--- title: "Connect Intercom and LearningSuite - APIANT.ai" description: "When \"New company\" fires in Intercom, your agent runs \"Add Community Badges to User\" in LearningSuite." canonical: "https://apiant.ai/connect/intercom-to-learningsuite" --- # Connect Intercom and LearningSuite When **New company** fires in [Intercom](https://apiant.ai/connections/intercom), your agent runs **Add Community Badges to User** in [LearningSuite](https://apiant.ai/connections/learningsuite), or **Bundle Created** in LearningSuite to **Add note to contact** in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running. Intercom **4** triggers Intercom **30** actions LearningSuite **8** triggers LearningSuite **41** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Intercom and LearningSuite to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Intercom and LearningSuite can do together ### From Intercom to LearningSuite - When **New company** in Intercom then **Add Community Badges to User** in LearningSuite - When **New conversation** in Intercom then **Update User Data** in LearningSuite ### From LearningSuite to Intercom - When **Bundle Created** in LearningSuite then **Add note to contact** in Intercom - When **Custom Popup Created** in LearningSuite then **Add tag to contact** in Intercom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Intercom and LearningSuite ## Triggers and actions 12 triggers · 71 actions - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add company** Create (or upsert) a company in Intercom. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Add ticket** Create a support ticket. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create contact** Creates a new contact (role user or lead) in Intercom. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. - Action **Update company** Update an existing company. - Action **Update contact** Updates an existing contact specified by ID. - Action **Update ticket** Update an existing ticket. - Trigger **Bundle Created** Triggers when a new bundle is created. - Trigger **Custom Popup Created** Triggers when a new custom popup is added. - Trigger **Group Created** Triggers when a new group is created in your LearningSuite academy. - Trigger **New Community Area** Triggers when a new community area is created. - Trigger **New Community Badge** Triggers when a new community badge is created. - Trigger **New Community Forum** Triggers when a new community forum is created. - Trigger **Team Member Created** Triggers when a new team member (admin-zone user) is added. - Trigger **User Not Logged in for More Than X Days** Triggers once for each member who has not logged in for at least the given number of days. - Action **Activate/Deactivate Member** Activates or deactivates a member's LearningSuite account. - Action **Add Community Badges to User** Assigns community badges to a user. - Action **Append Custom Field Files** Appends a file, fetched from a public URL, to a user's file custom field. - Action **Change Module Access for Member** Overrides how a specific module of a course is unlocked for one member. - Action **Delete Group** Deletes a group. - Action **Delete Member** Permanently deletes a member. - Action **Delete Popup Trigger** Removes a pending popup for a member so it is no longer shown. - Action **Find Group** Finds groups by name. - Action **Find Member by Email** Finds a member by email address. - Action **Find Member by ID** Finds a member by ID. - Action **Find Team Member by Email** Finds a team member (admin-zone user) by email. - Action **Find Team Member by ID** Finds a team member (admin-zone user) by ID. - Action **Get Bundles of Member** Returns the bundles a member has, with access details. - Action **Get Community Areas** Returns community areas. - Action **Get Community Forums** Returns community forums, optionally only those in one area. - Action **Get Community Posts** Returns published community posts, optionally filtered by area or forum. - Action **Get Course Information of Member** Returns whether a member has access to a course and their progress and learning time in it. - Action **Get Course Progress of Member** Returns a member's overall progress in a course, in percent. - Action **Get Courses From Member** Returns the courses a member is enrolled in, with access and progress. - Action **Get Custom Field Store for User** Returns a user's whole custom field store: all values, metadata and profiles. - Action **Get Custom Field Values for an User** Returns all custom field values of a user, for one profile. - Action **Get Lesson Progress of Member** Returns a member's progress in one lesson of a course, in percent. - Action **Get Members** Returns members, optionally filtered by creation date or days since last login. - Action **Get Members of Course** Returns the members of a course with their access, and optionally their progress. - Action **Get Module Progress of Member** Returns a member's progress in one module of a course, in percent. - Action **Get Modules of Course** Returns the modules of a course with their default content drip. - Action **Get Modules of Course for Member** Returns the modules of a course with what one member can see and when. - Action **Get Published Courses** Returns every published course in your LearningSuite academy, with its name, description and publish date. - Action **Get Team Members** Returns team members (users with admin-zone access). - Action **Give Hub Access** Gives members, groups or bundles access to a hub. - Action **Remove Community Badges From User** Removes community badges from a user. - Action **Remove Courses From Member** Removes a member's access to courses. - Action **Remove Hub Access** Removes members, groups or bundles from a hub. - Action **Remove Member From Bundles** Removes a member's access to bundles. - Action **Remove Members From Groups** Removes members from groups. - Action **Require User by ID** Returns a member by ID and fails the step when no such member exists. - Action **Send Login Information** Emails a user their login link. - Action **Send Push Notifications** Sends a push notification to users and group members logged into your custom LearningSuite mobile app. - Action **Trigger Popup** Shows a custom popup to a member. - Action **Update Lesson** Renames a lesson or changes its visibility. - Action **Update User Data** Updates a member's profile fields. ## Each app on its own - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) - [ **LearningSuite** Learningsuite is an E-Learning Plattform](https://apiant.ai/connections/learningsuite) Reviews ## What our customers say ## More from Intercom - [ **Intercom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/intercom-to-hubspot) - [ **Intercom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/intercom-to-salesforce) - [ **Intercom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/intercom-to-slack) - [ **Intercom to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/intercom-to-stripe) - [ **Intercom to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/intercom-to-quickbooks-online) - [ **Intercom to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/intercom-to-pipedrive) ## More into LearningSuite - [ **HubSpot to LearningSuite** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-learningsuite) - [ **Google Sheets to LearningSuite** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-learningsuite) - [ **Gmail to LearningSuite** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-learningsuite) - [ **Google Calendar to LearningSuite** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-learningsuite) - [ **Google Drive to LearningSuite** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-learningsuite) - [ **ActiveCampaign to LearningSuite** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-learningsuite) Questions ## Intercom and LearningSuite, answered ### ### What can start an automation from Intercom? Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LearningSuite when something happens in Intercom? Any of LearningSuite's 41 actions, including Send Login Information, Send Push Notifications, Update Lesson and Update User Data. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LearningSuite to Intercom? Yes. When something happens in LearningSuite, your agent can act in Intercom too. This page covers both directions: LearningSuite's triggers and Intercom's actions are listed here as well. ### ### Do I have to build a connector for Intercom or LearningSuite? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Intercom and LearningSuite without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.