--- title: "Connect Intercom and Zenlist - APIANT.ai" description: "When \"New company\" fires in Intercom, your agent runs \"Get chat message\" in Zenlist." canonical: "https://apiant.ai/connect/intercom-to-zenlist" --- # Connect Intercom and Zenlist When **New company** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **Get chat message** in [Zenlist](https://apiant.ai/connections/zenlist), or **New and Updated Chat Messages** in Zenlist to **Create message** in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **24** actions Zenlist **1** trigger Zenlist **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and Zenlist to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Intercom and Zenlist can do together ### From Intercom to Zenlist - When **New company** in Intercom then **Get chat message** in Zenlist - When **New conversation** in Intercom then **Get message counts** in Zenlist ### From Zenlist to Intercom - When **New and Updated Chat Messages** in Zenlist then **Create message** in Intercom - When **New and Updated Chat Messages** in Zenlist then **Add note to contact** in Intercom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and Zenlist ## Triggers and actions 5 triggers · 37 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Trigger **New and Updated Chat Messages** Triggers when a client chat message is created or changed in Zenlist. - Action **Create a Client Invitation** Sends a new client invitation from an agent to a client by email, and returns the created invitation. - Action **Get agent** Returns a Zenlist agent by ID, including name, MLS details, contact info and linked account. - Action **Get chat message** Returns a single client chat message by its Zenlist ID. - Action **Get client** Returns a Zenlist client by ID, including name, contact details and assigned agent. - Action **Get client invitation** Returns a client invitation by its Zenlist ID, including its state, invitee details and the inviting agent. - Action **Get event** Returns a single client activity event (listing view, save, tour request, note, saved search or new session) by its Zenlist ID. - Action **Get message counts** Returns the total number of unread chat messages across all conversations for an agent, identified by their MLS member ID. - Action **Get search** Returns a saved client search by its Zenlist ID. - Action **List agents** Returns the list of agents your Zenlist partner key has access to. - Action **List chat messages** Returns the client chat messages your Zenlist account has access to. - Action **List client invitations** Returns the client invitations your Zenlist key has access to, with their state, invitee contact details and agent. - Action **List events** Returns the client events your Zenlist key has access to, such as listing views, saved listings, tour requests, notes, saved searches and new sessions. - Action **List searches** Returns the saved searches this Zenlist API key has access to, with each search's id and creation time. ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **Zenlist** Zenlist is an agent and client collaboration tool to find a home using the most powerful search available...](https://apiant.ai/connections/zenlist) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into Zenlist - [ **HubSpot to Zenlist** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zenlist) - [ **Salesforce to Zenlist** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zenlist) - [ **Slack to Zenlist** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zenlist) - [ **Google Sheets to Zenlist** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zenlist) - [ **Gmail to Zenlist** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zenlist) - [ **Google Calendar to Zenlist** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zenlist) Questions ## Intercom and Zenlist, answered ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zenlist when something happens in Intercom? Any of Zenlist's 13 actions, including Create a Client Invitation, Get agent, Get chat message and Get client. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zenlist to Intercom? Yes. When something happens in Zenlist, your agent can act in Intercom too. This page covers both directions: Zenlist's triggers and Intercom's actions are listed here as well. ### ### Do I have to build a connector for Intercom or Zenlist? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and Zenlist without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.