Connect Jammed and ManageEngine ServiceDesk Plus Cloud

Both apps 40Jammed 23ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  List Rooms

  Fires once for each new room added to the Jammed studio.

• Trigger
  New Customer

  Lists the customers.

• Trigger
  Receive Customer Created Messages

  Triggers when a customer is created.

• Trigger
  Receive Customer Updated Messages

  Fires when a customer is created or updated (each new updated_at value).

• Action
  Add blocked time

  Create a blocked time.

• Action
  Add booking transaction

  Create a transaction for a booking.

• Action
  Add coupon

  Create a coupon.

• Action
  Add promocode

  Create a promocode under a coupon.

• Action
  Cancel booking

  Cancel a booking by code.

• Action
  Create Booking

  Creates a new booking.

• Action
  Create Customer

  Creates a new customer.

• Action
  Find bookings by criteria

  Search bookings.

• Action
  Find customers by criteria

  Search customers.

• Action
  Get booking

  Fetch one booking by code.

• Action
  Get Booking Studio Notes

  Get internal studio notes for a booking.

• Action
  Get Coupon

  Retrieve a coupon by id, including its name, amount, discount type, duration and its promocodes.

• Action
  Get customer

  Fetch one customer by ID.

• Action
  List Blocked Times

  Lists blocked time periods on rooms, each with id, room, start/end and reason.

• Action
  List customers

  List all customers.

• Action
  List rooms

  List all rooms.

• Action
  Update Booking

  Updates an existing booking.

• Action
  Update Booking Studio Notes

  Update internal studio notes for a booking.

• Action
  Update customer

  Update a customer.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.