--- title: "Connect inMobile - SMS gateway and Intercom - APIANT.ai" description: "When \"New email event\" fires in inMobile - SMS gateway, your agent runs \"Add note to contact\" in Intercom." canonical: "https://apiant.ai/connect/inmobile-sms-gateway-to-intercom" --- # Connect inMobile - SMS gateway and Intercom When **New email event** fires in [inMobile - SMS gateway](https://apiant.ai/connections/inmobile-sms-gateway), your agent runs **Add note to contact** in [Intercom](https://apiant.ai/connections/intercom), or **New company** in Intercom to **Create or Update Contact** in inMobile - SMS gateway. Describe the whole flow and it is built, tested on every scenario and kept running. inMobile - SMS gateway **4** triggers inMobile - SMS gateway **15** actions Intercom **4** triggers Intercom **24** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want inMobile - SMS gateway and Intercom to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What inMobile - SMS gateway and Intercom can do together ### From inMobile - SMS gateway to Intercom - When **New email event** in inMobile - SMS gateway then **Add note to contact** in Intercom - When **New incoming RCS message** in inMobile - SMS gateway then **Create message** in Intercom ### From Intercom to inMobile - SMS gateway - When **New company** in Intercom then **Create or Update Contact** in inMobile - SMS gateway - When **New conversation** in Intercom then **Send email** in inMobile - SMS gateway Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with inMobile - SMS gateway and Intercom ## Triggers and actions 8 triggers · 39 actions - Trigger **New email event** Triggers when a new email event occurs on a message you sent, such as delivered, opened, clicked, bounced or unsubscribed. - Trigger **New incoming RCS message** Triggers when a new RCS message is received by one of your inMobile RCS agents, including text, file, location and suggestion responses. - Trigger **New incoming SMS message** Triggers when a new SMS message is received on one of your inMobile numbers. - Trigger **New SMS status report** Triggers when a delivery status report arrives for a sent SMS message. inMobile hands out each report only once, so a report collected by this trigger can't be retrieved again through the API. - Action **Add list** Creates a new recipient list in your inMobile account and returns its id, name and creation time. - Action **Add Mobile Number to Blacklist** Adds a mobile number to the inMobile blacklist so it no longer receives messages, and returns the created blacklist entry. - Action **Add recipient** Creates a recipient with a phone number and optional contact details on an inMobile SMS list, and returns the new recipient. - Action **Cancel SMS message** Cancels scheduled SMS messages that have not been sent yet and returns a result for each message. - Action **Create or Update Contact** Creates a recipient on an inMobile list, or updates the existing recipient on that list with the same phone number. - Action **Delete Contact** Deletes a contact (recipient) from an inMobile list. - Action **Find recipient by number** Returns the recipient on an inMobile list that has the specified phone number, and reports whether one was found. - Action **List lists** Returns all recipient lists in the inMobile account, with each list's id, name and creation time. - Action **List recipients** Returns all recipients in an inMobile list, including their phone numbers and fields. - Action **Parse phone numbers** Checks a list of phone numbers and returns, for each one, whether it is valid along with its cleaned number, country code and local number. - Action **Remove Mobile Number From Blacklist** Removes a mobile number from your inMobile blacklist, so it can receive messages again. - Action **Send email** Sends an email with a subject and HTML body to up to 100 recipients through inMobile, optionally scheduled for later, and returns the message id and accepted recipients. - Action **Send RCS text message** Sends a text-only RCS message from one of your RCS agents to a mobile number, with optional suggested replies and actions. Returns the message id and the parsed recipient number. - Action **Send SMS Message** Sends one SMS text message to a mobile number, immediately or at a scheduled time, and returns the message ID and how many SMS parts it uses. - Action **Update recipient** Updates an existing recipient on an inMobile list. Only the details you fill in are changed; anything left blank keeps its current value. - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. ## Each app on its own - [ **inMobile - SMS gateway** inMobile is a powerful SMS gateway. inMobile makes it easy for you to send personalized SMS messages, manage...](https://apiant.ai/connections/inmobile-sms-gateway) - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) Reviews ## What our customers say ## More from inMobile - SMS gateway - [ **inMobile - SMS gateway to Mailercloud** Mailercloud is a cloud-based email marketing platform that allows businesses to launch email marketing...](https://apiant.ai/connect/inmobile-sms-gateway-to-mailercloud) - [ **inMobile - SMS gateway to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/inmobile-sms-gateway-to-salesforce) - [ **inMobile - SMS gateway to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/inmobile-sms-gateway-to-slack) - [ **inMobile - SMS gateway to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/inmobile-sms-gateway-to-mailchimp) - [ **inMobile - SMS gateway to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/inmobile-sms-gateway-to-stripe) - [ **inMobile - SMS gateway to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/inmobile-sms-gateway-to-shopify) ## More into Intercom - [ **Google Sheets to Intercom** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-intercom) - [ **Google Calendar to Intercom** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-intercom) - [ **Mailchimp to Intercom** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-intercom) - [ **Typeform to Intercom** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/typeform-to-intercom) - [ **Freshworks CRM to Intercom** Freshworks CRM (Freshsales Suite) — manage contacts, sales accounts, deals, notes, tasks, and appointments.](https://apiant.ai/connect/freshworks-crm-to-intercom) - [ **Capsule CRM to Intercom** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-intercom) Questions ## inMobile - SMS gateway and Intercom, answered ### ### What can start an automation from inMobile - SMS gateway? Any of inMobile - SMS gateway's 4 triggers in the catalog, including New email event, New incoming RCS message, New incoming SMS message and New SMS status report. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Intercom when something happens in inMobile - SMS gateway? Any of Intercom's 24 actions, including Create message, Send conversation reply, Add note to contact and Add note to conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Intercom to inMobile - SMS gateway? Yes. When something happens in Intercom, your agent can act in inMobile - SMS gateway too. This page covers both directions: Intercom's triggers and inMobile - SMS gateway's actions are listed here as well. ### ### Do I have to build a connector for inMobile - SMS gateway or Intercom? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use inMobile - SMS gateway and Intercom without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.