--- title: "Connect Jira Software Cloud and Swarmtix - APIANT.ai" description: "When \"Issue Status Changed\" fires in Jira Software Cloud, your agent runs \"Create Ticket Type\" in Swarmtix." canonical: "https://apiant.ai/connect/jira-software-cloud-to-swarmtix" --- # Connect Jira Software Cloud and Swarmtix When **Issue Status Changed** fires in [Jira Software Cloud](https://apiant.ai/connections/jira-software-cloud), your agent runs **Create Ticket Type** in [Swarmtix](https://apiant.ai/connections/swarmtix), or **New Event** in Swarmtix to **Add Attachment to Issue** in Jira Software Cloud. Describe the whole flow and it is built, tested on every scenario and kept running. Jira Software Cloud **4** triggers Jira Software Cloud **17** actions Swarmtix **1** trigger Swarmtix **23** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jira Software Cloud and Swarmtix to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jira Software Cloud and Swarmtix can do together ### From Jira Software Cloud to Swarmtix - When **Issue Status Changed** in Jira Software Cloud then **Create Ticket Type** in Swarmtix - When **New Issue** in Jira Software Cloud then **Create Event** in Swarmtix ### From Swarmtix to Jira Software Cloud - When **New Event** in Swarmtix then **Add Attachment to Issue** in Jira Software Cloud - When **New Event** in Swarmtix then **Add Comment to Issue** in Jira Software Cloud Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jira Software Cloud and Swarmtix ## Triggers and actions 5 triggers · 40 actions - Trigger **Issue Status Changed** Triggered when an issue's status changes - Trigger **New Issue** Triggered when a new issue is created in Jira. - Trigger **New Issue (Via JQL)** Triggered when a new issue matching your JQL query is created. - Trigger **Updated Issue** Triggered when an issue is created or updated. - Action **Add Attachment to Issue** Uploads a file (fetched from a URL) and attaches it to a Jira issue. - Action **Add Comment to Issue** Adds a new comment to an issue. - Action **Add or Edit Form on Issue** Adds a form from a template to a Jira issue, or edits a form already on the issue, and optionally saves answers to it. Returns the resulting form. - Action **Add Watcher to Issue** Adds a user as a watcher of a Jira issue. - Action **Add Work Log to Issue** Logs time spent on a Jira issue as a new work log entry. Time tracking must be enabled on the Jira site. - Action **Create Issue** Creates a new issue. - Action **Delete Form** Deletes a form from a Jira issue. - Action **Find Issue** Returns the issues in a project whose summary matches the specified text, newest first. - Action **Find Issue by Key** Finds a Jira issue by its key (for example PROJ-123) or ID and returns its details, including custom field values. - Action **Find Issues by Filter** Returns the issues matched by a saved Jira filter. - Action **Find Issues (Via JQL)** Returns the Jira issues that match a JQL query. - Action **Find Project** Returns up to 50 Jira projects whose key or name contains the search text. - Action **Find User** Returns active Jira users whose display name or email address matches the search text, or whose account ID or user property matches. - Action **Get Attachment Content** Downloads the file content of a Jira issue attachment. - Action **Link Issues** Links two Jira issues with a link type such as Blocks, Duplicate or Relates, optionally adding a comment to the outward issue. - Action **List Issue Forms** Returns the forms attached to a Jira issue. - Action **Update Issue** Updates an existing issue. - Trigger **New Event** Triggers when a new event appears in your Swarmtix organisation. - Action **Create Access Code** Creates an access code that unlocks a hidden ticket type on an event at its normal price. - Action **Create Checkout Question** Adds a custom question an event asks buyers during checkout, and returns the stored question. - Action **Create Discount** Creates a discount on a Swarmtix event, either a code buyers type at checkout or a public offer shown on the event page, taking an amount or a percentage off. - Action **Create Event** Creates a new Swarmtix event as an unpublished draft and returns its id and URL slug. - Action **Create Ticket Type** Adds a ticket type (a price tier buyers choose from) to a Swarmtix event and returns it. - Action **Delete Checkout Question** Removes a checkout question from an event so buyers are no longer asked it. Answers buyers already gave stay with their orders. - Action **Delete Discount** Switches off a discount, public discount or access code on an event so it can no longer be used. The offer is kept because orders that used it still point at it. - Action **Delete Ticket Type** Permanently deletes a ticket type nobody has ordered from an unpublished event, and returns the ticket types that remain. - Action **Duplicate Event** Copies an event's setup into a new unpublished draft, without its dates, orders or attendees, and returns the new event. - Action **Get Analytics Summary** Returns an organisation-wide roll-up of events, tickets sold and orders placed, plus the connected organizer account's lifetime gross ticket revenue per currency. - Action **Get Event** Returns one Swarmtix event in full: schedule, location, host, ticket types and publication status. - Action **Get Event Analytics** Returns the sales and traffic figures for one event: revenue, tickets sold, refunds, page visits and the daily series behind them. - Action **Get Ticket Sales Summary** Returns how many tickets were put on sale, sold and checked in for one scheduled date of a Swarmtix event (the earliest date when none is given). - Action **List Checkout Questions** Returns the custom questions an event asks buyers at checkout, with each question's wording, field name, and whether it is enabled and required. - Action **List Discounts** Returns the active discount offers on an event, with their codes, reductions, dates and usage. - Action **List Event Dates** Returns the scheduled dates of a Swarmtix event, earliest first, with each date's id, local and UTC start and end, capacity and active status. - Action **List Events** Returns the Swarmtix events this connection can see, alphabetically by name, with each event's id, slug, name, city, country and scheduled dates. - Action **List Ticket Types** Returns the ticket types an event sells, with price, quantity, remaining availability, per-order limits and sale window. - Action **Set Event Dates** Replaces the full list of dates a Swarmtix event runs on and returns the resulting schedule. Refuses to drop a date that already has tickets sold. - Action **Update Checkout Question** Changes one of an event's checkout questions (wording, answer type, choices, required, enabled, shown on ticket) and returns the question as stored. Only the fields you fill in are changed. - Action **Update Discount** Changes an event's discount code, public discount or access code — its code, name, reduction, ticket type, window or usage limit — and returns the discount as stored. - Action **Update Event** Updates an event's details such as name, description, venue, address, visibility, fees and timezone, and returns the event as stored afterwards. Fields left blank keep their current values. - Action **Update Ticket Type** Changes one of an event's ticket types (name, price, quantity, limits, sale window) and returns it as stored afterwards. Fields left blank keep their current values. ## Each app on its own - [ **Jira Software Cloud** Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product...](https://apiant.ai/connections/jira-software-cloud) - [ **Swarmtix** The simplest event ticketing platform. Create, promote and sell your events in 10 minutes.](https://apiant.ai/connections/swarmtix) Reviews ## What our customers say ## More from Jira Software Cloud - [ **Jira Software Cloud to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/jira-software-cloud-to-sendgrid) - [ **Jira Software Cloud to Chainlink** Chainlink is a decentralized oracle network that feeds off-chain data to smart contracts.](https://apiant.ai/connect/jira-software-cloud-to-chainlink) - [ **Jira Software Cloud to HackMD** HackMD is a realtime collaboration markdown editor to help developers and teams to manage their...](https://apiant.ai/connect/jira-software-cloud-to-hackmd) - [ **Jira Software Cloud to OpenRouter** OpenRouter is a unified interface to AI models.](https://apiant.ai/connect/jira-software-cloud-to-openrouter) - [ **Jira Software Cloud to PM2.5 Open Data Portal** The PM2.5 Open Data Portal, run by the LASS community, publishes readings from a large network of low-cost...](https://apiant.ai/connect/jira-software-cloud-to-pm2-5-open-data-portal) - [ **Jira Software Cloud to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jira-software-cloud-to-salesforce) ## More into Swarmtix - [ **HubSpot to Swarmtix** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-swarmtix) - [ **Salesforce to Swarmtix** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-swarmtix) - [ **Slack to Swarmtix** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-swarmtix) - [ **Google Sheets to Swarmtix** Google Sheets](https://apiant.ai/connect/google-sheets-to-swarmtix) - [ **Gmail to Swarmtix** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-swarmtix) - [ **Google Calendar to Swarmtix** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-swarmtix) Questions ## Jira Software Cloud and Swarmtix, answered ### ### What can start an automation from Jira Software Cloud? Any of Jira Software Cloud's 4 triggers in the catalog, including Issue Status Changed, New Issue, New Issue (Via JQL) and Updated Issue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Swarmtix when something happens in Jira Software Cloud? Any of Swarmtix's 23 actions, including Create Access Code, Create Checkout Question, Create Discount and Create Event. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Swarmtix to Jira Software Cloud? Yes. When something happens in Swarmtix, your agent can act in Jira Software Cloud too. This page covers both directions: Swarmtix's triggers and Jira Software Cloud's actions are listed here as well. ### ### Do I have to build a connector for Jira Software Cloud or Swarmtix? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jira Software Cloud and Swarmtix without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.