--- title: "Connect incident.io to ZapCap - APIANT.ai" description: "When \"New Incident\" fires in incident.io, your agent runs \"Get clip task\" in ZapCap." canonical: "https://apiant.ai/connect/incident-io-to-zapcap" --- # Connect incident.io to ZapCap When **New Incident** fires in [incident.io](https://apiant.ai/connections/incident-io), your agent runs **Get clip task** in [ZapCap](https://apiant.ai/connections/zapcap). Describe the whole flow and it is built, tested on every scenario and kept running. incident.io **1** trigger incident.io **10** actions ZapCap **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want incident.io and ZapCap to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What incident.io can start in ZapCap - When **New Incident** in incident.io then **Get clip task** in ZapCap - When **New Incident** in incident.io then **Add font** in ZapCap Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with incident.io and ZapCap ## Triggers and actions 1 trigger · 24 actions - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. - Action **Add font** Uploads a custom font file (TTF, OTF, WOFF or WOFF2) to ZapCap so it can be used in caption styling. - Action **Add video** Uploads a video (or audio file) to ZapCap from a public URL and returns the new video's id, which is used to create captioning tasks. - Action **Approve transcript** Approves a captioning task's transcript and starts rendering the video with the transcript currently stored on the task. - Action **Delete font** Deletes a custom font you uploaded to ZapCap. - Action **Generate video clips** Starts a ZapCap task that cuts short clips out of an uploaded long-form video. The task runs in the background; use Get clip task with the returned task id to check its status and fetch the clips. - Action **Get account balance** Returns the remaining API credit balance (USD) on the connected ZapCap account. - Action **Get clip task** Retrieves a ZapCap clip task (viral shorts generation) for a video, including its status and generated clips. - Action **Get font** Retrieves the details of one uploaded custom font: its file name, font family and style. - Action **Get transcript** Get the word-by-word transcript of a ZapCap captioning task. - Action **Get video task** Fetches the status and result of a captioning task by ID. An error occurs if the task is not found. - Action **List templates** Lists every captioning template available to the account, with its id, categories and preview links. Use a template id when creating a video processing task. - Action **List videos** Lists the videos uploaded to your ZapCap account, with their metadata and associated task ids. - Action **Process Video** Starts a captioning (processing) task on an uploaded ZapCap video using a template. The task runs asynchronously; use Get video task to check its status and fetch the rendered video. - Action **Update transcript** Updates an existing video task's transcript by ID before rendering. ## Each app on its own - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) - [ **ZapCap** ZapCap is an AI-powered tool that generates captions for your videos.](https://apiant.ai/connections/zapcap) Reviews ## What our customers say ## More from incident.io - [ **incident.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/incident-io-to-salesforce) - [ **incident.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/incident-io-to-slack) - [ **incident.io to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/incident-io-to-mailchimp) - [ **incident.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/incident-io-to-stripe) - [ **incident.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/incident-io-to-shopify) - [ **incident.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/incident-io-to-quickbooks-online) ## More into ZapCap - [ **Nifty to ZapCap** Nifty helps you communicate with your team members and manage your projects — all in one place.](https://apiant.ai/connect/nifty-to-zapcap) - [ **Peerdom to ZapCap** Peerdom helps teams navigate change with smart org charts that boost collaboration and performance.](https://apiant.ai/connect/peerdom-to-zapcap) - [ **HubSpot to ZapCap** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zapcap) - [ **Salesforce to ZapCap** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zapcap) - [ **Slack to ZapCap** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zapcap) - [ **Google Sheets to ZapCap** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zapcap) Questions ## incident.io and ZapCap, answered ### ### What can start an automation from incident.io? Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ZapCap when something happens in incident.io? Any of ZapCap's 14 actions, including Update transcript, Add font, Add video and Approve transcript. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ZapCap to incident.io? ZapCap has no triggers in the catalog today, so automations start in incident.io. If you need the other direction, ask: your agent reads ZapCap's API documentation and adds it. ### ### Do I have to build a connector for incident.io or ZapCap? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use incident.io and ZapCap without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.