Integration
Connect Infinity and SysAid
When New Board fires in Infinity, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Create a New Comment in Infinity. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Infinity and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Infinity and SysAid can do together
From Infinity to SysAid
When New Board in Infinity
then Add Service Record Note in SysAid
From SysAid to Infinity
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Infinity and SysAid
Triggers and actions 5 triggers · 38 actions
- New Board
Triggers when a new board is created in the selected Infinity workspace.
- New Folder
Triggers when a new folder is created on an Infinity board.
- New Member
Triggers when a new member joins an Infinity workspace.
- Add attribute
Creates a new attribute (column) on an Infinity board.
- Add board
Creates a new board in an Infinity workspace.
- Add reference
Creates a reference linking one item to another through a reference attribute on a board.
- Add time entry
Creates a new time entry on an item's time tracking attribute in an Infinity board.
- Create a New Comment
Adds a comment to an item on an Infinity board, optionally as a reply to another comment.
- Create a New Folder
Creates a new folder on an Infinity board.
- Delete comment
Deletes a comment from an item on an Infinity board.
- Delete folder
Deletes a folder from an Infinity board.
- Delete item
Deletes an item from an Infinity board.
- File Upload
Uploads a file from a link into an Infinity workspace as an attachment and returns the stored attachment.
- Find a Board
Finds boards in an Infinity workspace whose name matches the given name.
- Find a Folder
Finds folders on an Infinity board by name and returns the matching folder.
- Find a Member
Finds members of an Infinity workspace by email address or name.
- Find an Item
Finds items on a board whose text value matches the given text. Searches the 100 most recent items.
- Invite member
Invites a person by email to join an Infinity workspace and returns the invited user.
- List attributes
Returns all attributes (fields) defined on an Infinity board.
- List comments
Returns the comments on an item in an Infinity board.
- List items
Returns the items on an Infinity board, optionally limited to one folder and sorted by id or creation date.
- List workspaces
Returns all workspaces that belong to the connected Infinity user.
- Update attribute
Updates an attribute (column) on an Infinity board, such as its name, type, default value or settings.
- Update comment
Updates the text of an existing comment on an Infinity item.
- Update folder
Updates an existing folder on an Infinity board, such as its name, color, position or visible attributes.
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Infinity and SysAid, answered
What can start an automation from Infinity?
Any of Infinity's 3 triggers in the catalog, including New Board, New Folder and New Member. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Infinity?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Infinity?
Yes. When something happens in SysAid, your agent can act in Infinity too. This page covers both directions: SysAid's triggers and Infinity's actions are listed here as well.
Do I have to build a connector for Infinity or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Infinity and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.