--- title: "Connect incident.io and Squarespace Commerce - APIANT.ai" description: "When \"New Incident\" fires in incident.io, your agent runs \"Create Contact\" in Squarespace Commerce." canonical: "https://apiant.ai/connect/incident-io-to-squarespace-commerce" --- # Connect incident.io and Squarespace Commerce When **New Incident** fires in [incident.io](https://apiant.ai/connections/incident-io), your agent runs **Create Contact** in [Squarespace Commerce](https://apiant.ai/connections/squarespace-commerce), or **New Profile** in Squarespace Commerce to **Find Users On-Call** in incident.io. Describe the whole flow and it is built, tested on every scenario and kept running. incident.io **1** trigger incident.io **10** actions Squarespace Commerce **2** triggers Squarespace Commerce **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want incident.io and Squarespace Commerce to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What incident.io and Squarespace Commerce can do together ### From incident.io to Squarespace Commerce - When **New Incident** in incident.io then **Create Contact** in Squarespace Commerce - When **New Incident** in incident.io then **Fulfill order** in Squarespace Commerce ### From Squarespace Commerce to incident.io - When **New Profile** in Squarespace Commerce then **Find Users On-Call** in incident.io - When **New Transaction** in Squarespace Commerce then **Add follow-up** in incident.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with incident.io and Squarespace Commerce ## Triggers and actions 3 triggers · 23 actions - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. - Trigger **New Profile** Triggers when a new customer, subscriber or donor profile is added to the Squarespace site. - Trigger **New Transaction** Triggers when a new payment transaction document (for an order or a donation) appears in your Squarespace store. - Action **Create Contact** Creates a new contact on your Squarespace site with a name, locale and primary email, optionally opting them in to marketing emails. - Action **Delete product** Deletes a product, along with its variants and images, from the Squarespace store. - Action **Fulfill order** Marks a Squarespace Commerce order as fulfilled, optionally adding shipment tracking details and emailing the customer a shipping notification. - Action **Get contact** Returns a single contact from your Squarespace site, including name, locale, primary email with marketing status, and default shipping address. - Action **Get order** Returns a single Squarespace Commerce order by its id, including line items, totals, addresses, payment state and fulfillment status. - Action **Get product** Returns a store product by its id, including its variants, pricing, stock, images and SEO details. - Action **List contacts** Returns all contacts for the Squarespace website, including names, locale, primary email with marketing status and default shipping address. - Action **List discounts** Returns the discounts and promo codes configured for the Squarespace store, optionally filtered by status, type or a search term. - Action **List inventory** Returns the current stock level of every product variant in the store, including its SKU, description, quantity and whether stock is unlimited. - Action **List orders** Returns the store's orders, most recently modified first, optionally narrowed to one customer, a modification date range, a fulfillment status or payment states. - Action **List products** Returns the products in your Squarespace store, optionally narrowed by product type, a search term, or a last-modified date range. - Action **List transactions** Returns the financial transactions for your store's orders and donations, grouped per order or donation, optionally filtered by modification date or order. - Action **Update inventory** Adjusts stock quantities for product variants: add or subtract stock, set an exact quantity, or mark variants as having unlimited stock. ## Each app on its own - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) - [ **Squarespace Commerce** Squarespace Commerce is a website builder, blogging platform, hosting service, commerce platform, and domain...](https://apiant.ai/connections/squarespace-commerce) Reviews ## What our customers say ## More from incident.io - [ **incident.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/incident-io-to-salesforce) - [ **incident.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/incident-io-to-slack) - [ **incident.io to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/incident-io-to-mailchimp) - [ **incident.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/incident-io-to-stripe) - [ **incident.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/incident-io-to-shopify) - [ **incident.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/incident-io-to-quickbooks-online) ## More into Squarespace Commerce - [ **HubSpot to Squarespace Commerce** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-squarespace-commerce) - [ **Salesforce to Squarespace Commerce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-squarespace-commerce) - [ **Slack to Squarespace Commerce** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-squarespace-commerce) - [ **Google Sheets to Squarespace Commerce** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-squarespace-commerce) - [ **Gmail to Squarespace Commerce** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-squarespace-commerce) - [ **Google Calendar to Squarespace Commerce** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-squarespace-commerce) Questions ## incident.io and Squarespace Commerce, answered ### ### What can start an automation from incident.io? Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Squarespace Commerce when something happens in incident.io? Any of Squarespace Commerce's 13 actions, including Create Contact, Update inventory, Fulfill order and Get contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Squarespace Commerce to incident.io? Yes. When something happens in Squarespace Commerce, your agent can act in incident.io too. This page covers both directions: Squarespace Commerce's triggers and incident.io's actions are listed here as well. ### ### Do I have to build a connector for incident.io or Squarespace Commerce? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use incident.io and Squarespace Commerce without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.