--- title: "Connect Intercom and Zoho Sheet - APIANT.ai" description: "When \"New company\" fires in Intercom, your agent runs \"Create Row\" in Zoho Sheet." canonical: "https://apiant.ai/connect/intercom-to-zoho-sheet" --- # Connect Intercom and Zoho Sheet When **New company** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **Create Row** in [Zoho Sheet](https://apiant.ai/connections/zoho-sheet), or **New or Updated Row (WorkDrive)** in Zoho Sheet to **Add note to contact** in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **24** actions Zoho Sheet **5** triggers Zoho Sheet **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and Zoho Sheet to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Intercom and Zoho Sheet can do together ### From Intercom to Zoho Sheet - When **New company** in Intercom then **Create Row** in Zoho Sheet - When **New conversation** in Intercom then **Create Row (WorkDrive)** in Zoho Sheet ### From Zoho Sheet to Intercom - When **New or Updated Row (WorkDrive)** in Zoho Sheet then **Add note to contact** in Intercom - When **New Row (WorkDrive)** in Zoho Sheet then **Add tag to contact** in Intercom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and Zoho Sheet ## Triggers and actions 9 triggers · 39 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Trigger **New or Updated Row (WorkDrive)** Triggers when a new row is added or an existing row is modified in a specified worksheet. - Trigger **New Row (WorkDrive)** Triggers when a new row is created in a specified worksheet. - Trigger **New Workbook** Triggered when a new workbook is created in Zoho Sheet. - Trigger **Updated Column** Fires when a cell inside the chosen column(s) of a Zoho Sheet worksheet is changed. - Trigger **Updated Column (WorkDrive)** Triggers when the value of a particular column is set on both new and updated rows. The corresponding row data is returned along with this trigger. - Action **Create Row** Adds one or more rows to a worksheet in a Zoho Sheet workbook, matching values to columns by the header row. - Action **Create Row (WorkDrive)** Adds one or more rows to a worksheet in a Zoho Sheet workbook (including workbooks stored in Zoho WorkDrive), matching values to the table's header columns. - Action **Create Worksheet** Adds a new worksheet (tab) to a Zoho Sheet workbook. - Action **Create Worksheet (WorkDrive)** Creates a new worksheet in the specified workbook. - Action **Delete Row** Deletes a particular row based on its index. - Action **Delete Row (WorkDrive)** Deletes a particular row based on its index. - Action **List Worksheets** Lists the worksheets (tabs) in a workbook via worksheet.list. - Action **Search and Delete Row** Deletes the row(s) in a Zoho Sheet worksheet that match a search criteria, removing them so the rows below move up. - Action **Search and Delete Row (WorkDrive)** Finds the rows in a worksheet of a WorkDrive-stored Zoho Sheet workbook that match a search criteria and deletes them. - Action **Search and Update Row** Searches and then updates a row based on some criteria. - Action **Search and Update Row (WorkDrive)** Finds the rows in a Zoho Sheet worksheet (stored in WorkDrive) that match a criteria and updates them with new column values. - Action **Search Row** Returns the rows of a Zoho Sheet worksheet that match the specified criteria. - Action **Search Row - Workdrive Users** Returns the rows of a Zoho Sheet worksheet (stored in WorkDrive) that match the specified criteria. - Action **Update Row** Updates one row of a Zoho Sheet worksheet, identified by its row number, with new values keyed by column header. - Action **Update Row (WorkDrive)** Updates one row of a worksheet in a Zoho Sheet workbook stored in WorkDrive, identified by its row number, with new values keyed by column header. ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **Zoho Sheet** Zoho Sheet is a cloud-based spreadsheet software that allows you to create, edit, share and collaborate on...](https://apiant.ai/connections/zoho-sheet) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into Zoho Sheet - [ **HubSpot to Zoho Sheet** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-sheet) - [ **Salesforce to Zoho Sheet** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-sheet) - [ **Slack to Zoho Sheet** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-sheet) - [ **Google Sheets to Zoho Sheet** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zoho-sheet) - [ **Gmail to Zoho Sheet** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-sheet) - [ **Google Calendar to Zoho Sheet** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-sheet) Questions ## Intercom and Zoho Sheet, answered ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Sheet when something happens in Intercom? Any of Zoho Sheet's 15 actions, including Create Row, Create Row (WorkDrive), Create Worksheet and Create Worksheet (WorkDrive). Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Sheet to Intercom? Yes. When something happens in Zoho Sheet, your agent can act in Intercom too. This page covers both directions: Zoho Sheet's triggers and Intercom's actions are listed here as well. ### ### Do I have to build a connector for Intercom or Zoho Sheet? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and Zoho Sheet without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.