# Connect Intervals and Jitbit Helpdesk When **New client** fires in [Intervals](https://apiant.ai/connections/intervals), your agent runs **Add tag to ticket** in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), or **New Ticket** in Jitbit Helpdesk to **Add invoice** in Intervals. Describe the whole flow and it is built, tested on every scenario and kept running. Intervals **6** triggers Intervals **38** actions Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intervals and Jitbit Helpdesk to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Intervals and Jitbit Helpdesk can do together ### From Intervals to Jitbit Helpdesk - When **New client** in Intervals then **Add tag to ticket** in Jitbit Helpdesk - When **New invoice** in Intervals then **Create Ticket** in Jitbit Helpdesk ### From Jitbit Helpdesk to Intervals - When **New Ticket** in Jitbit Helpdesk then **Add invoice** in Intervals - When **New Ticket** in Jitbit Helpdesk then **Add task** in Intervals Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intervals and Jitbit Helpdesk ## Triggers and actions 7 triggers · 57 actions - Trigger **New client** Polling trigger: fires when a new client is created in Intervals. - Trigger **New invoice** Polling trigger: fires when a new invoice is created in Intervals. - Trigger **New milestone** Polling trigger: fires when a new milestone is created in Intervals. - Trigger **New person** Polling trigger: fires when a new person is added in Intervals. - Trigger **New project** Polling trigger: fires when a new project is created in Intervals. - Trigger **New task** Polling trigger: fires when a new task is created in Intervals. - Action **Add client** Create a new client. - Action **Add expense** Create a new expense. - Action **Add invoice** Create a new invoice. - Action **Add milestone** Create a new milestone. - Action **Add person** Create a new person (team member). - Action **Add project** Create a new project. - Action **Add task** Create a new task. - Action **Add time entry** Log a new time entry against a task. - Action **Add timer** Start a new timer for a task. - Action **Delete client** Delete a client. - Action **Delete expense** Delete an expense. - Action **Delete invoice** Delete an invoice. - Action **Delete milestone** Delete a milestone. - Action **Delete person** Delete a person. - Action **Delete project** Delete a project. - Action **Delete task** Delete a task. - Action **Delete time entry** Delete a logged time entry. - Action **Delete timer** Delete a timer. - Action **Get client** Retrieve a single client by id. - Action **Get expense** Retrieve a single expense by id. - Action **Get invoice** Retrieve a single invoice by id. - Action **Get milestone** Retrieve a single milestone by id. - Action **Get person** Retrieve a single person by id. - Action **Get project** Retrieve a single project by id. - Action **Get task** Retrieve a single task by id. - Action **Get time entry** Retrieve a single logged time entry by id. - Action **Get timer** Retrieve a single timer by id. - Action **List milestones** Retrieve all milestones in the Intervals account. - Action **List tasks** Retrieve all tasks in the Intervals account. - Action **Update client** Update an existing client's details. - Action **Update expense** Update an existing expense. - Action **Update invoice** Update an existing invoice. - Action **Update milestone** Update an existing milestone. - Action **Update person** Update an existing person's details. - Action **Update project** Update an existing project's details. - Action **Update task** Update an existing task's details. - Action **Update time entry** Update an existing logged time entry. - Action **Update timer** Update a timer (e.g. stop or adjust it). - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. ## Each app on its own - [ **Intervals** Intervals is cloud-based time tracking and task management with powerful reporting.](https://apiant.ai/connections/intervals) - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) Reviews ## What our customers say ## More from Intervals - [ **Intervals to Asana** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/intervals-to-asana) - [ **Intervals to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intervals-to-salesforce) - [ **Intervals to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intervals-to-slack) - [ **Intervals to Google Drive** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/intervals-to-google-drive) - [ **Intervals to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/intervals-to-mailchimp) - [ **Intervals to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intervals-to-stripe) ## More into Jitbit Helpdesk - [ **HubSpot to Jitbit Helpdesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-jitbit-helpdesk) - [ **Google Sheets to Jitbit Helpdesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-jitbit-helpdesk) - [ **Gmail to Jitbit Helpdesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-jitbit-helpdesk) - [ **Google Calendar to Jitbit Helpdesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-jitbit-helpdesk) - [ **Google Drive to Jitbit Helpdesk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-jitbit-helpdesk) - [ **ActiveCampaign to Jitbit Helpdesk** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-jitbit-helpdesk) Questions ## Intervals and Jitbit Helpdesk, answered ### ### What can start an automation from Intervals? Any of Intervals's 6 triggers in the catalog, including New client, New invoice, New milestone and New person. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Jitbit Helpdesk when something happens in Intervals? Any of Jitbit Helpdesk's 19 actions, including Create New Reply, Create Ticket, Create User and Update company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Jitbit Helpdesk to Intervals? Yes. When something happens in Jitbit Helpdesk, your agent can act in Intervals too. This page covers both directions: Jitbit Helpdesk's triggers and Intervals's actions are listed here as well. ### ### Do I have to build a connector for Intervals or Jitbit Helpdesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.