Connect Jira Software Cloud to ServiceTrade

Both apps 51Jira Software Cloud 21ServiceTrade 30

• Trigger
  Issue Status Changed

  Triggered when an issue's status changes

• Trigger
  New Issue

  Triggered when a new issue is created in Jira.

• Trigger
  New Issue (Via JQL)

  Triggered when a new issue matching your JQL query is created.

• Trigger
  Updated Issue

  Triggered when an issue is created or updated.

• Action
  Add Attachment to Issue

  Uploads a file (fetched from a URL) and attaches it to a Jira issue.

• Action
  Add Comment to Issue

  Adds a new comment to an issue.

• Action
  Add or Edit Form on Issue

  Adds a form from a template to a Jira issue, or edits a form already on the issue, and optionally saves answers to it. Returns the resulting form.

• Action
  Add Watcher to Issue

  Adds a user as a watcher of a Jira issue.

• Action
  Add Work Log to Issue

  Logs time spent on a Jira issue as a new work log entry. Time tracking must be enabled on the Jira site.

• Action
  Create Issue

  Creates a new issue.

• Action
  Delete Form

  Deletes a form from a Jira issue.

• Action
  Find Issue

  Returns the issues in a project whose summary matches the specified text, newest first.

• Action
  Find Issue by Key

  Finds a Jira issue by its key (for example PROJ-123) or ID and returns its details, including custom field values.

• Action
  Find Issues by Filter

  Returns the issues matched by a saved Jira filter.

• Action
  Find Issues (Via JQL)

  Returns the Jira issues that match a JQL query.

• Action
  Find Project

  Returns up to 50 Jira projects whose key or name contains the search text.

• Action
  Find User

  Returns active Jira users whose display name or email address matches the search text, or whose account ID or user property matches.

• Action
  Get Attachment Content

  Downloads the file content of a Jira issue attachment.

• Action
  Link Issues

  Links two Jira issues with a link type such as Blocks, Duplicate or Relates, optionally adding a comment to the outward issue.

• Action
  List Issue Forms

  Returns the forms attached to a Jira issue.

• Action
  Update Issue

  Updates an existing issue.

• Action
  Add Asset to Location

  Creates a new asset (equipment or system) at a ServiceTrade location.

• Action
  Add Attachment to Job

  Uploads a file from a URL and attaches it to a ServiceTrade job.

• Action
  Add Comment to Job

  Adds a comment to a ServiceTrade job, with optional visibility, author and pinning.

• Action
  Add Comment to Location

  Adds a comment to a ServiceTrade location.

• Action
  Add Tag

  Creates a tag, or attaches a new or existing tag to a ServiceTrade record such as a job, location or company.

• Action
  Create Appointment

  Creates a new appointment on a ServiceTrade job, optionally assigning services and technicians.

• Action
  Create Contact

  Creates a contact in ServiceTrade and optionally assigns it to companies and locations.

• Action
  Create Invoice

  Creates an invoice or vendor bill in ServiceTrade for a customer, optionally linked to a job, with line items.

• Action
  Create Job

  Creates a new job (work order) at a ServiceTrade location.

• Action
  Create Job Item

  Adds a part, labor, service or other item to an existing ServiceTrade job.

• Action
  Create Location

  Creates a new location (a site where work is performed) for a ServiceTrade company.

• Action
  Create Quote

  Creates a new quote in ServiceTrade for work at a location, covering one or more services.

• Action
  Find Asset by Search

  Finds assets whose text fields or properties match a search term, optionally narrowed by location, job, appointment, type, status or dates.

• Action
  Find Company

  Searches ServiceTrade companies by name, with optional filters for type, status, location and tags, and returns the matching companies.

• Action
  Find Company by External ID

  Finds a ServiceTrade company by the ID it carries in an external system, and returns the full company record.

• Action
  Find Contact

  Finds contacts by name, phone number or email address, optionally narrowed by company, location, contact type or dates.

• Action
  Find Contract by Name

  Finds ServiceTrade contracts whose name contains the text you supply, optionally narrowed by customer, vendor, location, tag or dates.

• Action
  Find Deficiency by Deficiency Number

  Finds deficiencies whose reference number exactly matches the one you supply, optionally narrowed by status, severity, location, company and other filters.

• Action
  Find Job by Job ID

  Returns a single ServiceTrade job by its ID, including its customer, location, service requests, appointments and scheduling comments.

• Action
  Find Job by Job Number

  Finds jobs by their job number and returns the first match plus all matching jobs.

• Action
  Find Location

  Finds locations whose name or store number contains the text you give, optionally narrowed by company, status, region, office or tags.

• Action
  Find Location by External ID

  Finds a ServiceTrade location by its ID in an external system and returns the full location record.

• Action
  Find Quote by Quote Number

  Finds a quote by its exact quote number (reference number) and returns the matching quote.

• Action
  Remove Tag

  Removes a tag from a ServiceTrade record (job, location, company, etc.), or deletes the tag from every record when no record is given.

• Action
  Update Appointment

  Updates an existing ServiceTrade appointment's status, time window, assigned technicians, services, or release state.

• Action
  Update Contact

  Updates an existing ServiceTrade contact's name, phone numbers, email, status, contact types, and company or location assignments.

• Action
  Update Invoice

  Updates an existing ServiceTrade invoice's status, numbering, notes, dates, terms and assignment.

• Action
  Update Job Item

  Updates an existing job item (material, part, labor or service on a job) in ServiceTrade. Only the fields you fill in are changed.

• Action
  Update Location

  Updates an existing ServiceTrade location's name, address, contact details, status, tax and office settings.

• Action
  Upload File to Bulk Import

  Creates a bulk import of the chosen type in ServiceTrade and uploads the CSV file to it, which starts processing the import.

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