--- title: "Connect inMobile - SMS gateway to LiveChat - APIANT.ai" description: "When \"New email event\" fires in inMobile - SMS gateway, your agent runs \"Create Customer\" in LiveChat." canonical: "https://apiant.ai/connect/inmobile-sms-gateway-to-livechat" --- # Connect inMobile - SMS gateway to LiveChat When **New email event** fires in [inMobile - SMS gateway](https://apiant.ai/connections/inmobile-sms-gateway), your agent runs **Create Customer** in [LiveChat](https://apiant.ai/connections/livechat). Describe the whole flow and it is built, tested on every scenario and kept running. inMobile - SMS gateway **4** triggers inMobile - SMS gateway **15** actions LiveChat **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want inMobile - SMS gateway and LiveChat to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. 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[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What inMobile - SMS gateway can start in LiveChat - When **New email event** in inMobile - SMS gateway then **Create Customer** in LiveChat - When **New incoming RCS message** in inMobile - SMS gateway then **Send Message** in LiveChat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with inMobile - SMS gateway and LiveChat ## Triggers and actions 4 triggers · 35 actions - Trigger **New email event** Triggers when a new email event occurs on a message you sent, such as delivered, opened, clicked, bounced or unsubscribed. - Trigger **New incoming RCS message** Triggers when a new RCS message is received by one of your inMobile RCS agents, including text, file, location and suggestion responses. - Trigger **New incoming SMS message** Triggers when a new SMS message is received on one of your inMobile numbers. - Trigger **New SMS status report** Triggers when a delivery status report arrives for a sent SMS message. inMobile hands out each report only once, so a report collected by this trigger can't be retrieved again through the API. - Action **Add list** Creates a new recipient list in your inMobile account and returns its id, name and creation time. - Action **Add Mobile Number to Blacklist** Adds a mobile number to the inMobile blacklist so it no longer receives messages, and returns the created blacklist entry. - Action **Add recipient** Creates a recipient with a phone number and optional contact details on an inMobile SMS list, and returns the new recipient. - Action **Cancel SMS message** Cancels scheduled SMS messages that have not been sent yet and returns a result for each message. - Action **Create or Update Contact** Creates a recipient on an inMobile list, or updates the existing recipient on that list with the same phone number. - Action **Delete Contact** Deletes a contact (recipient) from an inMobile list. - Action **Find recipient by number** Returns the recipient on an inMobile list that has the specified phone number, and reports whether one was found. - Action **List lists** Returns all recipient lists in the inMobile account, with each list's id, name and creation time. - Action **List recipients** Returns all recipients in an inMobile list, including their phone numbers and fields. - Action **Parse phone numbers** Checks a list of phone numbers and returns, for each one, whether it is valid along with its cleaned number, country code and local number. - Action **Remove Mobile Number From Blacklist** Removes a mobile number from your inMobile blacklist, so it can receive messages again. - Action **Send email** Sends an email with a subject and HTML body to up to 100 recipients through inMobile, optionally scheduled for later, and returns the message id and accepted recipients. - Action **Send RCS text message** Sends a text-only RCS message from one of your RCS agents to a mobile number, with optional suggested replies and actions. Returns the message id and the parsed recipient number. - Action **Send SMS Message** Sends one SMS text message to a mobile number, immediately or at a scheduled time, and returns the message ID and how many SMS parts it uses. - Action **Update recipient** Updates an existing recipient on an inMobile list. Only the details you fill in are changed; anything left blank keeps its current value. - Action **Create Agent** Create a new agent (Configuration API). - Action **Create Customer** Create a customer record (Agent Chat API). - Action **Create Group** Create a new group/department (Configuration API). - Action **Deactivate Chat** Deactivate (close) an active chat (Agent Chat API). - Action **Delete Agent** Delete an agent by login/email (Configuration API). - Action **Delete Group** Delete a group/department by id (Configuration API). - Action **Get Agent** Get a single agent by login/email (Configuration API). - Action **Get Chat** Get a chat with its threads (Agent Chat API). - Action **Get Customer** Returns a customer by id: name, email, state and visit statistics. - Action **List Agents** List all agents on the LiveChat account (Configuration API). - Action **List Archives** List archived (finished) chats (Agent Chat API). - Action **List Chats** List chats (active and inactive) accessible to the requester (Agent Chat API). - Action **List Groups** List all groups (departments) on the account (Configuration API). - Action **Send Message** Send a text message into a chat (Agent Chat API send_event). - Action **Start Chat** Start a new chat (Agent Chat API). - Action **Tag Chat Thread** Add a tag to a chat thread (Agent Chat API). - Action **Transfer Chat** Transfer a chat to an agent or group (Agent Chat API). - Action **Update Agent** Update an existing agent (Configuration API). - Action **Update Customer** Update a customer record (Agent Chat API). - Action **Update Group** Update a group/department (Configuration API). ## Each app on its own - [ **inMobile - SMS gateway** inMobile is a powerful SMS gateway. inMobile makes it easy for you to send personalized SMS messages, manage...](https://apiant.ai/connections/inmobile-sms-gateway) - [ **LiveChat** LiveChat is a web-based live chat and help desk platform that lets you chat with website visitors, manage...](https://apiant.ai/connections/livechat) Reviews ## What our customers say ## More from inMobile - SMS gateway - [ **inMobile - SMS gateway to Mailercloud** Mailercloud is a cloud-based email marketing platform that allows businesses to launch email marketing...](https://apiant.ai/connect/inmobile-sms-gateway-to-mailercloud) - [ **inMobile - SMS gateway to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/inmobile-sms-gateway-to-salesforce) - [ **inMobile - SMS gateway to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/inmobile-sms-gateway-to-slack) - [ **inMobile - SMS gateway to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/inmobile-sms-gateway-to-mailchimp) - [ **inMobile - SMS gateway to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/inmobile-sms-gateway-to-stripe) - [ **inMobile - SMS gateway to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/inmobile-sms-gateway-to-shopify) ## More into LiveChat - [ **SendGrid to LiveChat** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/sendgrid-to-livechat) - [ **Bitly to LiveChat** Bitly is a link-management platform for shortening, branding, and tracking URLs.](https://apiant.ai/connect/bitly-to-livechat) - [ **Pinata to LiveChat** Pinata is the simplest way to upload and manage files on IPFS.](https://apiant.ai/connect/pinata-to-livechat) - [ **Smartsheet to LiveChat** Smartsheet is a work execution platform for managing sheets, rows, and columns.](https://apiant.ai/connect/smartsheet-to-livechat) - [ **HubSpot to LiveChat** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-livechat) - [ **Salesforce to LiveChat** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-livechat) Questions ## inMobile - SMS gateway and LiveChat, answered ### ### What can start an automation from inMobile - SMS gateway? Any of inMobile - SMS gateway's 4 triggers in the catalog, including New email event, New incoming RCS message, New incoming SMS message and New SMS status report. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveChat when something happens in inMobile - SMS gateway? Any of LiveChat's 20 actions, including Create Agent, Create Customer, Create Group and Send Message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveChat to inMobile - SMS gateway? LiveChat has no triggers in the catalog today, so automations start in inMobile - SMS gateway. If you need the other direction, ask: your agent reads LiveChat's API documentation and adds it. ### ### Do I have to build a connector for inMobile - SMS gateway or LiveChat? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use inMobile - SMS gateway and LiveChat without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.