--- title: "Connect Intercom and Manus - APIANT.ai" description: "When \"New company\" fires in Intercom, your agent runs \"Create Task\" in Manus, or \"New Task Created\" in Manus to \"Add note to contact\" in Intercom." canonical: "https://apiant.ai/connect/intercom-to-manus" --- # Connect Intercom and Manus When **New company** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **Create Task** in [Manus](https://apiant.ai/connections/manus), or **New Task Created** in Manus to **Add note to contact** in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **24** actions Manus **2** triggers Manus **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and Manus to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Intercom and Manus can do together ### From Intercom to Manus - When **New company** in Intercom then **Create Task** in Manus - When **New conversation** in Intercom then **Update Task** in Manus ### From Manus to Intercom - When **New Task Created** in Manus then **Add note to contact** in Intercom - When **Stopped Task** in Manus then **Add tag to contact** in Intercom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and Manus ## Triggers and actions 6 triggers · 40 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Trigger **New Task Created** Fires when a new Manus task is created (Manus task_created webhook event). - Trigger **Stopped Task** Triggers when a task reaches a stopping point, either because it completed successfully or needs user input to proceed. - Action **Add File** Uploads a file to Manus so it can be attached to a task. Returns the new file's id to use as an attachment when creating or continuing a task. - Action **Add Project** Creates a new project to group related tasks and apply shared instructions. - Action **Continue Task (Add a New Prompt)** Sends a follow-up prompt to an existing Manus task so the agent continues working on it, including answering a question the agent asked. - Action **Create Task** Creates a new task and returns a direct link to it. - Action **Delete File** Deletes an uploaded file from Manus before its automatic 48-hour expiry. - Action **Delete Task** Permanently delete a task by its ID. This action cannot be undone. - Action **Get Available Credits** Returns the Manus credit balance, subscription period and refresh information for the connected account (the team's shared pool for a team sub-account). - Action **Get current user** Returns the Manus user ID of the account this connection is authenticated as. - Action **Get File** Retrieves a file's upload status, size, expiration, and (if available) a temporary download URL. - Action **Get Task** Retrieves a Manus task's status and metadata. - Action **Get Tasks** Lists tasks in your Manus account, optionally filtered by type, agent, project or the credential that created them. - Action **List Credit Usage** Lists the account's credit change history (consumption, refunds and grants) per task, newest first. - Action **List Projects** Lists all projects in the Manus account. - Action **List Skills** Lists the skills available in your Manus account, optionally including a project's own skills. - Action **Stop Task** Stops a running Manus task. The task's status changes to stopped; it can be resumed later by sending it a new message. - Action **Update Task** Updates a Manus task's title, sharing visibility, or whether it appears in the task list. ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **Manus** Manus is a general AI agent that turns your thoughts into actions.](https://apiant.ai/connections/manus) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into Manus - [ **Etsy to Manus** Etsy is a store that makes it easy to buy and sell handmade, vintage or uniquely manufactured goods online!](https://apiant.ai/connect/etsy-to-manus) - [ **HubSpot to Manus** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-manus) - [ **Google Sheets to Manus** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-manus) - [ **Gmail to Manus** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-manus) - [ **Google Calendar to Manus** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-manus) - [ **Google Drive to Manus** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-manus) Questions ## Intercom and Manus, answered ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Manus when something happens in Intercom? Any of Manus's 16 actions, including Create Task, Update Task, Add File and Add Project. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Manus to Intercom? Yes. When something happens in Manus, your agent can act in Intercom too. This page covers both directions: Manus's triggers and Intercom's actions are listed here as well. ### ### Do I have to build a connector for Intercom or Manus? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and Manus without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.