Integration
Connect Intercom to Buttondown
When something happens in Intercom, your agent does the next thing in Buttondown. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Intercom and Buttondown to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 12 triggers · 59 actions
Trigger
New companyFires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New leadInstant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversationInstant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversationInstant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a userInstant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticketFires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add companyCreate (or upsert) a company in Intercom. POST /companies.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Add ticketCreate a support ticket. POST /tickets.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create contactCreates a new contact (role user or lead) in Intercom.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID. DELETE /companies/{company_id}.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria. POST /tickets/search.
Action
Get companyRetrieve a company by ID. GET /companies/{company_id}.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companiesList all companies. GET /companies.
Action
List segmentsList all segments. GET /segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact. POST /events.
Action
Update companyUpdate an existing company. PUT /companies/{company_id}.
Action
Update contactUpdates an existing contact specified by ID.
Action
Update ticketUpdate an existing ticket. PUT /tickets/{ticket_id}.
Trigger
New DraftTriggers when a new draft is created.
Trigger
New Scheduled EmailTriggers when a new email is scheduled.
Trigger
NewslettersTriggers when a new newsletter is created.
Trigger
New TagTriggers when a new tag is created.
Action
Add SegmentCreate a new subscriber segment.
Action
Add SurveyCreate a new survey.
Action
Create DraftCreates a draft.
Action
Create EmailCreates an email.
Action
Create SubscriberCreates a subscriber.
Action
Delete AutomationDelete an automation by id.
Action
Delete EmailDelete an email by id.
Action
Delete NewsletterDelete a newsletter by id.
Action
Delete SegmentDelete a subscriber segment by id.
Action
Delete SubscriberRemove a subscriber by id or email address.
Action
Delete SurveyDelete a survey by id.
Action
Delete TagDelete a tag by id.
Action
Find TagFinds a tag given its name.
Action
Get AutomationRetrieve a single automation by id.
Action
Get EmailRetrieve a single email by id.
Action
Get NewsletterRetrieve a single newsletter by id.
Action
Get SegmentRetrieve a single subscriber segment by id.
Action
Get SurveyRetrieve a single survey by id.
Action
Get TagRetrieve a single tag by id.
Action
List AutomationsList all automations configured on the account.
Action
List SegmentsList all subscriber segments.
Action
List SurveysList all surveys on the account.
Action
Publish EmailPublish a drafted email so it is sent and made public.
Action
Update AutomationUpdate an automation's configuration.
Action
Update EmailUpdate an existing email's content or metadata.
Action
Update NewsletterUpdate a newsletter's settings.
Action
Update SegmentUpdate a subscriber segment's definition.
Action
Update SurveyUpdate a survey's configuration.
Action
Update TagUpdate a tag's name or metadata.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
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