--- title: "Connect inFlow Inventory and LiveSwitch - APIANT.ai" description: "When \"New or Updated Customer\" fires in inFlow Inventory, your agent runs \"Find Contact by ID\" in LiveSwitch." canonical: "https://apiant.ai/connect/inflow-inventory-to-liveswitch" --- # Connect inFlow Inventory and LiveSwitch When **New or Updated Customer** fires in [inFlow Inventory](https://apiant.ai/connections/inflow-inventory), your agent runs **Find Contact by ID** in [LiveSwitch](https://apiant.ai/connections/liveswitch), or **New Contact Matching Filter** in LiveSwitch to **Create a Sales Order** in inFlow Inventory. Describe the whole flow and it is built, tested on every scenario and kept running. inFlow Inventory **10** triggers inFlow Inventory **68** actions LiveSwitch **5** triggers LiveSwitch **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want inFlow Inventory and LiveSwitch to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What inFlow Inventory and LiveSwitch can do together ### From inFlow Inventory to LiveSwitch - When **New or Updated Customer** in inFlow Inventory then **Find Contact by ID** in LiveSwitch - When **New or Updated Manufacturing Order** in inFlow Inventory then **Find Contact by Phone** in LiveSwitch ### From LiveSwitch to inFlow Inventory - When **New Contact Matching Filter** in LiveSwitch then **Create a Sales Order** in inFlow Inventory - When **New Conversation Matching Filter** in LiveSwitch then **Create Customer** in inFlow Inventory Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with inFlow Inventory and LiveSwitch ## Triggers and actions 15 triggers · 89 actions - Trigger **New or Updated Customer** Triggers when a customer is created or updated. - Trigger **New or Updated Manufacturing Order** Triggers when a manufacturing order is created or updated. - Trigger **New or Updated Purchase Order** Triggers when a purchase order is created or updated. - Trigger **New or Updated Purchase Quote** Triggers when a purchase quote is created or updated. - Trigger **New or Updated Sales Order** Triggers when a sales order is created or updated. - Trigger **New or Updated Sales Quote** Triggers when a sales quote is created or updated. - Trigger **New or Updated Stock Adjustment** Triggers when a stock adjustment is created or updated. - Trigger **New or Updated Stock Count** Triggers when a stock count is created or updated. - Trigger **New or Updated Stock Transfer** Triggers when a stock transfer is created or updated. - Trigger **New or Updated Vendor** Triggers when a vendor is created or updated. - Action **Approve Purchase Order** Approves an existing purchase order in inFlow, the same as clicking Approve in the inFlow app, and returns the updated purchase order. - Action **Convert Purchase Quote to Purchase Order** Converts a purchase quote into a purchase order, the same as the Convert to order action in inFlow. - Action **Convert Sales Quote to Sales Order** Converts an inFlow sales quote into a sales order, the same as the Convert to order action in inFlow. - Action **Create a Product** Creates a new product in inFlow Inventory. - Action **Create a Sales Order** Creates a new sales order (or sales quote) in inFlow for a customer, with optional product lines, addresses and custom fields. - Action **Create a Stock Adjustment** Creates a stock adjustment - Action **Create a Stock Count** Creates a stock count - Action **Create a Stock Count Sheet** Creates a new stock count sheet. - Action **Create a Stock Transfer** Creates a stock transfer - Action **Create a Vendor** Creates a vendor - Action **Create Customer** Creates a customer - Action **Create Manufacturing Order** Creates a new manufacturing order - Action **Create Purchase Order** Creates a purchase order - Action **Find a Adjustment Reason** Finds adjustment reasons in inFlow Inventory by name. - Action **Find a Category** Finds categories whose name contains the text you enter and returns the first match plus every match. - Action **Find a Count Sheet** Looks up an inFlow count sheet by its ID. - Action **Find a Custom Document** Finds inFlow records of the document type you choose (customers, vendors, products, sales orders, purchase orders and more) whose chosen field matches a value. Returns the first match plus every match on the first page. - Action **Find a Customer** Returns the inFlow customers that match the given criteria (name, email, phone, address and more). - Action **Find a Location** Returns up to 100 inFlow locations whose name contains the given text. - Action **Find a Manufacturing Order** Finds manufacturing orders in inFlow by order number, status, dates, location or assignee. Returns every match plus the first matching order. - Action **Find a Payment Term** Finds payment terms in inFlow whose name contains the given text. - Action **Find a Pricing Scheme** Returns the pricing schemes whose name contains the specified text. - Action **Find a Product** Returns up to 100 inFlow products matching the name, barcode, description, smart search text or other filters supplied. - Action **Find a Purchase Order** Finds purchase orders by order number or other filters and returns the matches. - Action **Find a Sales Order** Search for the details of a sales order by a Sales Order ID or Sales Order Number. - Action **Find a Stock Adjustment** Search for the details of a Stock Adjustment by a Stock Adjustment ID or Stock Adjustment Number. - Action **Find a Stock Count** Search for the details of a Stock Count by a Stock Count ID or Stock Count Number. - Action **Find a Stockroom Scan** Finds stockroom scans by scan number. inFlow has deprecated this endpoint; newer scans are recorded as stock adjustments. - Action **Find a Stock Transfer** Search for the details of a Stock Transfer by a Stock Transfer ID or Stock Transfer Number. - Action **Find a Taxing Scheme** Search for the details of a taxing scheme by Name. - Action **Find a Vendor** Finds inFlow vendors matching name, contact, email, phone, address or other filters, returning the first match and the full list. - Action **Find or Create a Customer Document** Finds a customer whose name exactly matches the given name; if none exists, creates one with the supplied details. Returns the customer record either way. - Action **Find or Create a Manufacturing Order Document** Searches for a manufacturing order document by document type. - Action **Find or Create a Product** Returns the product with exactly the given name, creating it first if no such product exists. - Action **Find or Create a Purchase Order Document** Searches for a purchase order document by document type. - Action **Find or Create a Sales Order Document** Looks up a sales order by its order number and returns it; if no order has that number, creates a new sales order with it. - Action **Find or Create a Stock Adjustment Document** Searches for a stock adjustment document by document type. - Action **Find or Create a Stock Count Document** Searches for a stock count document by document type. - Action **Find or Create a Stock Transfer Document** Searches for a stock transfer document by document type. - Action **Find or Create a Vendor** Searches for a vendor by ID or name and creates a new vendor if it doesn't exist. - Action **Find or Create a Vendor Document** Searches for a vendor document by document type. - Action **Find or Create Customer** Finds a customer by exact name; if none exists, creates one with the supplied details. - Action **Find or Create Customer by Email** Looks up an inFlow customer by exact email address and returns it; if none exists, creates a new customer with that email. - Action **Find or Create Vendor by Email** Searches for a vendor by Email and/or name and creates a new vendor if it doesn't exist. - Action **Fulfill Purchase Order** Marks every line of a purchase order as received and adds the corresponding stock, the same as the Fulfill button in inFlow. - Action **Fulfill Sales Order** Quick-fulfills a sales order in one step. - Action **Invoice Sales Order** Quick-invoices a sales order. - Action **List Customers** Returns all customers in the inFlow account, with pagination. - Action **List Locations** Lists the locations (warehouses, stores) in your inFlow account. - Action **List Manufacturing Orders** Lists manufacturing orders in inFlow, optionally filtered by number, status, dates, location or assignee. Returns up to 100 orders. - Action **List Products** Lists products in inFlow, optionally filtered by name, description, barcode, type, category, lot tracking, modification date or a smart search. Returns up to 100 products. - Action **List Purchase Orders** Returns all purchase orders, with pagination. - Action **List Sales Orders** Returns all sales orders, with pagination. - Action **List Stock Counts** Returns all stock counts, with pagination. - Action **List Vendors** Returns all vendors in the inFlow account, with pagination. - Action **Pay Sales Order** Marks an inFlow sales order as paid, the same as the Mark paid button in inFlow. - Action **Ship Sales Order** Marks a sales order as quick-shipped (final fulfillment step). - Action **Update a Manufacturing Order** Updates an existing manufacturing order by ID. Only the fields you fill in are changed. - Action **Update a Product** Updates a product given their ID. - Action **Update a Purchase Order** Updates an existing purchase order in inFlow by ID. Only the fields you fill in are changed. - Action **Update a Sales Order** Updates a sales order given their ID. - Action **Update a Stock Adjustment** Updates a stock adjustment given their ID. - Action **Update a Stock Count** Updates a stock count given their ID. - Action **Update a Stock Count Sheet** Updates a stock count sheet. - Action **Update a Stockroom Scan** Updates a stockroom scan in inFlow. inFlow marks this endpoint deprecated; new scans are stored as stock adjustments. - Action **Update a Stock Transfer** Updates a stock transfer given their ID. - Action **Update Customer** Updates a customer given their ID. - Action **Update Vendor** Updates an existing vendor by ID. Fields left blank keep their current values. - Trigger **New Contact Matching Filter** Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter. - Trigger **New Conversation Matching Filter** Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter. - Trigger **New Guided Instructions** Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps. - Trigger **New Project** Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID. - Trigger **New Tag** Triggers when a new tag is created in LiveSwitch. - Action **Create Conversation** Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links. - Action **Create Project** Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links. - Action **Create Tag** Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag. - Action **Find All Tags** Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose. - Action **Find Contact by ID** Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values. - Action **Find Contact by Phone** Returns the LiveSwitch contact that has the given phone number, including its custom attributes. - Action **Find Conversation by ID** Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes. - Action **Find Conversations** Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order. - Action **Find Document by ID** Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links. - Action **Find Form by ID** Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects. - Action **Find Form Submission by ID** Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given. - Action **Find Guided Instructions** Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type. - Action **Find Project by ID** Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes. - Action **Find Projects** Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter. - Action **Find Recording by ID** Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags. - Action **Find Recordings by Conversation** Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags. - Action **Find Recordings by Project** Returns the recordings that belong to the specified project, including their public links, status, type and tags. - Action **Get Current User (Me)** Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization. - Action **Get Organization Settings** Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled. - Action **Update Conversation** Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation. - Action **Update Tag** Updates the name or display color of an existing tag and returns the updated tag. ## Each app on its own - [ **inFlow Inventory** inFlow Inventory is an inventory and order management system for businesses that outgrow spreadsheets.](https://apiant.ai/connections/inflow-inventory) - [ **LiveSwitch** LiveSwitch is a video business communication company that provides instant connectivity between customers...](https://apiant.ai/connections/liveswitch) Reviews ## What our customers say ## More from inFlow Inventory - [ **inFlow Inventory to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/inflow-inventory-to-salesforce) - [ **inFlow Inventory to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/inflow-inventory-to-slack) - [ **inFlow Inventory to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/inflow-inventory-to-mailchimp) - [ **inFlow Inventory to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/inflow-inventory-to-stripe) - [ **inFlow Inventory to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/inflow-inventory-to-shopify) - [ **inFlow Inventory to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/inflow-inventory-to-quickbooks-online) ## More into LiveSwitch - [ **HubSpot to LiveSwitch** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-liveswitch) - [ **Google Sheets to LiveSwitch** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-liveswitch) - [ **Gmail to LiveSwitch** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-liveswitch) - [ **Google Calendar to LiveSwitch** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-liveswitch) - [ **Google Drive to LiveSwitch** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-liveswitch) - [ **ActiveCampaign to LiveSwitch** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-liveswitch) Questions ## inFlow Inventory and LiveSwitch, answered ### ### What can start an automation from inFlow Inventory? Any of inFlow Inventory's 10 triggers in the catalog, including New or Updated Customer, New or Updated Manufacturing Order, New or Updated Purchase Order and New or Updated Purchase Quote. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveSwitch when something happens in inFlow Inventory? Any of LiveSwitch's 21 actions, including Create Conversation, Create Project, Create Tag and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveSwitch to inFlow Inventory? Yes. When something happens in LiveSwitch, your agent can act in inFlow Inventory too. This page covers both directions: LiveSwitch's triggers and inFlow Inventory's actions are listed here as well. ### ### Do I have to build a connector for inFlow Inventory or LiveSwitch? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use inFlow Inventory and LiveSwitch without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.