--- title: "Connect incident.io and Recruiterflow - APIANT.ai" description: "When \"New Incident\" fires in incident.io, your agent runs \"Add contact\" in Recruiterflow." canonical: "https://apiant.ai/connect/incident-io-to-recruiterflow" --- # Connect incident.io and Recruiterflow When **New Incident** fires in [incident.io](https://apiant.ai/connections/incident-io), your agent runs **Add contact** in [Recruiterflow](https://apiant.ai/connections/recruiterflow), or **Deal Stage Changed** in Recruiterflow to **Find Users On-Call** in incident.io. Describe the whole flow and it is built, tested on every scenario and kept running. incident.io **1** trigger incident.io **10** actions Recruiterflow **6** triggers Recruiterflow **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want incident.io and Recruiterflow to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What incident.io and Recruiterflow can do together ### From incident.io to Recruiterflow - When **New Incident** in incident.io then **Add contact** in Recruiterflow - When **New Incident** in incident.io then **Add deal** in Recruiterflow ### From Recruiterflow to incident.io - When **Deal Stage Changed** in Recruiterflow then **Find Users On-Call** in incident.io - When **New Candidate Created** in Recruiterflow then **Add follow-up** in incident.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with incident.io and Recruiterflow ## Triggers and actions 7 triggers · 29 actions - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. - Trigger **Deal Stage Changed** Triggers when a deal moves to a new pipeline stage in Recruiterflow. - Trigger **New Candidate Created** Triggers when a new candidate is added to Recruiterflow. - Trigger **New Contact Created** Triggers when a new contact is added in Recruiterflow. - Trigger **New Deal Created** Triggers when a new deal is created in Recruiterflow. - Trigger **Placement Record Created** Triggers when a new placement record is created in Recruiterflow. - Trigger **Placement Record Updated** Triggers when a placement record is created or edited in Recruiterflow. - Action **Add call** Logs a call in Recruiterflow against candidates, clients, contacts, deals or jobs. - Action **Add candidate note** Adds a note to a candidate record in Recruiterflow. - Action **Add candidate to job** Adds a candidate to a job's pipeline, under the Sourced stage by default or as Applied. - Action **Add contact** Creates a contact in Recruiterflow and returns the new contact's id. - Action **Add deal** Creates a new deal in Recruiterflow with its amount, stage, owner, linked contacts and custom field values. - Action **Get candidate** Returns a candidate's full profile, including contact details, jobs, files, notes and custom fields. - Action **Get client** Returns a client company's full details, including contacts, open and closed jobs, notes and custom fields. - Action **Get contact** Returns a contact's full record, including company, notes and custom fields. - Action **Get deal** Returns the details of a single Recruiterflow deal, including its pipeline stage, owner, client company, amount and custom fields. - Action **List candidates** Returns all candidates in the Recruiterflow account, optionally with their files and notes. - Action **List contacts** Returns the contacts in your Recruiterflow account with their details and custom fields. - Action **List jobs** Returns the jobs in your Recruiterflow account, optionally only open ones, with their details and custom fields. - Action **List users** Returns all users in the Recruiterflow account, with their names, emails and roles. - Action **Update candidate** Updates an existing candidate in Recruiterflow. Any field you fill in replaces that field's current value; fields left blank are not changed. - Action **Update candidate stage** Moves a candidate to a stage in a job's pipeline in Recruiterflow. - Action **Update client** Updates an existing client company in Recruiterflow, including its details, location, tags and custom fields. - Action **Update contact** Updates an existing contact in Recruiterflow. Only the fields you fill in are changed; a filled-in field replaces its existing value. - Action **Update deal** Updates an existing Recruiterflow deal's name, amount, stage, dates, owner, linked contacts and custom fields. - Action **Update job** Updates an existing job in Recruiterflow, such as its title, status, openings, salary range, locations, hiring team or custom fields. ## Each app on its own - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) - [ **Recruiterflow** Recruiterflow is a modern recruiting software that helps ambitious recruiting and staffing businesses to be...](https://apiant.ai/connections/recruiterflow) Reviews ## What our customers say ## More from incident.io - [ **incident.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/incident-io-to-salesforce) - [ **incident.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/incident-io-to-slack) - [ **incident.io to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/incident-io-to-mailchimp) - [ **incident.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/incident-io-to-stripe) - [ **incident.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/incident-io-to-shopify) - [ **incident.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/incident-io-to-quickbooks-online) ## More into Recruiterflow - [ **HubSpot to Recruiterflow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-recruiterflow) - [ **Google Sheets to Recruiterflow** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-recruiterflow) - [ **Gmail to Recruiterflow** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-recruiterflow) - [ **Google Calendar to Recruiterflow** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-recruiterflow) - [ **Google Drive to Recruiterflow** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-recruiterflow) - [ **Mailchimp to Recruiterflow** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-recruiterflow) Questions ## incident.io and Recruiterflow, answered ### ### What can start an automation from incident.io? Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Recruiterflow when something happens in incident.io? Any of Recruiterflow's 19 actions, including Update candidate, Update candidate stage, Update client and Update contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Recruiterflow to incident.io? Yes. When something happens in Recruiterflow, your agent can act in incident.io too. This page covers both directions: Recruiterflow's triggers and incident.io's actions are listed here as well. ### ### Do I have to build a connector for incident.io or Recruiterflow? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use incident.io and Recruiterflow without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.