Integration
Connect Jira Software Cloud to LiveChat
When something happens in Jira Software Cloud, your agent does the next thing in LiveChat. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jira Software Cloud and LiveChat to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jira Software Cloud can start in LiveChat
When Issue Status Changed in Jira Software Cloud
then Create Agent in LiveChat
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jira Software Cloud and LiveChat
Triggers and actions 4 triggers · 34 actions
- Issue Status Changed
Triggered when an issue's status changes
- New Issue
Triggered when a new issue is created in Jira.
- New Issue (Via JQL)
Triggered when a new issue matching your JQL query is created.
- Updated Issue
Triggered when an issue is created or updated.
- Add Attachment to Issue
Uploads a file (fetched from a URL) and attaches it to a Jira issue.
- Add Comment to Issue
Adds a new comment to an issue.
- Add or Edit Form on Issue
Adds a form from a template to a Jira issue, or edits a form already on the issue, and optionally saves answers to it. Returns the resulting form.
- Add Watcher to Issue
Adds a user as a watcher of a Jira issue.
- Add Work Log to Issue
Logs time spent on a Jira issue as a new work log entry. Time tracking must be enabled on the Jira site.
- Create Issue
Creates a new issue.
- Delete Form
Deletes a form from a Jira issue.
- Find Issue
Returns the issues in a project whose summary matches the specified text, newest first.
- Find Issue by Key
Finds a Jira issue by its key (for example PROJ-123) or ID and returns its details, including custom field values.
- Find Issues by Filter
Returns the issues matched by a saved Jira filter.
- Find Issues (Via JQL)
Returns the Jira issues that match a JQL query.
- Find Project
Returns up to 50 Jira projects whose key or name contains the search text.
- Find User
Returns active Jira users whose display name or email address matches the search text, or whose account ID or user property matches.
- Get Attachment Content
Downloads the file content of a Jira issue attachment.
- Link Issues
Links two Jira issues with a link type such as Blocks, Duplicate or Relates, optionally adding a comment to the outward issue.
- List Issue Forms
Returns the forms attached to a Jira issue.
- Update Issue
Updates an existing issue.
- Create Agent
Create a new agent (Configuration API).
- Create Group
Create a new group/department (Configuration API).
- Deactivate Chat
Deactivate (close) an active chat (Agent Chat API).
- Delete Agent
Delete an agent by login/email (Configuration API).
- Delete Group
Delete a group/department by id (Configuration API).
- Get Agent
Get a single agent by login/email (Configuration API).
- Get Chat
Get a chat with its threads (Agent Chat API).
- List Agents
List all agents on the LiveChat account (Configuration API).
- List Archives
List archived (finished) chats (Agent Chat API).
- List Chats
List chats (active and inactive) accessible to the requester (Agent Chat API).
- List Groups
List all groups (departments) on the account (Configuration API).
- Send Message
Send a text message into a chat (Agent Chat API send_event).
- Start Chat
Start a new chat (Agent Chat API).
- Tag Chat Thread
Add a tag to a chat thread (Agent Chat API).
- Transfer Chat
Transfer a chat to an agent or group (Agent Chat API).
- Update Agent
Update an existing agent (Configuration API).
- Update Group
Update a group/department (Configuration API).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Jira Software Cloud and LiveChat, answered
What can start an automation from Jira Software Cloud?
Any of Jira Software Cloud's 4 triggers in the catalog, including Issue Status Changed, New Issue, New Issue (Via JQL) and Updated Issue. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveChat when something happens in Jira Software Cloud?
Any of LiveChat's 17 actions, including Create Agent, Create Group, Send Message and Update Agent. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveChat to Jira Software Cloud?
LiveChat has no triggers in the catalog today, so automations start in Jira Software Cloud. If you need the other direction, ask: your agent reads LiveChat's API documentation and adds it.
Do I have to build a connector for Jira Software Cloud or LiveChat?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.