Integration
Connect Jira Software Cloud and LiveSwitch
When Issue Status Changed fires in Jira Software Cloud, your agent runs Find Contact by ID in LiveSwitch, or New Contact Matching Filter in LiveSwitch to Add Attachment to Issue in Jira Software Cloud. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jira Software Cloud and LiveSwitch to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jira Software Cloud and LiveSwitch can do together
From Jira Software Cloud to LiveSwitch
When Issue Status Changed in Jira Software Cloud
then Find Contact by ID in LiveSwitch
From LiveSwitch to Jira Software Cloud
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jira Software Cloud and LiveSwitch
Triggers and actions 9 triggers · 38 actions
- Issue Status Changed
Triggered when an issue's status changes
- New Issue
Triggered when a new issue is created in Jira.
- New Issue (Via JQL)
Triggered when a new issue matching your JQL query is created.
- Updated Issue
Triggered when an issue is created or updated.
- Add Attachment to Issue
Uploads a file (fetched from a URL) and attaches it to a Jira issue.
- Add Comment to Issue
Adds a new comment to an issue.
- Add or Edit Form on Issue
Adds a form from a template to a Jira issue, or edits a form already on the issue, and optionally saves answers to it. Returns the resulting form.
- Add Watcher to Issue
Adds a user as a watcher of a Jira issue.
- Add Work Log to Issue
Logs time spent on a Jira issue as a new work log entry. Time tracking must be enabled on the Jira site.
- Create Issue
Creates a new issue.
- Delete Form
Deletes a form from a Jira issue.
- Find Issue
Returns the issues in a project whose summary matches the specified text, newest first.
- Find Issue by Key
Finds a Jira issue by its key (for example PROJ-123) or ID and returns its details, including custom field values.
- Find Issues by Filter
Returns the issues matched by a saved Jira filter.
- Find Issues (Via JQL)
Returns the Jira issues that match a JQL query.
- Find Project
Returns up to 50 Jira projects whose key or name contains the search text.
- Find User
Returns active Jira users whose display name or email address matches the search text, or whose account ID or user property matches.
- Get Attachment Content
Downloads the file content of a Jira issue attachment.
- Link Issues
Links two Jira issues with a link type such as Blocks, Duplicate or Relates, optionally adding a comment to the outward issue.
- List Issue Forms
Returns the forms attached to a Jira issue.
- Update Issue
Updates an existing issue.
- New Contact Matching Filter
Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter.
- New Conversation Matching Filter
Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter.
- New Guided Instructions
Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps.
- New Project
Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID.
- New Tag
Triggers when a new tag is created in LiveSwitch.
- Create Conversation
Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links.
- Create Project
Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links.
- Create Tag
Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag.
- Find All Tags
Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose.
- Find Contact by ID
Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values.
- Find Contact by Phone
Returns the LiveSwitch contact that has the given phone number, including its custom attributes.
- Find Conversation by ID
Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes.
- Find Conversations
Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order.
- Find Document by ID
Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links.
- Find Form by ID
Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects.
- Find Form Submission by ID
Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given.
- Find Guided Instructions
Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type.
- Find Project by ID
Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes.
- Find Projects
Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter.
- Find Recording by ID
Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags.
- Find Recordings by Conversation
Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags.
- Find Recordings by Project
Returns the recordings that belong to the specified project, including their public links, status, type and tags.
- Get Current User (Me)
Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization.
- Get Organization Settings
Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled.
- Update Conversation
Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation.
- Update Tag
Updates the name or display color of an existing tag and returns the updated tag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Jira Software Cloud and LiveSwitch, answered
What can start an automation from Jira Software Cloud?
Any of Jira Software Cloud's 4 triggers in the catalog, including Issue Status Changed, New Issue, New Issue (Via JQL) and Updated Issue. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveSwitch when something happens in Jira Software Cloud?
Any of LiveSwitch's 21 actions, including Create Conversation, Create Project, Create Tag and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveSwitch to Jira Software Cloud?
Yes. When something happens in LiveSwitch, your agent can act in Jira Software Cloud too. This page covers both directions: LiveSwitch's triggers and Jira Software Cloud's actions are listed here as well.
Do I have to build a connector for Jira Software Cloud or LiveSwitch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Jira Software Cloud and LiveSwitch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.