Connect Jenkins and ManageEngine ServiceDesk Plus Cloud

Both apps 33Jenkins 16ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  New build

  Triggers when a new build of the chosen Jenkins job starts.

• Trigger
  New Job

  Triggers when a new job is added to your Jenkins server.

• Trigger
  New Job Status Notification

  Triggers when a job starts a new build.

• Action
  Add job by copying

  Creates a new Jenkins job by copying the configuration of an existing job.

• Action
  Build Job

  Starts a new build of a job, optionally with build parameters. The build is queued and the queue item's location is returned.

• Action
  Delete Job

  Permanently deletes a job and its build history.

• Action
  Delete queue item

  Removes a waiting item from a pipeline's build queue so it never runs.

• Action
  Disable Job

  Disables a job so it no longer builds.

• Action
  Enable Job

  Enables a disabled job so it can be built again.

• Action
  Get Job

  Returns a job's details, including its builds, health and last build results.

• Action
  Get Last Build

  Returns the most recent build of a job, with its number, result, duration and whether it is still running.

• Action
  List builds

  Returns every build of a Jenkins job, newest first, with each build's number, result and timing.

• Action
  List Jobs

  Returns the jobs on your Jenkins server with each job's name, URL and status color.

• Action
  List Nodes

  Returns the build agents (nodes) on the Jenkins server with whether each is online and idle.

• Action
  List Queue Items

  Returns the builds waiting in the Jenkins build queue.

• Action
  Stop Last Build

  Aborts the most recent build of a job if it is still running.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.