--- title: "Connect Intercom and WordPress - APIANT.ai" description: "When \"New company\" fires in Intercom, your agent runs \"Add comment\" in WordPress, or \"New Comment\" in WordPress to \"Add note to contact\" in Intercom." canonical: "https://apiant.ai/connect/intercom-to-wordpress" --- # Connect Intercom and WordPress When **New company** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **Add comment** in [WordPress](https://apiant.ai/connections/wordpress), or **New Comment** in WordPress to **Add note to contact** in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **24** actions WordPress **7** triggers WordPress **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and WordPress to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Intercom and WordPress can do together ### From Intercom to WordPress - When **New company** in Intercom then **Add comment** in WordPress - When **New conversation** in Intercom then **Add page** in WordPress ### From WordPress to Intercom - When **New Comment** in WordPress then **Add note to contact** in Intercom - When **New Media** in WordPress then **Add tag to contact** in Intercom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and WordPress ## Triggers and actions 11 triggers · 40 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Trigger **New Comment** Triggers when a new comment is posted on your WordPress site. - Trigger **New Media** Triggers when a new media item (image, video, audio or document) is uploaded to the WordPress media library. - Trigger **New page** Triggers when a new page is created on the WordPress site. - Trigger **New Post** Triggers when a new post is published on your WordPress site. - Trigger **New User** Triggers when a new user registers on your WordPress site. - Trigger **Updated Post** Triggers when a post is created or updated, newest changes first. - Trigger **Updated User** Triggers when a WordPress user is added or their profile is changed (name, email, roles, bio and other details). - Action **Add category** Creates a new post category on your WordPress site and returns the created category. - Action **Add comment** Adds a new comment to a WordPress post or page. - Action **Add page** Creates a new page on your WordPress site with the title, content, status and other details you provide. - Action **Add tag** Creates a new tag on your WordPress site. - Action **Create Post** Creates a new post on your WordPress site with the title, content, status, categories and tags you provide. - Action **Create User** Creates a new user account on your WordPress site with the login name, email and password you provide. - Action **Delete post** Deletes a post, moving it to the trash or removing it permanently. - Action **Delete user** Permanently deletes a WordPress user and reassigns their posts and links to another user. - Action **Find comments by criteria** Finds comments on the WordPress site matching search text, post, author, status, date range and other criteria. - Action **Find pages by criteria** Returns the pages on your WordPress site that match the search text, slug, author, status, dates and other criteria you supply. - Action **Find Post** Finds posts on your WordPress site matching a search text, slug, author, category, tag, status or date range. - Action **Find User** Finds WordPress users matching a search text, slug, role or other criteria and returns the matching users. - Action **Update page** Updates an existing page on your WordPress site. Only the fields you fill in are changed. - Action **Update Post** Updates an existing WordPress post's title, content, status, categories, tags and other details. Only the fields you fill in are changed. - Action **Update User** Updates an existing WordPress user's profile, such as their name, email, roles or password. Fields left blank are not changed. - Action **Upload Media** Uploads a file from a URL to the WordPress media library and returns the new media item. ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **WordPress** WordPress is web software you can use to create a beautiful website or blog.](https://apiant.ai/connections/wordpress) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into WordPress - [ **HubSpot to WordPress** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-wordpress) - [ **Salesforce to WordPress** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-wordpress) - [ **Slack to WordPress** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-wordpress) - [ **Google Sheets to WordPress** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-wordpress) - [ **Gmail to WordPress** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-wordpress) - [ **Google Calendar to WordPress** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-wordpress) Questions ## Intercom and WordPress, answered ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in WordPress when something happens in Intercom? Any of WordPress's 16 actions, including Create Post, Create User, Update page and Update Post. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from WordPress to Intercom? Yes. When something happens in WordPress, your agent can act in Intercom too. This page covers both directions: WordPress's triggers and Intercom's actions are listed here as well. ### ### Do I have to build a connector for Intercom or WordPress? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and WordPress without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.