--- title: "Connect JIRA and Klaviyo - APIANT.ai" description: "When \"New Issue\" fires in JIRA, your agent runs \"Create Event\" in Klaviyo, or \"New Event\" in Klaviyo to \"Create Issue\" in JIRA." canonical: "https://apiant.ai/connect/jira-to-klaviyo" --- # Connect JIRA and Klaviyo When **New Issue** fires in [JIRA](https://apiant.ai/connections/jira), your agent runs **Create Event** in [Klaviyo](https://apiant.ai/connections/klaviyo), or **New Event** in Klaviyo to **Create Issue** in JIRA. Describe the whole flow and it is built, tested on every scenario and kept running. JIRA **2** triggers JIRA **138** actions Klaviyo **2** triggers Klaviyo **138** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want JIRA and Klaviyo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What JIRA and Klaviyo can do together ### From JIRA to Klaviyo - When **New Issue** in JIRA then **Create Event** in Klaviyo - When **New or Updated Issue** in JIRA then **Add Categories to Catalog Item** in Klaviyo ### From Klaviyo to JIRA - When **New Event** in Klaviyo then **Create Issue** in JIRA - When **New or Updated Profile** in Klaviyo then **Add Comment to Issue** in JIRA Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with JIRA and Klaviyo ## Triggers and actions 4 triggers · 276 actions - Trigger **New Issue** Polls for newly created issues in a project (ordered by creation date). - Trigger **New or Updated Issue** Polls for issues created or updated recently (ordered by updated date). - Action **Add attachment** add an attachment to an issue - Action **Add comment** add a comment to an issue - Action **Add Comment to Issue** Adds a comment to the specified issue. - Action **Add filter as favorite** Add filter as favorite - Action **Add gadget to dashboard** Add gadget to dashboard - Action **Add user to group** add a user to a group - Action **Add vote** add the current user's vote to an issue - Action **Add worklog** add a worklog to an issue - Action **Archive issues by ID or key** archive issues by ID/key - Action **Archive issue(s) by JQL** Archive issue(s) by JQL - Action **Assign Issue** Assigns an issue to a user by account ID. - Action **Bulk create issue** bulk create issues - Action **Bulk create statuses** Bulk create statuses - Action **Bulk delete issues** bulk delete issues - Action **Bulk delete Statuses** Bulk delete Statuses - Action **Bulk delete worklogs** bulk delete worklogs on an issue - Action **Bulk edit dashboards** Bulk edit dashboards - Action **Bulk edit issues** bulk edit issue fields - Action **Bulk fetch issues** bulk fetch issues by ID/key - Action **Bulk move issues** bulk move issues - Action **Bulk move worklogs** bulk move worklogs - Action **Bulk transition issue statuses** bulk transition issue statuses - Action **Bulk unwatch issues** bulk unwatch issues - Action **Bulk watch issues** bulk watch issues - Action **Change filter owner** Change filter owner - Action **Copy dashboard** Copy dashboard - Action **Create component** Create component - Action **Create custom field** Create custom field - Action **Create dashboard** Create dashboard - Action **Create filter** Create filter - Action **Create group** Create group - Action **Create Issue** Creates a new issue in the specified project. - Action **Create issue link** create a link between two issues - Action **Create issue link type** create an issue link type - Action **Create issue type** create an issue type - Action **Create project** create a project - Action **Create project category** create a project category - Action **Create related work** Create related work - Action **Create user** create a user - Action **Create version** Create version - Action **Delete and replace version** Delete and replace version - Action **Delete attachment** delete an attachment - Action **Delete comment** delete a comment - Action **Delete component** Delete component - Action **Delete custom field** Delete custom field - Action **Delete dashboard** Delete dashboard - Action **Delete filter** Delete filter - Action **Delete Issue** Deletes an issue by its key or ID. - Action **Delete issue link** delete an issue link - Action **Delete issue link type** delete an issue link type - Action **Delete issue type** delete an issue type - Action **Delete project** delete a project - Action **Delete project asynchronously** delete a project asynchronously - Action **Delete project category** delete a project category - Action **Delete related work** Delete related work - Action **Delete user** delete a user - Action **Delete version** Delete version - Action **Delete vote** remove the current user's vote from an issue - Action **Delete watcher** remove a watcher from an issue - Action **Delete worklog** delete a worklog - Action **Export Archived Issues** Export archived issue(s) - Action **Get all dashboards** Get all dashboards - Action **Get all projects** Get all projects - Action **Get attachment content** get attachment content - Action **Get attachment metadata** get attachment metadata - Action **Get available transitions** Get available transitions - Action **Get bulk available transitions** get transitions available for bulk transition - Action **Get comment** get a single comment - Action **Get comments by IDs** get comments by IDs - Action **Get component** Get component - Action **Get create issue metadata** Get create issue metadata - Action **Get create metadata issue types for a project** get create-metadata issue types for a project - Action **Get custom field** Fetches a custom field's definition by its ID, including its name, description and field type. Returns found = false when no field has that ID. - Action **Get dashboard** Get dashboard - Action **Get edit issue metadata** get edit metadata for an issue - Action **Get favorite filters** Get favorite filters - Action **Get filter** Get filter - Action **Get group** Get group - Action **Get Issue** Returns the details of a single issue by its key or ID. - Action **Get Issue Comments** Returns all comments for the specified issue. - Action **Get issue link** get an issue link - Action **Get issue link type** get an issue link type - Action **Get issue link types** list issue link types - Action **Get Issue Transitions** Returns the workflow transitions available for the specified issue. - Action **Get issue type** get an issue type - Action **Get issue watchers** get watchers of an issue - Action **Get issue worklogs** get worklogs on an issue - Action **Get is watching issue bulk** check watching status for multiple issues - Action **Get my filters** Get my filters - Action **Get Project** Returns the details of a single project by its key or ID. - Action **Get project category** Fetches a project category by ID, with its name and description. An error occurs if the category is not found. - Action **Get project components** get all components of a project - Action **Get project versions** get all versions of a project - Action **Get recent projects** get recently viewed projects - Action **Get related work** Get related work - Action **Get status** Get status - Action **Get status category** Get status category - Action **Get transitions** get available transitions for an issue - Action **Get user** get a user - Action **Get user groups** get groups a user belongs to - Action **Get users from group** list members of a group - Action **Get version** Get version - Action **Get votes** get votes on an issue - Action **Get worklog** get a worklog - Action **Get worklogs by IDs** get worklogs by IDs - Action **Get worklogs by issue ID and worklog ID** get worklogs by issue ID and worklog ID (internal) - Action **List Project Issue Types** Returns the issue types available, optionally for a given project. - Action **List Projects** Returns a paginated list of projects visible to the user. - Action **List users** Lists the users visible to the connected Jira account. Takes no search criterion. - Action **Merge versions** merge one version into another - Action **Move version** Move version - Action **Remove filter as favorite** Remove filter as favorite - Action **Remove gadget from dashboard** Remove gadget from dashboard - Action **Remove group** Remove group - Action **Remove user from group** remove a user from a group - Action **Restore custom field from trash** Restore custom field from trash - Action **Restore deleted or archived project** restore a deleted or archived project - Action **Search for dashboards** Search for dashboards - Action **Search for filters** Search for filters - Action **Search for issues using JQL enhanced search (GET)** Search for issues using JQL enhanced search (GET) - Action **Search for issues using JQL enhanced search (POST)** search for issues using enhanced JQL (POST) - Action **Search Issues (JQL)** Searches for issues using a JQL query. - Action **Transition Issue** Moves an issue to a new status by performing a workflow transition. - Action **Unarchive issues by keys or ID** unarchive issues by key/ID - Action **Update comment** update a comment - Action **Update component** Update component - Action **Update custom field** Update custom field - Action **Update dashboard** Update dashboard - Action **Update filter** Update filter - Action **Update gadget on dashboard** Update gadget on dashboard - Action **Update Issue** edit an issue - Action **Update issue link type** update an issue link type - Action **Update issue type** update an issue type - Action **Update project** update a project - Action **Update project category** update a project category - Action **Update related work** Update one related-work link on a Jira project version. Reads the version's existing related work, overlays only the fields you supply, then writes the merged object back — so anything you leave blank keeps its current value. - Action **Update version** Update version - Action **Update worklog** update a worklog - Trigger **New Event** Polling trigger. Fires when a new event (metric occurrence) is recorded, ordered by most-recent datetime. - Trigger **New or Updated Profile** Polling trigger. Fires when a profile is created or updated, ordered by most-recently updated. - Action **Add Categories to Catalog Item** Add Categories to Catalog Item - Action **Add Items to Catalog Category** Add Items to Catalog Category - Action **Add Profiles to List** Add Profiles to List - Action **Add Profile to List** Add an existing profile to a list by profile ID. - Action **Bulk Create Catalog Categories** Bulk Create Catalog Categories - Action **Bulk Create Catalog Items** Bulk Create Catalog Items - Action **Bulk Create Catalog Variants** Bulk Create Catalog Variants - Action **Bulk Create Coupon Codes** Bulk Create Coupon Codes - Action **Bulk Create Events** Bulk Create Events - Action **Bulk Delete Catalog Categories** Bulk Delete Catalog Categories - Action **Bulk Delete Catalog Items** Bulk Delete Catalog Items - Action **Bulk Delete Catalog Variants** Bulk Delete Catalog Variants - Action **Bulk Import Profiles** Bulk Import Profiles - Action **Bulk Subscribe Profiles** Bulk Subscribe Profiles - Action **Bulk Suppress Profiles** Bulk Suppress Profiles - Action **Bulk Unsubscribe Profiles** Bulk Unsubscribe Profiles - Action **Bulk Unsuppress Profiles** Bulk Unsuppress Profiles - Action **Bulk Update Catalog Categories** Bulk Update Catalog Categories - Action **Bulk Update Catalog Items** Bulk Update Catalog Items - Action **Bulk Update Catalog Variants** Bulk Update Catalog Variants - Action **Cancel Campaign Send** Cancel Campaign Send - Action **Clone Campaign** Clone Campaign - Action **Clone Template** Clone Template - Action **Create Back In Stock Subscription** Create Back In Stock Subscription - Action **Create Campaign** Create Campaign - Action **Create Campaign Clone** Create Campaign Clone - Action **Create Catalog Category** Create Catalog Category - Action **Create Catalog Item** Create Catalog Item - Action **Create Catalog Variant** Create Catalog Variant - Action **Create Coupon** Create Coupon - Action **Create Coupon Code** Create Coupon Code - Action **Create Event** Track an event for a profile (e.g. a custom metric like "Placed Order"). - Action **Create Flow** Create Flow - Action **Create List** Create a new list. - Action **Create or Update Profile** Create a profile if it doesn't exist, otherwise update the matching profile (upsert by email/phone/id). - Action **Create Profile** Create a new profile. Errors if a profile with the email already exists. - Action **Create Segment** Create Segment - Action **Create Tag** Create Tag - Action **Create Template** Create Template - Action **Delete Campaign** Delete Campaign - Action **Delete Catalog Category** Delete Catalog Category - Action **Delete Catalog Item** Delete Catalog Item - Action **Delete Catalog Variant** Delete Catalog Variant - Action **Delete Coupon** Delete Coupon - Action **Delete Coupon Code** Delete Coupon Code - Action **Delete Flow** Delete Flow - Action **Delete List** Delete List - Action **Delete Segment** Delete Segment - Action **Delete Tag** Delete Tag - Action **Delete Template** Delete Template - Action **Get Campaign** Get Campaign - Action **Get Campaign Recipient Estimation** Get Campaign Recipient Estimation - Action **Get Campaigns** Get Campaigns - Action **Get Catalog Categories** Get Catalog Categories - Action **Get Catalog Category** Get Catalog Category - Action **Get Catalog Item** Get Catalog Item - Action **Get Catalog Items** Get Catalog Items - Action **Get Catalog Variant** Get Catalog Variant - Action **Get Catalog Variants** Get Catalog Variants - Action **Get Coupon** Get Coupon - Action **Get Coupon Code** Get Coupon Code - Action **Get Coupon Codes** Get Coupon Codes - Action **Get Coupons** Get Coupons - Action **Get Event** Get Event - Action **Get Events** Retrieve events, optionally filtered (e.g. by metric or profile). - Action **Get Flow** Get Flow - Action **Get Flows** Get Flows - Action **Get Flows Triggered by List** Get Flows Triggered by List - Action **Get Flows Triggered by Metric** Get Flows Triggered by Metric - Action **Get Flows Triggered by Segment** Get Flows Triggered by Segment - Action **Get Form** Get Form - Action **Get Forms** Get Forms - Action **Get Form Version** Get Form Version - Action **Get Image** Get Image - Action **Get Images** Get Images - Action **Get List** Get List - Action **Get List Profiles** Get all profiles that are members of a given list. - Action **Get Lists** Retrieve all lists in the account. - Action **Get Metric** Get Metric - Action **Get Metrics** Retrieve all metrics in the account. - Action **Get Profile** Get Profile - Action **Get Profile by Email** Fetch a single profile by its email address. Emits empty values if no profile is found. - Action **Get Profile by ID** Fetch a single profile by its Klaviyo profile ID. - Action **Get Profiles** List profiles, optionally filtered by email or other attributes. - Action **Get Push Tokens** Get Push Tokens - Action **Get Reviews** Get Reviews - Action **Get Segment** Get Segment - Action **Get Segment Profiles** Get all profiles in a given segment. - Action **Get Segments** Retrieve all segments in the account. - Action **Get Tag** Get Tag - Action **Get Tags** Get Tags - Action **Get Template** Get Template - Action **Get Templates** Get Templates - Action **Merge Profiles** Merge Profiles - Action **Query Campaign Values** Query Campaign Values - Action **Query Flow Series** Query Flow Series - Action **Query Flow Values** Query Flow Values - Action **Query Form Series** Query Form Series - Action **Query Form Values** Query Form Values - Action **Query Metric Aggregates** Query Metric Aggregates - Action **Query Segment Series** Query Segment Series - Action **Query Segment Values** Query Segment Values - Action **Refresh Campaign Recipient Estimation** Refresh Campaign Recipient Estimation - Action **Remove Categories from Catalog Item** Remove Categories from Catalog Item - Action **Remove Items from Catalog Category** Remove Items from Catalog Category - Action **Remove Profile from List** Remove a profile from a list by profile ID. - Action **Remove Profiles from List** Remove Profiles from List - Action **Remove Tag from Campaigns** Remove Tag from Campaigns - Action **Remove Tag from Flows** Remove Tag from Flows - Action **Remove Tag from Lists** Remove Tag from Lists - Action **Remove Tag from Segments** Remove Tag from Segments - Action **Render Template** Render Template - Action **Request Profile Deletion** Request Profile Deletion - Action **Send Campaign** Send Campaign - Action **Subscribe Profile** Subscribe a profile (email/SMS consent) to a given list. - Action **Suppress Profile** Suppress a profile from receiving email marketing (global suppression). - Action **Tag Campaigns** Tag Campaigns - Action **Tag Flows** Tag Flows - Action **Tag Lists** Tag Lists - Action **Tag Segments** Tag Segments - Action **Unsubscribe Profile** Unsubscribe a profile from email/SMS marketing for a given list. - Action **Update Campaign** Update Campaign - Action **Update Catalog Category** Update Catalog Category - Action **Update Catalog Item** Update Catalog Item - Action **Update Catalog Variant** Update Catalog Variant - Action **Update Categories for Catalog Item** Update Categories for Catalog Item - Action **Update Coupon** Update Coupon - Action **Update Coupon Code** Update Coupon Code - Action **Update Flow Status** Update Flow Status - Action **Update Image** Update a Klaviyo image. Reads the image first, overlays only the values you supply, then saves the merged result — so anything you leave blank keeps its current value. - Action **Update Items for Catalog Category** Update Items for Catalog Category - Action **Update List** Update List - Action **Update Profile** Update an existing profile by its Klaviyo profile ID. - Action **Update Segment** Update Segment - Action **Update Tag** Update Tag - Action **Update Template** Update Template - Action **Upload Image From File** Upload Image From File - Action **Upload Image From URL** Upload Image From URL ## Each app on its own - [ **JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connections/jira) - [ **Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connections/klaviyo) Reviews ## What our customers say ## More from JIRA - [ **JIRA to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jira-to-salesforce) - [ **JIRA to Google Sheets** Google Sheets](https://apiant.ai/connect/jira-to-google-sheets) - [ **JIRA to Google Drive** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/jira-to-google-drive) - [ **JIRA to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jira-to-mailchimp) - [ **JIRA to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jira-to-shopify) - [ **JIRA to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/jira-to-trello) ## More into Klaviyo - [ **HubSpot to Klaviyo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-klaviyo) - [ **ActiveCampaign to Klaviyo** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-klaviyo) - [ **Intercom to Klaviyo** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-klaviyo) - [ **Freshdesk to Klaviyo** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-klaviyo) - [ **Webflow to Klaviyo** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/webflow-to-klaviyo) - [ **Freshworks CRM to Klaviyo** Freshworks CRM (Freshsales Suite) — manage contacts, sales accounts, deals, notes, tasks, and appointments.](https://apiant.ai/connect/freshworks-crm-to-klaviyo) Questions ## JIRA and Klaviyo, answered ### ### Can we create Jira issues for only some Klaviyo events? Yes. The New Event trigger reports the metric behind each event, so the agent checks the metric name before it runs Create Issue in Jira and skips anything else. It tests both scenarios, the matching metric and the ones that should be ignored. ### ### Can a Jira issue update change what happens in Klaviyo? Yes. The New or Updated Issue trigger fires when an issue changes status, and the agent can then run Add Profile to List or Create Event in Klaviyo. If it needs the Klaviyo profile ID first, it can find the person with Get Profile by Email. ### ### What can start an automation from JIRA? Any of JIRA's 2 triggers in the catalog, including New Issue and New or Updated Issue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Klaviyo when something happens in JIRA? Any of Klaviyo's 138 actions, including Add Profile to List, Create Event, Get Profile by ID and Create Back In Stock Subscription. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Klaviyo to JIRA? Yes. When something happens in Klaviyo, your agent can act in JIRA too. This page covers both directions: Klaviyo's triggers and JIRA's actions are listed here as well. ### ### Do I have to build a connector for JIRA or Klaviyo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use JIRA and Klaviyo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.