--- title: "Connect Jira Software Cloud to Front - APIANT.ai" description: "When \"Issue Status Changed\" fires in Jira Software Cloud, your agent runs \"Add Contact Handle\" in Front." canonical: "https://apiant.ai/connect/jira-software-cloud-to-front" --- # Connect Jira Software Cloud to Front When **Issue Status Changed** fires in [Jira Software Cloud](https://apiant.ai/connections/jira-software-cloud), your agent runs **Add Contact Handle** in [Front](https://apiant.ai/connections/front). Describe the whole flow and it is built, tested on every scenario and kept running. Jira Software Cloud **4** triggers Jira Software Cloud **17** actions Front **28** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jira Software Cloud and Front to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jira Software Cloud can start in Front - When **Issue Status Changed** in Jira Software Cloud then **Add Contact Handle** in Front - When **New Issue** in Jira Software Cloud then **Create Contact** in Front Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jira Software Cloud and Front ## Triggers and actions 4 triggers · 45 actions - Trigger **Issue Status Changed** Triggered when an issue's status changes - Trigger **New Issue** Triggered when a new issue is created in Jira. - Trigger **New Issue (Via JQL)** Triggered when a new issue matching your JQL query is created. - Trigger **Updated Issue** Triggered when an issue is created or updated. - Action **Add Attachment to Issue** Uploads a file (fetched from a URL) and attaches it to a Jira issue. - Action **Add Comment to Issue** Adds a new comment to an issue. - Action **Add or Edit Form on Issue** Adds a form from a template to a Jira issue, or edits a form already on the issue, and optionally saves answers to it. Returns the resulting form. - Action **Add Watcher to Issue** Adds a user as a watcher of a Jira issue. - Action **Add Work Log to Issue** Logs time spent on a Jira issue as a new work log entry. Time tracking must be enabled on the Jira site. - Action **Create Issue** Creates a new issue. - Action **Delete Form** Deletes a form from a Jira issue. - Action **Find Issue** Returns the issues in a project whose summary matches the specified text, newest first. - Action **Find Issue by Key** Finds a Jira issue by its key (for example PROJ-123) or ID and returns its details, including custom field values. - Action **Find Issues by Filter** Returns the issues matched by a saved Jira filter. - Action **Find Issues (Via JQL)** Returns the Jira issues that match a JQL query. - Action **Find Project** Returns up to 50 Jira projects whose key or name contains the search text. - Action **Find User** Returns active Jira users whose display name or email address matches the search text, or whose account ID or user property matches. - Action **Get Attachment Content** Downloads the file content of a Jira issue attachment. - Action **Link Issues** Links two Jira issues with a link type such as Blocks, Duplicate or Relates, optionally adding a comment to the outward issue. - Action **List Issue Forms** Returns the forms attached to a Jira issue. - Action **Update Issue** Updates an existing issue. - Action **Add Comment** Adds an internal comment to a Front conversation. - Action **Add Contact Handle** Adds a new handle (email, phone, social id, etc.) to an existing Front contact. - Action **Add Conversation Links** Adds one or more links to a Front conversation, either existing links by id or external URLs (links are created as needed). - Action **Add Conversation Tags** Adds one or more tags to a Front conversation. - Action **Assign or Unassign Conversation** Assign or unassign a conversation to a teammate. - Action **Create Account** Create a new account (company) in Front. - Action **Create Contact** Creates a new contact in Front at the company level. - Action **Create Draft** Creates a draft message that starts a new conversation in a Front channel. - Action **Create Draft Reply** Creates a new draft as a reply to the last message in a Front conversation. - Action **Create Link** Creates a new Link - Action **Find Account** Finds a Front account by one of its domains or by its external ID. - Action **Find Contact** Finds a Front contact by one of its handles (email address, phone number, social handle, etc.) and returns the matching contact. - Action **Find Conversation** Returns up to 100 conversations matching a Front search query, most recently active first. - Action **Get Conversation** Fetches a conversation by ID, with its status, assignee, tags, links and custom fields. An error occurs if the conversation is not found. - Action **Get Conversation Last Message** Returns the most recent message in a Front conversation. - Action **Get Link** Fetches a link by ID, with its name, type and external URL. An error occurs if the link is not found. - Action **Import Message** Imports a message into a Front inbox without sending it through a channel, e.g. historical conversations or web form submissions. - Action **List Conversation Comments** Returns the internal comments teammates have posted on a conversation, with each comment's body, author and time posted. - Action **List Link Conversations** List the conversations linked to a specific Front link. - Action **Remove Contact Handle** Removes a handle (email, phone, etc) from a Contact - Action **Remove Conversation Links** Remove Links from a conversation. - Action **Remove Conversation Tags** Remove Tags from a Conversation - Action **Send Message** Sends a new message from a Front channel, starting a new conversation. - Action **Send Reply** Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action. - Action **Update Account** Updates an existing account in Front. - Action **Update Contact** Updates an existing Front contact's name, description, links, contact lists and custom fields. Fields left blank are not changed. - Action **Update Conversation** Update the conversation status, assignee, inbox or tags. - Action **Update Link** Update the name of a Link. ## Each app on its own - [ **Jira Software Cloud** Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product...](https://apiant.ai/connections/jira-software-cloud) - [ **Front** Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to...](https://apiant.ai/connections/front) Reviews ## What our customers say ## More from Jira Software Cloud - [ **Jira Software Cloud to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/jira-software-cloud-to-sendgrid) - [ **Jira Software Cloud to Chainlink** Chainlink is a decentralized oracle network that feeds off-chain data to smart contracts.](https://apiant.ai/connect/jira-software-cloud-to-chainlink) - [ **Jira Software Cloud to HackMD** HackMD is a realtime collaboration markdown editor to help developers and teams to manage their...](https://apiant.ai/connect/jira-software-cloud-to-hackmd) - [ **Jira Software Cloud to OpenRouter** OpenRouter is a unified interface to AI models.](https://apiant.ai/connect/jira-software-cloud-to-openrouter) - [ **Jira Software Cloud to PM2.5 Open Data Portal** The PM2.5 Open Data Portal, run by the LASS community, publishes readings from a large network of low-cost...](https://apiant.ai/connect/jira-software-cloud-to-pm2-5-open-data-portal) - [ **Jira Software Cloud to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jira-software-cloud-to-salesforce) ## More into Front - [ **HubSpot to Front** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-front) - [ **Salesforce to Front** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-front) - [ **Slack to Front** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-front) - [ **Google Sheets to Front** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-front) - [ **Gmail to Front** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-front) - [ **Google Calendar to Front** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-front) Questions ## Jira Software Cloud and Front, answered ### ### What can start an automation from Jira Software Cloud? Any of Jira Software Cloud's 4 triggers in the catalog, including Issue Status Changed, New Issue, New Issue (Via JQL) and Updated Issue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Front when something happens in Jira Software Cloud? Any of Front's 28 actions, including Create Account, Create Contact, Create Draft and Create Draft Reply. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Front to Jira Software Cloud? Front has no triggers in the catalog today, so automations start in Jira Software Cloud. If you need the other direction, ask: your agent reads Front's API documentation and adds it. ### ### Do I have to build a connector for Jira Software Cloud or Front? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jira Software Cloud and Front without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.