internal)
Action
List Project Issue TypesReturns the issue types available, optionally for a given project.
Action
List ProjectsReturns a paginated list of projects visible to the user.
Action
List usersLists the users visible to the connected Jira account. Takes no search criterion.
Action
Merge versionsmerge one version into another
Action
Move versionMove version
Action
Remove filter as favoriteRemove filter as favorite
Action
Remove gadget from dashboardRemove gadget from dashboard
Action
Remove groupRemove group
Action
Remove user from groupremove a user from a group
Action
Restore custom field from trashRestore custom field from trash
Action
Restore deleted or archived projectrestore a deleted or archived project
Action
Search for dashboardsSearch for dashboards
Action
Search for filtersSearch for filters
Action
Search for issues using JQL enhanced search (GET)Search for issues using JQL enhanced search (GET)
Action
Search for issues using JQL enhanced search (POST)search for issues using enhanced JQL (POST)
Action
Search Issues (JQL)Searches for issues using a JQL query.
Action
Transition IssueMoves an issue to a new status by performing a workflow transition.
Action
Unarchive issues by keys or IDunarchive issues by key/ID
Action
Update commentupdate a comment
Action
Update componentUpdate component
Action
Update custom fieldUpdate custom field
Action
Update dashboardUpdate dashboard
Action
Update filterUpdate filter
Action
Update gadget on dashboardUpdate gadget on dashboard
Action
Update Issueedit an issue
Action
Update issue link typeupdate an issue link type
Action
Update issue typeupdate an issue type
Action
Update projectupdate a project
Action
Update project categoryupdate a project category
Action
Update related workUpdate one related-work link on a Jira project version. Reads the version's existing related work, overlays only the fields you supply, then writes the merged object back — so anything you leave blank keeps its current value.
Action
Update versionUpdate version
Action
Update worklogupdate a worklog
Trigger
New Contact Matching FilterTriggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter.
Trigger
New Conversation Matching FilterTriggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter.
Trigger
New Guided InstructionsTriggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps.
Trigger
New ProjectTriggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID.
Trigger
New TagTriggers when a new tag is created in LiveSwitch.
Action
Create ConversationCreates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links.
Action
Create ProjectCreates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links.
Action
Create TagCreates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag.
Action
Find All TagsReturns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose.
Action
Find Contact by IDReturns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values.
Action
Find Contact by PhoneReturns the LiveSwitch contact that has the given phone number, including its custom attributes.
Action
Find Conversation by IDReturns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes.
Action
Find ConversationsReturns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order.
Action
Find Document by IDReturns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links.
Action
Find Form by IDReturns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects.
Action
Find Form Submission by IDReturns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given.
Action
Find Guided InstructionsReturns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type.
Action
Find Project by IDReturns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes.
Action
Find ProjectsReturns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter.
Action
Find Recording by IDReturns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags.
Action
Find Recordings by ConversationReturns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags.
Action
Find Recordings by ProjectReturns the recordings that belong to the specified project, including their public links, status, type and tags.
Action
Get Current User (Me)Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization.
Action
Get Organization SettingsReturns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled.
Action
Update ConversationUpdates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation.
Action
Update TagUpdates the name or display color of an existing tag and returns the updated tag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
JIRA and LiveSwitch, answered
What can start an automation from JIRA?
Any of JIRA's 2 triggers in the catalog, including New Issue and New or Updated Issue. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveSwitch when something happens in JIRA?
Any of LiveSwitch's 21 actions, including Create Conversation, Create Project, Create Tag and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveSwitch to JIRA?
Yes. When something happens in LiveSwitch, your agent can act in JIRA too. This page covers both directions: LiveSwitch's triggers and JIRA's actions are listed here as well.
Do I have to build a connector for JIRA or LiveSwitch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use JIRA and LiveSwitch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.