--- title: "Connect incident.io to Geneea Natural Language Processing - APIANT.ai" description: "When \"New Incident\" fires in incident.io, your agent runs \"Analyze sentiment\" in Geneea Natural Language Processing." canonical: "https://apiant.ai/connect/incident-io-to-geneea-natural-language-processing" --- # Connect incident.io to Geneea Natural Language Processing When **New Incident** fires in [incident.io](https://apiant.ai/connections/incident-io), your agent runs **Analyze sentiment** in [Geneea Natural Language Processing](https://apiant.ai/connections/geneea-natural-language-processing). Describe the whole flow and it is built, tested on every scenario and kept running. incident.io **1** trigger incident.io **10** actions Geneea Natural Language Processing **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want incident.io and Geneea Natural Language Processing to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What incident.io can start in Geneea Natural Language Processing - When **New Incident** in incident.io then **Analyze sentiment** in Geneea Natural Language Processing - When **New Incident** in incident.io then **Analyze text** in Geneea Natural Language Processing Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with incident.io and Geneea Natural Language Processing ## Triggers and actions 1 trigger · 19 actions - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. - Action **Analyze sentiment** Scores the overall sentiment of a piece of text or of the document at a URL, from -1.0 (negative) to 1.0 (positive). - Action **Analyze text** Runs Geneea's general NLP analysis on a document and returns its language, entities, tags, relations and sentiment. - Action **Analyze text batch** Submits a list of documents for NLU analysis in a single request. - Action **Correct text** Performs spelling and diacritics correction on input text. - Action **Detect language** Detects the language of a text using Geneea's analysis API. - Action **Extract entities** Finds the named entities (people, organizations, places, dates and more) mentioned in a text or web page. - Action **Extract relations** Extracts relations (for example who did what, or which attribute describes which entity) from a document using Geneea's analysis. - Action **Extract tags** Finds the key tags (main topics and keywords) of a document using Geneea's analysis service. - Action **Get account info** Returns information about the Geneea account the connection's API key belongs to. ## Each app on its own - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) - [ **Geneea Natural Language Processing**](https://apiant.ai/connections/geneea-natural-language-processing) Reviews ## What our customers say ## More from incident.io - [ **incident.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/incident-io-to-salesforce) - [ **incident.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/incident-io-to-slack) - [ **incident.io to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/incident-io-to-mailchimp) - [ **incident.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/incident-io-to-stripe) - [ **incident.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/incident-io-to-shopify) - [ **incident.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/incident-io-to-quickbooks-online) ## More into Geneea Natural Language Processing - [ **Capsule CRM to Geneea Natural Language Processing** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-geneea-natural-language-processing) - [ **Bitbucket to Geneea Natural Language Processing** Git repository hosting platform with pull request code review and built-in CI/CD pipelines, integrated with...](https://apiant.ai/connect/bitbucket-to-geneea-natural-language-processing) - [ **HubSpot to Geneea Natural Language Processing** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-geneea-natural-language-processing) - [ **Salesforce to Geneea Natural Language Processing** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-geneea-natural-language-processing) - [ **Slack to Geneea Natural Language Processing** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-geneea-natural-language-processing) - [ **Google Sheets to Geneea Natural Language Processing** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-geneea-natural-language-processing) Questions ## incident.io and Geneea Natural Language Processing, answered ### ### What can start an automation from incident.io? Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Geneea Natural Language Processing when something happens in incident.io? Any of Geneea Natural Language Processing's 9 actions, including Analyze sentiment, Analyze text, Analyze text batch and Correct text. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Geneea Natural Language Processing to incident.io? Geneea Natural Language Processing has no triggers in the catalog today, so automations start in incident.io. If you need the other direction, ask: your agent reads Geneea Natural Language Processing's API documentation and adds it. ### ### Do I have to build a connector for incident.io or Geneea Natural Language Processing? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use incident.io and Geneea Natural Language Processing without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.