--- title: "Connect incident.io and MemberSpace - APIANT.ai" description: "When \"New Incident\" fires in incident.io, your agent runs \"List member events\" in MemberSpace." canonical: "https://apiant.ai/connect/incident-io-to-memberspace" --- # Connect incident.io and MemberSpace When **New Incident** fires in [incident.io](https://apiant.ai/connections/incident-io), your agent runs **List member events** in [MemberSpace](https://apiant.ai/connections/memberspace), or **Created Member Profile** in MemberSpace to **Find Users On-Call** in incident.io. Describe the whole flow and it is built, tested on every scenario and kept running. incident.io **1** trigger incident.io **10** actions MemberSpace **5** triggers MemberSpace **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want incident.io and MemberSpace to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What incident.io and MemberSpace can do together ### From incident.io to MemberSpace - When **New Incident** in incident.io then **List member events** in MemberSpace - When **New Incident** in incident.io then **Find Member** in MemberSpace ### From MemberSpace to incident.io - When **Created Member Profile** in MemberSpace then **Find Users On-Call** in incident.io - When **New member event** in MemberSpace then **Add follow-up** in incident.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with incident.io and MemberSpace ## Triggers and actions 6 triggers · 20 actions - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. - Trigger **Canceled Membership** Triggers when a member cancels a membership plan (sets it to cancel) or a plan is removed from a member. - Trigger **Created Member Profile** Triggers when a new member signs up on your MemberSpace site, returning the member's profile. - Trigger **New member event** Triggers when a new activity event is recorded for a member, such as a log in, plan added, plan upgraded or card updated. - Trigger **New Membership** Triggers when a member is enrolled on a plan in your MemberSpace site, returning the new membership with its plan, status and billing details. - Trigger **Updated Member Profile** Triggers when a member's profile changes — their name, email, status, profile image or custom signup field answers. - Action **Find Member** Returns up to 100 members on your MemberSpace site that match the email, name, status, signup date or custom signup field answer you specify. - Action **Get plan** Returns a single membership plan from your MemberSpace site, including its name, status, type, pricing and expiration settings. - Action **List content views** Returns records of members viewing your Content Library content, optionally filtered by member, content item and view date. - Action **List coupon redemptions** Returns the members who redeemed a coupon, most recent first, with the membership and plan it was applied to. - Action **List coupons** Returns the discount coupons on your MemberSpace site, ordered by id. Optionally narrow the list to coupons with a specific code. - Action **List custom signup fields** Returns the custom signup fields defined on your MemberSpace site, including each field's id. - Action **List member events** Returns activity events recorded for your members, such as logins, plan changes and charges, optionally filtered by member, event type and date range. - Action **List memberships** Returns the memberships on your MemberSpace site, optionally filtered by plan, member, status, and creation, renewal or expiration date. - Action **List plans** Returns the active (non-archived) membership plans on your MemberSpace site, optionally filtered by plan type and status. - Action **List sites** Returns the MemberSpace sites your API key can access, with each site's name, domain, currency, locale and member counts. ## Each app on its own - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) - [ **MemberSpace** MemberSpace allows you to turn any part of your website into members-only with just a few clicks.](https://apiant.ai/connections/memberspace) Reviews ## What our customers say ## More from incident.io - [ **incident.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/incident-io-to-salesforce) - [ **incident.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/incident-io-to-slack) - [ **incident.io to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/incident-io-to-mailchimp) - [ **incident.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/incident-io-to-stripe) - [ **incident.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/incident-io-to-shopify) - [ **incident.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/incident-io-to-quickbooks-online) ## More into MemberSpace - [ **HubSpot to MemberSpace** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-memberspace) - [ **Google Sheets to MemberSpace** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-memberspace) - [ **Gmail to MemberSpace** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-memberspace) - [ **Google Calendar to MemberSpace** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-memberspace) - [ **Google Drive to MemberSpace** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-memberspace) - [ **Mailchimp to MemberSpace** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-memberspace) Questions ## incident.io and MemberSpace, answered ### ### What can start an automation from incident.io? Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in MemberSpace when something happens in incident.io? Any of MemberSpace's 10 actions, including Find Member, Get plan, List content views and List coupon redemptions. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from MemberSpace to incident.io? Yes. When something happens in MemberSpace, your agent can act in incident.io too. This page covers both directions: MemberSpace's triggers and incident.io's actions are listed here as well. ### ### Do I have to build a connector for incident.io or MemberSpace? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use incident.io and MemberSpace without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.