--- title: "Connect Intercom and RepairShopr - APIANT.ai" description: "When \"New company\" fires in Intercom, your agent runs \"Add contact\" in RepairShopr, or \"New Customer\" in RepairShopr to \"Add note to contact\" in Intercom." canonical: "https://apiant.ai/connect/intercom-to-repairshopr" --- # Connect Intercom and RepairShopr When **New company** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **Add contact** in [RepairShopr](https://apiant.ai/connections/repairshopr), or **New Customer** in RepairShopr to **Add note to contact** in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **24** actions RepairShopr **3** triggers RepairShopr **25** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and RepairShopr to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Intercom and RepairShopr can do together ### From Intercom to RepairShopr - When **New company** in Intercom then **Add contact** in RepairShopr - When **New conversation** in Intercom then **Add invoice** in RepairShopr ### From RepairShopr to Intercom - When **New Customer** in RepairShopr then **Add note to contact** in Intercom - When **New Invoice** in RepairShopr then **Add tag to contact** in Intercom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and RepairShopr ## Triggers and actions 7 triggers · 49 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Trigger **New Customer** Triggers when a new customer is created in RepairShopr. - Trigger **New Invoice** Triggers when a new invoice is created in RepairShopr. - Trigger **Ticket Resolved** Triggers when a ticket is marked Resolved in RepairShopr. - Action **Add appointment** Creates an appointment in RepairShopr, optionally linked to a customer, ticket and assigned users. - Action **Add contact** Creates a contact under an existing RepairShopr customer, with name, address, email, phone and notes. - Action **Add estimate** Creates an estimate for a customer in RepairShopr, optionally with line items. - Action **Add invoice** Creates an invoice for a customer in RepairShopr, optionally with line items. - Action **Add payment** Records a payment against a RepairShopr customer's invoice or invoices. - Action **Add product** Creates a product in your RepairShopr inventory with its name, description, pricing and stock settings. - Action **Add ticket comment** Adds a comment to a RepairShopr ticket, optionally hidden from the customer or sent by SMS. - Action **Create Customer** Creates a new customer in RepairShopr with their name, business, contact details, address and notification preferences. - Action **Create Lead** Creates a new lead in RepairShopr with the contact details and ticket information you provide. - Action **Delete customer** Deletes a customer from your RepairShopr account. - Action **Find Customer** Searches RepairShopr customers by text, email, name, business name or ID and returns the matching customers. - Action **Find Ticket** Finds tickets matching a search query, ticket number, customer, status or other criteria. - Action **Get customer** Returns a single RepairShopr customer by its ID, including contact details, address, custom properties and contacts. - Action **Get invoice** Returns one invoice, with its line items, payments and customer, by its ID or invoice number. - Action **Get payment** Returns a single payment by its ID, including amount, method, applied invoices and the paying customer. - Action **Get ticket** Returns a single RepairShopr ticket by its ID, including its customer, comments, line items and custom ticket fields. - Action **List contacts** Returns the contacts in your RepairShopr account, optionally only those belonging to one customer. - Action **List invoices** Returns a list of invoices, optionally filtered by paid status, ticket, or last update date. - Action **List products** Returns the products in your RepairShopr inventory, optionally filtered by SKU, name, UPC code, category or a search query. - Action **Log Call** Logs a phone call in RepairShopr's caller ID feed for a phone number and returns the matching customer's name and open ticket status. - Action **Update contact** Updates an existing contact on a RepairShopr customer, such as their name, address, email or phone numbers. - Action **Update customer** Updates an existing customer's details in RepairShopr. Only the fields you fill in are changed. - Action **Update invoice** Updates an existing invoice's details, such as its customer, dates, PO number or note. - Action **Update lead** Updates an existing lead in RepairShopr. Only the fields you fill in are changed. - Action **Update Ticket** Updates an existing ticket's details such as subject, status, due date, assigned technician and custom properties, and optionally adds comments. ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **RepairShopr** RepairShopr is a platform to manage a service or repair business with job tracking (ticketing) and an...](https://apiant.ai/connections/repairshopr) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into RepairShopr - [ **HubSpot to RepairShopr** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-repairshopr) - [ **Google Sheets to RepairShopr** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-repairshopr) - [ **Gmail to RepairShopr** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-repairshopr) - [ **Google Calendar to RepairShopr** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-repairshopr) - [ **Google Drive to RepairShopr** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-repairshopr) - [ **Mailchimp to RepairShopr** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-repairshopr) Questions ## Intercom and RepairShopr, answered ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in RepairShopr when something happens in Intercom? Any of RepairShopr's 25 actions, including Create Customer, Create Lead, Log Call and Update contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from RepairShopr to Intercom? Yes. When something happens in RepairShopr, your agent can act in Intercom too. This page covers both directions: RepairShopr's triggers and Intercom's actions are listed here as well. ### ### Do I have to build a connector for Intercom or RepairShopr? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and RepairShopr without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.