--- title: "Connect Intercom and Wufoo - APIANT.ai" description: "When \"New ticket\" fires in Intercom, your agent runs \"Count Form Comments\" in Wufoo, or \"New Form\" in Wufoo to \"Find contact by email\" in Intercom." canonical: "https://apiant.ai/connect/intercom-to-wufoo" --- # Connect Intercom and Wufoo When **New ticket** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **Count Form Comments** in [Wufoo](https://apiant.ai/connections/wufoo), or **New Form** in Wufoo to **Find contact by email** in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **24** actions Wufoo **2** triggers Wufoo **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and Wufoo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Wufoo collects the answers and Intercom holds the conversation, so joining them puts form submissions next to the person who sent them. A demo request, bug report or survey answer can land as an Intercom contact, note, message or ticket, and Intercom events like new tickets can be written back to a Wufoo form for your records. Example flows ## What Intercom and Wufoo can do together ### From Intercom to Wufoo - When **New ticket** in Intercom then **Count Form Comments** in Wufoo - When **New company** in Intercom then **Submit Form Entry** in Wufoo ### From Wufoo to Intercom - When **New Form** in Wufoo then **Find contact by email** in Intercom - When **New Form Entry** in Wufoo then **Add note to contact** in Intercom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and Wufoo ## Triggers and actions 6 triggers ยท 36 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Trigger **New Form** Polling trigger: fires when a new form is created on the account. - Trigger **New Form Entry** Polling trigger: fires when a new entry is submitted to the specified form. - Action **Count Form Comments** Return the number of comments on a form's entries. - Action **Count Form Entries** Return the number of entries submitted to a form. - Action **Get Form** Return a single form by its hash identifier. - Action **Get Form Fields** Return the field definitions for a form. - Action **Get Report** Return a single report by its hash identifier. - Action **Get Report Widgets** Return the widgets (charts/graphs) of a report. - Action **List Form Entries** Return entries submitted to a form. - Action **List Forms** Return all forms on the Wufoo account. - Action **List Report Entries** Return entries included in a report. - Action **List Reports** Return all reports on the Wufoo account. - Action **List Users** Return the users on the Wufoo account. - Action **Submit Form Entry** Submit a new entry to a form. Field values are passed as a map keyed by field id (e.g. Field1). ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **Wufoo** Wufoo is an easy way to build and manage online HTML forms and collect entries.](https://apiant.ai/connections/wufoo) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting โ€” manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into Wufoo - [ **HubSpot to Wufoo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-wufoo) - [ **Salesforce to Wufoo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-wufoo) - [ **Mailchimp to Wufoo** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-wufoo) - [ **Shopify to Wufoo** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-wufoo) - [ **QuickBooks Online to Wufoo** QuickBooks Online accounting โ€” manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-wufoo) - [ **JIRA to Wufoo** Atlassian JIRA Cloud โ€” issue tracking and project management.](https://apiant.ai/connect/jira-to-wufoo) Questions ## Intercom and Wufoo, answered ### ### Can a Wufoo entry be matched to an existing Intercom contact instead of making a duplicate? Yes. On a new Wufoo form entry the agent can run Find contact by email in Intercom first, then add a note or start a conversation when a match comes back, and create the contact only when there is none. ### ### Can Intercom activity be written back into Wufoo? Yes, using Submit Form Entry, which takes values keyed by field id. A new Intercom ticket or conversation can fill a Wufoo form such as an escalation log, and Get Form Fields can be used to confirm which field ids to fill. ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New ticket, New company, New conversation and New or updated contact. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Wufoo when something happens in Intercom? Any of Wufoo's 12 actions, including Submit Form Entry, Count Form Comments, Count Form Entries and Get Form. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Wufoo to Intercom? Yes. When something happens in Wufoo, your agent can act in Intercom too. This page covers both directions: Wufoo's triggers and Intercom's actions are listed here as well. ### ### Do I have to build a connector for Intercom or Wufoo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and Wufoo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.