Integration
Connect Jiminny and SysAid
When New Conversation fires in Jiminny, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Get Action Items in Jiminny. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jiminny and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jiminny and SysAid can do together
From Jiminny to SysAid
When New Conversation in Jiminny
then Add Service Record Note in SysAid
From SysAid to Jiminny
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jiminny and SysAid
Triggers and actions 3 triggers · 36 actions
- New Conversation
Triggers when a new conversation (call or meeting) is recorded in Jiminny.
- Get Action Items
Returns the action items Jiminny's AI extracted from a conversation.
- Get AI Report
Returns one AI report with its latest result.
- Get AI Report Download URL
Returns a download link, valid for 15 minutes, for a generated AI report.
- Get AI Report Status
Returns the generation status of an AI report's latest result.
- Get AI Scorecard
Returns the AI scorecards for one conversation.
- Get Conversation
Returns one Jiminny conversation (call or meeting) by its ID, with its participants and details.
- Get Matched Topics
Returns the topics (keyword triggers) matched in a conversation.
- Get Questions
Returns the questions asked during a conversation.
- Get Summary
Returns the AI summary of a conversation.
- Get Transcript
Returns the transcript of a conversation as speaker segments.
- List AI Reports
Returns AI reports shared with at least one team.
- List AI Scorecards
Returns AI scorecards for conversations in a date range.
- List Automated Call Scores
Returns automated call scores.
- List Coaching Feedback
Returns coaching feedback given in a date range.
- List Comments
Returns comments left on conversations.
- List Conversations
Returns conversations (calls and meetings) in a date range.
- List Listens
Returns times conversations were played back in a date range.
- List Topics
Returns the team's topics (keyword triggers).
- List Users
Returns the users on the Jiminny team.
- Upload Conversation
Uploads a recording from a URL to create a new conversation in Jiminny, returning the new conversation's ID.
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Jiminny and SysAid, answered
What can start an automation from Jiminny?
Any of Jiminny's 1 trigger in the catalog, including New Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Jiminny?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Jiminny?
Yes. When something happens in SysAid, your agent can act in Jiminny too. This page covers both directions: SysAid's triggers and Jiminny's actions are listed here as well.
Do I have to build a connector for Jiminny or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Jiminny and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.