--- title: "Connect Infinity and Zoho FSM - APIANT.ai" description: "When \"New Board\" fires in Infinity, your agent runs \"Add contact\" in Zoho FSM, or \"New Module Entry\" in Zoho FSM to \"Create a New Comment\" in Infinity." canonical: "https://apiant.ai/connect/infinity-to-zoho-fsm" --- # Connect Infinity and Zoho FSM When **New Board** fires in [Infinity](https://apiant.ai/connections/infinity), your agent runs **Add contact** in [Zoho FSM](https://apiant.ai/connections/zoho-fsm), or **New Module Entry** in Zoho FSM to **Create a New Comment** in Infinity. Describe the whole flow and it is built, tested on every scenario and kept running. Infinity **3** triggers Infinity **9** actions Zoho FSM **3** triggers Zoho FSM **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Infinity and Zoho FSM to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Infinity and Zoho FSM can do together ### From Infinity to Zoho FSM - When **New Board** in Infinity then **Add contact** in Zoho FSM - When **New Folder** in Infinity then **Add work order** in Zoho FSM ### From Zoho FSM to Infinity - When **New Module Entry** in Zoho FSM then **Create a New Comment** in Infinity - When **New/Updated Module Entry** in Zoho FSM then **Create a New Item** in Infinity Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Infinity and Zoho FSM ## Triggers and actions 6 triggers · 22 actions - Trigger **New Board** Triggers when a new board is created in the selected Infinity workspace. - Trigger **New Folder** Triggers when a new folder is created on an Infinity board. - Trigger **New Member** Triggers when a new member joins an Infinity workspace. - Action **Create a New Comment** Adds a comment to an item on an Infinity board, optionally as a reply to another comment. - Action **Create a New Folder** Creates a new folder on an Infinity board. - Action **Create a New Item** Creates a new item in an Infinity board folder, with values for the board's attributes. - Action **File Upload** Uploads a file from a link into an Infinity workspace as an attachment and returns the stored attachment. - Action **Find a Board** Finds boards in an Infinity workspace whose name matches the given name. - Action **Find a Folder** Finds folders on an Infinity board by name and returns the matching folder. - Action **Find a Member** Finds members of an Infinity workspace by email address or name. - Action **Find an Item** Finds items on a board whose text value matches the given text. Searches the 100 most recent items. - Action **Update an Existing Item** Updates an existing item on an Infinity board — its attribute values, folder, parent item or position. - Trigger **New Module Entry** Triggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact. - Trigger **New/Updated Module Entry** Triggers when a record in the chosen Zoho FSM module is created or updated. - Trigger **Updated Module Entry** Triggers when an existing record in the chosen Zoho FSM module is changed. - Action **Add asset** Creates a new asset in Zoho FSM, optionally linked to a part, contact and company. - Action **Add company** Creates a new company record in Zoho FSM. - Action **Add contact** Creates a new contact in Zoho FSM and returns its id. - Action **Add estimate** Creates a new estimate in Zoho FSM for a contact and company, with optional service and part line items. - Action **Add note** Adds a note to a request, estimate, work order, service appointment, contact or asset record. - Action **Add request** Creates a new service request in Zoho FSM for a contact or company. - Action **Add service appointment** Creates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time. - Action **Add work order** Creates a new work order in Zoho FSM with its service line items, customer and addresses. - Action **Create Module Entry** Creates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply. - Action **Find Module Entry** Finds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value. - Action **Get Related Records** Returns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact. - Action **Update Module Entry** Updates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply. - Action **Update work order** Updates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items. ## Each app on its own - [ **Infinity** Infinity is a flexible project management platform that lets you organize anything, your way.](https://apiant.ai/connections/infinity) - [ **Zoho FSM** Zoho FSM helps you manage work orders, streamline operations and run your field service business efficiently.](https://apiant.ai/connections/zoho-fsm) Reviews ## What our customers say ## More from Infinity - [ **Infinity to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/infinity-to-salesforce) - [ **Infinity to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/infinity-to-slack) - [ **Infinity to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/infinity-to-mailchimp) - [ **Infinity to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/infinity-to-stripe) - [ **Infinity to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/infinity-to-shopify) - [ **Infinity to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/infinity-to-quickbooks-online) ## More into Zoho FSM - [ **HubSpot to Zoho FSM** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-fsm) - [ **Salesforce to Zoho FSM** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-fsm) - [ **Slack to Zoho FSM** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-fsm) - [ **Google Sheets to Zoho FSM** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zoho-fsm) - [ **Gmail to Zoho FSM** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-fsm) - [ **Google Calendar to Zoho FSM** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-fsm) Questions ## Infinity and Zoho FSM, answered ### ### What can start an automation from Infinity? Any of Infinity's 3 triggers in the catalog, including New Board, New Folder and New Member. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho FSM when something happens in Infinity? Any of Zoho FSM's 13 actions, including Create Module Entry, Update Module Entry, Update work order and Add asset. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho FSM to Infinity? Yes. When something happens in Zoho FSM, your agent can act in Infinity too. This page covers both directions: Zoho FSM's triggers and Infinity's actions are listed here as well. ### ### Do I have to build a connector for Infinity or Zoho FSM? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Infinity and Zoho FSM without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.