--- title: "Connect Intercom and Vimeo - APIANT.ai" description: "When \"New company\" fires in Intercom, your agent runs \"List Video Comments\" in Vimeo." canonical: "https://apiant.ai/connect/intercom-to-vimeo" --- # Connect Intercom and Vimeo When **New company** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **List Video Comments** in [Vimeo](https://apiant.ai/connections/vimeo), or **New Liked Video By You** in Vimeo to **Add note to contact** in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **24** actions Vimeo **3** triggers Vimeo **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and Vimeo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) If you record product walkthroughs in Vimeo and answer customers in Intercom, this pairing puts each video where the support conversation already is. A new upload or liked video in Vimeo can create tickets, notes and messages against the right Intercom contact, and new Intercom companies or tickets can trigger folders, showcases and searches in Vimeo. Example flows ## What Intercom and Vimeo can do together ### From Intercom to Vimeo - When **New company** in Intercom then **List Video Comments** in Vimeo - When **New ticket** in Intercom then **Create Folder** in Vimeo ### From Vimeo to Intercom - When **New Liked Video By You** in Vimeo then **Add note to contact** in Intercom - When **New Video Uploaded By You** in Vimeo then **Add tag to contact** in Intercom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and Vimeo ## Triggers and actions 7 triggers · 31 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Trigger **New Liked Video By You** Triggers every time you like (heart) a video on Vimeo. - Trigger **New Video Uploaded By You** Triggers every time you upload a new video to Vimeo. - Trigger **New Watch Later Video By You** Triggers every time you add a new 'watch later' video on Vimeo. - Action **Create Folder** Create a new folder (project) in the authenticated user's account. - Action **Create Showcase** Create a new showcase (album). - Action **Get My Account** Retrieve the authenticated user's account profile. - Action **Like Video** Like (heart) a video as the authenticated user. - Action **List Showcases** List the authenticated user's showcases (albums). - Action **List Video Comments** List comments on a video. - Action **Search Videos** Search public videos across Vimeo by keyword. ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **Vimeo** Vimeo is a video hosting, sharing, and management platform.](https://apiant.ai/connections/vimeo) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into Vimeo - [ **Asana to Vimeo** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-vimeo) - [ **Klaviyo to Vimeo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/klaviyo-to-vimeo) - [ **Streak to Vimeo** Streak is a flexible CRM and process management system that lives inside your Gmail inbox.](https://apiant.ai/connect/streak-to-vimeo) - [ **Bitly to Vimeo** Bitly is a link-management platform for shortening, branding, and tracking URLs.](https://apiant.ai/connect/bitly-to-vimeo) - [ **Caspio to Vimeo** Caspio is a low-code database platform for building online database applications.](https://apiant.ai/connect/caspio-to-vimeo) - [ **HubSpot to Vimeo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-vimeo) Questions ## Intercom and Vimeo, answered ### ### Can a video I upload to Vimeo reach the right person in Intercom? Yes. The agent can find a contact by email in Intercom after a new Vimeo upload, then send that contact a message or start a conversation with the link, and it can hold off when no matching contact comes back. ### ### What happens on the Vimeo side when something changes in Intercom? A new company, contact, conversation or ticket in Intercom can create a folder or showcase in Vimeo, or run a keyword search across public Vimeo videos. The agent tests every scenario with your own records before it runs on its own. ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New company, New ticket, New conversation and New or updated contact. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Vimeo when something happens in Intercom? Any of Vimeo's 7 actions, including Create Folder, Create Showcase, Search Videos and Get My Account. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Vimeo to Intercom? Yes. When something happens in Vimeo, your agent can act in Intercom too. This page covers both directions: Vimeo's triggers and Intercom's actions are listed here as well. ### ### Do I have to build a connector for Intercom or Vimeo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and Vimeo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.