Integration
Connect Inistate and ManageEngine ServiceDesk Plus Cloud
When Changed Information fires in Inistate, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Create Entry in Inistate. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Inistate and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Inistate and ManageEngine ServiceDesk Plus Cloud can do together
From Inistate to ManageEngine ServiceDesk Plus Cloud
When Changed Information in Inistate
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Inistate
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Inistate and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 8 triggers · 24 actions
- Activity Performed
Triggers when an activity is performed on an entry in the chosen module, detected as a change to the entry's last-updated time.
- Changed Information
Triggers when an entry's information in an Inistate module is changed.
- Changed State
Triggers when an entry in the selected Inistate module moves to a different workflow state.
- Information Due
Triggers when an entry in the chosen module reaches its due date.
- New Entry
Triggers when a new entry is created in the selected Inistate module.
- Updated Entry
Triggers when an entry in the selected module is created or changed.
- Create Entry
Creates a new entry in an Inistate module with the field values you supply.
- Delete Entry
Deletes an entry from an Inistate module.
- Duplicate Entry
Creates a copy of an existing entry in an Inistate module.
- Edit Entry
Edits an existing entry in an Inistate module, updating the field values you supply.
- Get Activity Form
Returns the fields an Inistate activity asks for (such as the create form, or the Reject form on an entry), with each field's id, name, type and options.
- List Entries
Returns entries from an Inistate module, optionally narrowed to one of the module's listings.
- List Modules
Returns the modules (record types such as Leave Request or Expense Claim) set up in an Inistate workspace.
- List Workspaces
Returns the Inistate workspaces the connected user belongs to, with each workspace's id and name.
- Perform Activity
Runs an activity (such as Submit, Approve or Reject) on an existing Inistate entry, moving it through its workflow.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Inistate
Inistate to ChucknorrisFree JSON API providing hand-curated, random Chuck Norris jokes/facts.
Inistate to Docusnap365Docusnap is a software for automated network inventory, IT documentation, license management and permission...
Inistate to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Inistate to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Inistate to MailchimpMailchimp marketing automation and email platform.
Inistate to StripeStripe is a payment processing platform for online businesses.
More into ManageEngine ServiceDesk Plus Cloud
HubSpot to ManageEngine ServiceDesk Plus CloudHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to ManageEngine ServiceDesk Plus CloudGoogle Sheets
Gmail to ManageEngine ServiceDesk Plus CloudGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ManageEngine ServiceDesk Plus CloudGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to ManageEngine ServiceDesk Plus CloudGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Questions
Inistate and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Inistate?
Any of Inistate's 6 triggers in the catalog, including Changed Information, Changed State, New Entry and Updated Entry. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Inistate?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Inistate?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Inistate too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Inistate's actions are listed here as well.
Do I have to build a connector for Inistate or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Inistate and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.