--- title: "Connect Jira Software Cloud and Omnisend - APIANT.ai" description: "When \"Issue Status Changed\" fires in Jira Software Cloud, your agent runs \"Add email template\" in Omnisend." canonical: "https://apiant.ai/connect/jira-software-cloud-to-omnisend" --- # Connect Jira Software Cloud and Omnisend When **Issue Status Changed** fires in [Jira Software Cloud](https://apiant.ai/connections/jira-software-cloud), your agent runs **Add email template** in [Omnisend](https://apiant.ai/connections/omnisend), or **New Contact** in Omnisend to **Add Attachment to Issue** in Jira Software Cloud. Describe the whole flow and it is built, tested on every scenario and kept running. Jira Software Cloud **4** triggers Jira Software Cloud **17** actions Omnisend **2** triggers Omnisend **36** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jira Software Cloud and Omnisend to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jira Software Cloud and Omnisend can do together ### From Jira Software Cloud to Omnisend - When **Issue Status Changed** in Jira Software Cloud then **Add email template** in Omnisend - When **New Issue** in Jira Software Cloud then **Add tags to contacts** in Omnisend ### From Omnisend to Jira Software Cloud - When **New Contact** in Omnisend then **Add Attachment to Issue** in Jira Software Cloud - When **Updated Contacts** in Omnisend then **Add Comment to Issue** in Jira Software Cloud Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jira Software Cloud and Omnisend ## Triggers and actions 6 triggers · 53 actions - Trigger **Issue Status Changed** Triggered when an issue's status changes - Trigger **New Issue** Triggered when a new issue is created in Jira. - Trigger **New Issue (Via JQL)** Triggered when a new issue matching your JQL query is created. - Trigger **Updated Issue** Triggered when an issue is created or updated. - Action **Add Attachment to Issue** Uploads a file (fetched from a URL) and attaches it to a Jira issue. - Action **Add Comment to Issue** Adds a new comment to an issue. - Action **Add or Edit Form on Issue** Adds a form from a template to a Jira issue, or edits a form already on the issue, and optionally saves answers to it. Returns the resulting form. - Action **Add Watcher to Issue** Adds a user as a watcher of a Jira issue. - Action **Add Work Log to Issue** Logs time spent on a Jira issue as a new work log entry. Time tracking must be enabled on the Jira site. - Action **Create Issue** Creates a new issue. - Action **Delete Form** Deletes a form from a Jira issue. - Action **Find Issue** Returns the issues in a project whose summary matches the specified text, newest first. - Action **Find Issue by Key** Finds a Jira issue by its key (for example PROJ-123) or ID and returns its details, including custom field values. - Action **Find Issues by Filter** Returns the issues matched by a saved Jira filter. - Action **Find Issues (Via JQL)** Returns the Jira issues that match a JQL query. - Action **Find Project** Returns up to 50 Jira projects whose key or name contains the search text. - Action **Find User** Returns active Jira users whose display name or email address matches the search text, or whose account ID or user property matches. - Action **Get Attachment Content** Downloads the file content of a Jira issue attachment. - Action **Link Issues** Links two Jira issues with a link type such as Blocks, Duplicate or Relates, optionally adding a comment to the outward issue. - Action **List Issue Forms** Returns the forms attached to a Jira issue. - Action **Update Issue** Updates an existing issue. - Trigger **New Contact** Triggers when a new contact is added to your Omnisend account, optionally limited to a subscription status, segment or tag. - Trigger **Updated Contacts** Triggers when a contact is created or updated in Omnisend, newest changes first. - Action **Add email template** Creates a new email template in Omnisend with a name, general style settings and content sections. - Action **Add product** Creates a product in your Omnisend catalog, with optional variants, images, categories and tags. - Action **Add product category** Creates a new product category in your Omnisend store. - Action **Add segment** Creates a new contact segment in Omnisend from a name and a set of condition rules. - Action **Add tags to contacts** Adds one or more tags to contacts chosen by contact ID, email, phone number or segment. Tagging happens in the background, so tags may take a moment to appear. - Action **Cancel Campaign** Cancels a scheduled or paused campaign (or a started email campaign) in Omnisend and marks it as canceled. - Action **Copy Campaign** Creates a new draft copy of an existing campaign, including its content, audience and settings. The copy is named "Copy of: " followed by the original name. - Action **Create Campaign** Creates a new draft campaign (email or SMS; regular, A/B test or booster) in Omnisend and returns the created campaign. - Action **Create Subscriber** Creates a subscriber (contact) in Omnisend, or updates the existing contact with the same email address. - Action **Delete Campaign** Deletes a campaign from your Omnisend account. - Action **Delete Email Template** Deletes an email template from your Omnisend account by its ID. - Action **Delete Image** Deletes an image from the Omnisend image library by its ID. - Action **Delete product** Deletes a product from the Omnisend product catalog by its ID. - Action **Delete Segment** Permanently deletes a segment in Omnisend. - Action **Find Campaign** Returns a single Omnisend campaign by its ID, including its name, status, channel, audience, content and sending settings. - Action **Find Campaigns** Returns campaigns whose name contains the given text, optionally filtered by status, channel, type and created/updated dates. - Action **Find Email Template** Returns a single email template, including its name, layout sections and general settings, looked up by its ID. - Action **Find Email Templates** Returns email templates whose names contain the given text. - Action **Find Image** Returns a single image from your Omnisend image library by its ID, including its URL, size and dimensions. - Action **Find Images** Returns images in your Omnisend library whose names contain the search text. - Action **Find Segment** Returns an Omnisend segment by its ID, including its name, status and condition rules. - Action **Find Segments** Finds segments whose name contains the given text. - Action **Get contact** Returns a single Omnisend contact by its ID, including profile details, identifiers, tags, segments and custom properties. - Action **Get product** Returns a single product from your Omnisend catalog by its ID, including its variants, images, categories and stock status. - Action **Get Segment Statistics** Returns statistics for a segment, including how many contacts it currently contains. - Action **Import Email Template** Creates a new Omnisend email template by importing raw HTML. Returns the created template. - Action **List contacts** Returns Omnisend contacts, optionally filtered by email, phone, subscription status, segment, tag or last-update time. - Action **Remove tags from contacts** Removes one or more tags from contacts chosen by contact ID, email, phone number or segment. Omnisend processes the removal in the background. - Action **Render Email Template** Renders an email template and returns its full HTML body for preview. - Action **Send Customer Event** Sends a customer event (custom or recommended) to Omnisend for a contact, creating or updating the contact and triggering any automations based on that event. - Action **Update Campaign** Updates a draft campaign's name, language, content, audience, sending settings, booster or A/B test settings. Only campaigns still in draft can be updated. - Action **Update contact** Updates an existing Omnisend contact by its ID, changing only the fields you fill in, and returns the updated contact. - Action **Update email template** Fully replaces an existing Omnisend email template's name, sections and general settings, and returns the updated template. - Action **Update product** Replaces an existing product in your Omnisend catalog with the details you provide. Fields left blank are not kept from the previous version. - Action **Update segment** Updates an existing segment's name and rules. The segment can't be updated while it is being built. - Action **Upload Image** Uploads an image to your Omnisend image library from a publicly accessible URL and returns the stored image details. ## Each app on its own - [ **Jira Software Cloud** Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product...](https://apiant.ai/connections/jira-software-cloud) - [ **Omnisend** Omnisend is a marketing automation platform built for growing ecommerce businesses that have graduated their...](https://apiant.ai/connections/omnisend) Reviews ## What our customers say ## More from Jira Software Cloud - [ **Jira Software Cloud to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/jira-software-cloud-to-sendgrid) - [ **Jira Software Cloud to Chainlink** Chainlink is a decentralized oracle network that feeds off-chain data to smart contracts.](https://apiant.ai/connect/jira-software-cloud-to-chainlink) - [ **Jira Software Cloud to HackMD** HackMD is a realtime collaboration markdown editor to help developers and teams to manage their...](https://apiant.ai/connect/jira-software-cloud-to-hackmd) - [ **Jira Software Cloud to OpenRouter** OpenRouter is a unified interface to AI models.](https://apiant.ai/connect/jira-software-cloud-to-openrouter) - [ **Jira Software Cloud to PM2.5 Open Data Portal** The PM2.5 Open Data Portal, run by the LASS community, publishes readings from a large network of low-cost...](https://apiant.ai/connect/jira-software-cloud-to-pm2-5-open-data-portal) - [ **Jira Software Cloud to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jira-software-cloud-to-salesforce) ## More into Omnisend - [ **HubSpot to Omnisend** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-omnisend) - [ **Google Sheets to Omnisend** Google Sheets](https://apiant.ai/connect/google-sheets-to-omnisend) - [ **Gmail to Omnisend** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-omnisend) - [ **Google Calendar to Omnisend** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-omnisend) - [ **Google Drive to Omnisend** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-omnisend) - [ **Mailchimp to Omnisend** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-omnisend) Questions ## Jira Software Cloud and Omnisend, answered ### ### What can start an automation from Jira Software Cloud? Any of Jira Software Cloud's 4 triggers in the catalog, including Issue Status Changed, New Issue, New Issue (Via JQL) and Updated Issue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Omnisend when something happens in Jira Software Cloud? Any of Omnisend's 36 actions, including Create Campaign, Create Subscriber, Send Customer Event and Update Campaign. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Omnisend to Jira Software Cloud? Yes. When something happens in Omnisend, your agent can act in Jira Software Cloud too. This page covers both directions: Omnisend's triggers and Jira Software Cloud's actions are listed here as well. ### ### Do I have to build a connector for Jira Software Cloud or Omnisend? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jira Software Cloud and Omnisend without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.