--- title: "Connect Intercom to TaxJar - APIANT.ai" description: "When \"New company\" fires in Intercom, your agent runs \"Create a Customer\" in TaxJar." canonical: "https://apiant.ai/connect/intercom-to-taxjar" --- # Connect Intercom to TaxJar When **New company** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **Create a Customer** in [TaxJar](https://apiant.ai/connections/taxjar). Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **24** actions TaxJar **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and TaxJar to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Intercom can start in TaxJar - When **New company** in Intercom then **Create a Customer** in TaxJar - When **New conversation** in Intercom then **Create an Order Transaction** in TaxJar Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and TaxJar ## Triggers and actions 4 triggers · 44 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Action **Calculate Sales Tax for an Order** Works out the sales tax due on an order from the ship-from and ship-to addresses, the order amount and its line items. - Action **Create a Customer** Creates a customer in TaxJar with their exemption type and the regions the exemption applies to. - Action **Create an Order Transaction** Records a completed order in TaxJar so it counts towards your sales tax reporting. - Action **Create a Refund Transaction** Records a refund against an existing order in TaxJar so your sales tax reporting stays accurate. - Action **Get Two-Letter ISO Code for Region** Looks up the two-letter code for a state, province or country by name, using TaxJar's own list of regions. - Action **List Categories** Returns TaxJar's product categories and the tax code to use for each one. - Action **List Customers** Returns the IDs of every customer in your TaxJar account. - Action **List Nexus Regions** Returns the states, provinces and countries where your TaxJar account has nexus and must collect tax. - Action **List Orders** Returns the IDs of the orders recorded in TaxJar, optionally limited to a date or date range. - Action **List Refunds** Returns the IDs of the refunds recorded in TaxJar, optionally limited to a date or date range. - Action **Rates for Location** Returns the sales tax rates that apply at a location, broken down by state, county and city. - Action **Show a Customer** Returns one customer from TaxJar, including their exemption type and exempt regions. - Action **Show Order** Returns one order recorded in TaxJar, including its addresses, totals and line items. - Action **Show Refund** Returns one refund recorded in TaxJar, including the order it applies to and the amounts refunded. - Action **Summarize Tax Rates for All Regions** Returns the minimum and average sales tax rate for every state, province and country TaxJar covers. - Action **Update a Customer** Updates a customer in TaxJar. Only the fields you supply are changed. - Action **Update an Order Transaction** Updates an order already recorded in TaxJar. Only the fields you supply are changed. - Action **Update a Refund Transaction** Updates a refund already recorded in TaxJar. Only the fields you supply are changed. - Action **Validate an Address** Checks a US address and returns TaxJar's corrected version of it, so tax is worked out on a clean address. - Action **Validate a VAT Number** Checks whether a VAT number is valid and returns the business name and address registered against it. ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **TaxJar** TaxJar’s award-winning solution makes it easy to automate sales tax management, reporting and filing.](https://apiant.ai/connections/taxjar) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into TaxJar - [ **HubSpot to TaxJar** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-taxjar) - [ **Salesforce to TaxJar** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-taxjar) - [ **Slack to TaxJar** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-taxjar) - [ **Google Sheets to TaxJar** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-taxjar) - [ **Gmail to TaxJar** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-taxjar) - [ **Google Calendar to TaxJar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-taxjar) Questions ## Intercom and TaxJar, answered ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in TaxJar when something happens in Intercom? Any of TaxJar's 20 actions, including Create a Customer, Create an Order Transaction, Create a Refund Transaction and Update a Customer. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from TaxJar to Intercom? TaxJar has no triggers in the catalog today, so automations start in Intercom. If you need the other direction, ask: your agent reads TaxJar's API documentation and adds it. ### ### Do I have to build a connector for Intercom or TaxJar? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and TaxJar without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.