--- title: "Connect inMobile - SMS gateway to Support Board - APIANT.ai" description: "When \"New email event\" fires in inMobile - SMS gateway, your agent runs \"Send Message\" in Support Board." canonical: "https://apiant.ai/connect/inmobile-sms-gateway-to-support-board" --- # Connect inMobile - SMS gateway to Support Board When **New email event** fires in [inMobile - SMS gateway](https://apiant.ai/connections/inmobile-sms-gateway), your agent runs **Send Message** in [Support Board](https://apiant.ai/connections/support-board). Describe the whole flow and it is built, tested on every scenario and kept running. inMobile - SMS gateway **4** triggers inMobile - SMS gateway **15** actions Support Board **36** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want inMobile - SMS gateway and Support Board to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What inMobile - SMS gateway can start in Support Board - When **New email event** in inMobile - SMS gateway then **Send Message** in Support Board - When **New incoming RCS message** in inMobile - SMS gateway then **Update Message** in Support Board Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with inMobile - SMS gateway and Support Board ## Triggers and actions 4 triggers · 51 actions - Trigger **New email event** Triggers when a new email event occurs on a message you sent, such as delivered, opened, clicked, bounced or unsubscribed. - Trigger **New incoming RCS message** Triggers when a new RCS message is received by one of your inMobile RCS agents, including text, file, location and suggestion responses. - Trigger **New incoming SMS message** Triggers when a new SMS message is received on one of your inMobile numbers. - Trigger **New SMS status report** Triggers when a delivery status report arrives for a sent SMS message. inMobile hands out each report only once, so a report collected by this trigger can't be retrieved again through the API. - Action **Add list** Creates a new recipient list in your inMobile account and returns its id, name and creation time. - Action **Add Mobile Number to Blacklist** Adds a mobile number to the inMobile blacklist so it no longer receives messages, and returns the created blacklist entry. - Action **Add recipient** Creates a recipient with a phone number and optional contact details on an inMobile SMS list, and returns the new recipient. - Action **Cancel SMS message** Cancels scheduled SMS messages that have not been sent yet and returns a result for each message. - Action **Create or Update Contact** Creates a recipient on an inMobile list, or updates the existing recipient on that list with the same phone number. - Action **Delete Contact** Deletes a contact (recipient) from an inMobile list. - Action **Find recipient by number** Returns the recipient on an inMobile list that has the specified phone number, and reports whether one was found. - Action **List lists** Returns all recipient lists in the inMobile account, with each list's id, name and creation time. - Action **List recipients** Returns all recipients in an inMobile list, including their phone numbers and fields. - Action **Parse phone numbers** Checks a list of phone numbers and returns, for each one, whether it is valid along with its cleaned number, country code and local number. - Action **Remove Mobile Number From Blacklist** Removes a mobile number from your inMobile blacklist, so it can receive messages again. - Action **Send email** Sends an email with a subject and HTML body to up to 100 recipients through inMobile, optionally scheduled for later, and returns the message id and accepted recipients. - Action **Send RCS text message** Sends a text-only RCS message from one of your RCS agents to a mobile number, with optional suggested replies and actions. Returns the message id and the parsed recipient number. - Action **Send SMS Message** Sends one SMS text message to a mobile number, immediately or at a scheduled time, and returns the message ID and how many SMS parts it uses. - Action **Update recipient** Updates an existing recipient on an inMobile list. Only the details you fill in are changed; anything left blank keeps its current value. - Action **Add Conversation** Creates a new conversation. - Action **Add Note** Adds a new note to a conversation. - Action **Add User** Create a new user in Support Board. - Action **Delete Message** Deletes an existing message. - Action **Delete Note** Deletes a note from a conversation. - Action **Delete User** Deletes a user and all linked conversations and messages. - Action **Delete Users** Deletes multiple users and all linked conversations and messages. - Action **Direct Message** Sends a direct chat message. - Action **Get Agents in Conversation** Returns an array with all the agents with at least one message in the conversation. - Action **Get Conversation** Returns a conversation and the messages of the conversation. - Action **Get Conversations** Returns all the conversations. Each conversation includes the last message of the conversation. - Action **Get External Setting** Returns an external setting. External settings are saved on a dedicated database row. - Action **Get Last Agent in Conversation** Returns the last agent who answered a conversation. - Action **Get Last Message** Returns the last message in a conversation. - Action **Get Multi Setting** Returns a subsetting of another setting. - Action **Get New Conversations** Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation. - Action **Get New Messages** Returns the messages of a conversation created after the given date/ID. - Action **Get New User Conversations** Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation. - Action **Get Notes** Returns the internal notes of a conversation. - Action **Get Setting** Returns a setting saved in the Settings area. - Action **Get Settings** Returns an array with all the settings. - Action **Get User** Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist. - Action **Get User Conversations** Returns the conversations of a user. Each conversation includes the last message of the conversation. - Action **Google Translate** Translates multiple strings via Google Translate. - Action **Login** Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful. - Action **Push Notification** Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area. - Action **Search Conversations** Returns the conversations matching the search. - Action **Search User Conversations** Returns the conversations of the given user ID that matches the search terms. - Action **Send Message** Adds a new message to an existing conversation. - Action **Telegram Send Message** Sends a message to Telegram. - Action **Update Conversation Agent** Assigns or update the agent assigned to a conversation. - Action **Update Conversation Department** Updates the department of a conversation. - Action **Update Conversation Status** Updates the status code of a conversation. - Action **Update Message** Updates an existing message. - Action **Update User** Updates the details of an existing user. - Action **WhatsApp Send Message** Sends a message to a WhatsApp number. ## Each app on its own - [ **inMobile - SMS gateway** inMobile is a powerful SMS gateway. inMobile makes it easy for you to send personalized SMS messages, manage...](https://apiant.ai/connections/inmobile-sms-gateway) - [ **Support Board** Support Board is a communication and chat platform powered by artificial intelligence-driven chatbots.](https://apiant.ai/connections/support-board) Reviews ## What our customers say ## More from inMobile - SMS gateway - [ **inMobile - SMS gateway to Mailercloud** Mailercloud is a cloud-based email marketing platform that allows businesses to launch email marketing...](https://apiant.ai/connect/inmobile-sms-gateway-to-mailercloud) - [ **inMobile - SMS gateway to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/inmobile-sms-gateway-to-salesforce) - [ **inMobile - SMS gateway to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/inmobile-sms-gateway-to-slack) - [ **inMobile - SMS gateway to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/inmobile-sms-gateway-to-mailchimp) - [ **inMobile - SMS gateway to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/inmobile-sms-gateway-to-stripe) - [ **inMobile - SMS gateway to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/inmobile-sms-gateway-to-shopify) ## More into Support Board - [ **HubSpot to Support Board** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-support-board) - [ **Salesforce to Support Board** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-support-board) - [ **Slack to Support Board** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-support-board) - [ **Google Sheets to Support Board** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-support-board) - [ **Gmail to Support Board** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-support-board) - [ **Google Calendar to Support Board** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-support-board) Questions ## inMobile - SMS gateway and Support Board, answered ### ### What can start an automation from inMobile - SMS gateway? Any of inMobile - SMS gateway's 4 triggers in the catalog, including New email event, New incoming RCS message, New incoming SMS message and New SMS status report. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Support Board when something happens in inMobile - SMS gateway? Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Support Board to inMobile - SMS gateway? Support Board has no triggers in the catalog today, so automations start in inMobile - SMS gateway. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it. ### ### Do I have to build a connector for inMobile - SMS gateway or Support Board? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use inMobile - SMS gateway and Support Board without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.