--- title: "Connect Jammed and Trengo - APIANT.ai" description: "When \"New Customer\" fires in Jammed, your agent runs \"Add internal note to ticket\" in Trengo." canonical: "https://apiant.ai/connect/jammed-to-trengo" --- # Connect Jammed and Trengo When **New Customer** fires in [Jammed](https://apiant.ai/connections/jammed), your agent runs **Add internal note to ticket** in [Trengo](https://apiant.ai/connections/trengo), or **New Internal Note** in Trengo to **Update Booking Studio Notes** in Jammed. Describe the whole flow and it is built, tested on every scenario and kept running. Jammed **4** triggers Jammed **19** actions Trengo **3** triggers Trengo **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Jammed and Trengo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Jammed and Trengo can do together ### From Jammed to Trengo - When **New Customer** in Jammed then **Add internal note to ticket** in Trengo - When **Receive Customer Created Messages** in Jammed then **Send a Message** in Trengo ### From Trengo to Jammed - When **New Internal Note** in Trengo then **Update Booking Studio Notes** in Jammed - When **New Outbound Message** in Trengo then **Create Customer** in Jammed Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Jammed and Trengo ## Triggers and actions 7 triggers · 34 actions - Trigger **List Rooms** Fires once for each new room added to the Jammed studio. - Trigger **New Customer** Lists the customers. - Trigger **Receive Customer Created Messages** Triggers when a customer is created. - Trigger **Receive Customer Updated Messages** Fires when a customer is created or updated (each new updated_at value). - Action **Add blocked time** Create a blocked time. - Action **Add booking transaction** Create a transaction for a booking. - Action **Add coupon** Create a coupon. - Action **Add promocode** Create a promocode under a coupon. - Action **Cancel booking** Cancel a booking by code. - Action **Create Booking** Creates a new booking. - Action **Create Customer** Creates a new customer. - Action **Find bookings by criteria** Search bookings. - Action **Find customers by criteria** Search customers. - Action **Get booking** Fetch one booking by code. - Action **Get Booking Studio Notes** Get internal studio notes for a booking. - Action **Get Coupon** Retrieve a coupon by id, including its name, amount, discount type, duration and its promocodes. - Action **Get customer** Fetch one customer by ID. - Action **List Blocked Times** Lists blocked time periods on rooms, each with id, room, start/end and reason. - Action **List customers** List all customers. - Action **List rooms** List all rooms. - Action **Update Booking** Updates an existing booking. - Action **Update Booking Studio Notes** Update internal studio notes for a booking. - Action **Update customer** Update a customer. - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. ## Each app on its own - [ **Jammed** Jammed is powering the scheduling and bookings for independent creative spaces, like rehearsal rooms...](https://apiant.ai/connections/jammed) - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) Reviews ## What our customers say ## More from Jammed - [ **Jammed to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jammed-to-salesforce) - [ **Jammed to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jammed-to-slack) - [ **Jammed to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jammed-to-mailchimp) - [ **Jammed to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/jammed-to-stripe) - [ **Jammed to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/jammed-to-shopify) - [ **Jammed to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/jammed-to-quickbooks-online) ## More into Trengo - [ **OpenAI to Trengo** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-trengo) - [ **CloudConvert to Trengo** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connect/cloudconvert-to-trengo) - [ **elmah.io to Trengo** Cloud logging for.NET web applications using ELMAH.](https://apiant.ai/connect/elmah-io-to-trengo) - [ **Postman to Trengo** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/postman-to-trengo) - [ **HubSpot to Trengo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trengo) - [ **Salesforce to Trengo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trengo) Questions ## Jammed and Trengo, answered ### ### What can start an automation from Jammed? Any of Jammed's 4 triggers in the catalog, including New Customer, Receive Customer Created Messages, Receive Customer Updated Messages and List Rooms. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Trengo when something happens in Jammed? Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Trengo to Jammed? Yes. When something happens in Trengo, your agent can act in Jammed too. This page covers both directions: Trengo's triggers and Jammed's actions are listed here as well. ### ### Do I have to build a connector for Jammed or Trengo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Jammed and Trengo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.