--- title: "Connect incident.io to Duda - APIANT.ai" description: "When \"New Incident\" fires in incident.io, your agent runs \"Add Collection Row\" in Duda." canonical: "https://apiant.ai/connect/incident-io-to-duda" --- # Connect incident.io to Duda When **New Incident** fires in [incident.io](https://apiant.ai/connections/incident-io), your agent runs **Add Collection Row** in [Duda](https://apiant.ai/connections/duda). Describe the whole flow and it is built, tested on every scenario and kept running. incident.io **1** trigger incident.io **10** actions Duda **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want incident.io and Duda to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What incident.io can start in Duda - When **New Incident** in incident.io then **Add Collection Row** in Duda - When **New Incident** in incident.io then **Update collection row** in Duda Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with incident.io and Duda ## Triggers and actions 1 trigger · 31 actions - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. - Action **Add Collection Row** Adds a new row to a collection on a Duda site, with the values you supply for the collection's fields. - Action **Create a Blog Post** Creates a blog post on a Duda site's existing blog. The post is added as a draft and must be published before it appears on the live site. - Action **Create a Client** Creates a new client (customer) account in your Duda partner account. Duda does not email the client when the account is created. - Action **Create a Site** Creates a new Duda site from a template and returns the new site's name, which identifies the site in every later step. - Action **Create store product** Creates a product in a site's Duda native store. - Action **Delete account** Permanently deletes a Duda customer or staff account. - Action **Delete blog post** Deletes a blog post from a Duda site's blog. - Action **Delete site** Permanently deletes a Duda site and cancels its subscriptions. - Action **Get account** Returns the details of a Duda customer or staff account, such as its name, email, type, language and status. - Action **Get blog post** Returns one blog post from a Duda site, including its title, author, status, tags, images and publish dates. - Action **Get site** Returns the details of a Duda site, including its domains, publish status, business info and SEO settings. - Action **List blog posts** Returns the blog posts on a Duda site, with each post's title, author, status, path, tags, images and dates. - Action **List orders** Returns the orders placed in a site's native eCommerce store, optionally filtered by creation date and sorted. - Action **List sites** Returns the sites in your Duda account, optionally filtered by label, publish status, creation date or last published date, and sorted. - Action **Publish blog post** Publishes a draft blog post on a Duda site so it appears on the live site. - Action **Publish site** Publishes a Duda site so it goes live, and starts its subscription. - Action **Update account** Updates an existing Duda customer or staff account's name details, email, company, language and access status. The account's name and type can't be changed. - Action **Update blog post** Updates an existing blog post on a Duda site, changing only the details you fill in, such as its title, description, author, images, tags, URL path, SEO settings or publish dates. - Action **Update collection row** Updates the fields you supply on an existing row of a site's collection; fields you leave out keep their current values. - Action **Update Content Library** Updates the business information, primary location, images and texts in a Duda site's content library. Only the parts you send change; publish the content library to put the changes on the live site. - Action **Update site** Updates the properties of an existing Duda site, such as its domain, language, SEO settings, labels, tracking IDs and editor type. Only the fields you fill in are changed. ## Each app on its own - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) - [ **Duda** Duda is a website builder platform for web professionals and digital marketing agencies.](https://apiant.ai/connections/duda) Reviews ## What our customers say ## More from incident.io - [ **incident.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/incident-io-to-salesforce) - [ **incident.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/incident-io-to-slack) - [ **incident.io to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/incident-io-to-mailchimp) - [ **incident.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/incident-io-to-stripe) - [ **incident.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/incident-io-to-shopify) - [ **incident.io to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/incident-io-to-quickbooks-online) ## More into Duda - [ **HubSpot to Duda** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-duda) - [ **Salesforce to Duda** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-duda) - [ **Slack to Duda** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-duda) - [ **Google Sheets to Duda** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-duda) - [ **Gmail to Duda** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-duda) - [ **Google Calendar to Duda** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-duda) Questions ## incident.io and Duda, answered ### ### What can start an automation from incident.io? Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Duda when something happens in incident.io? Any of Duda's 21 actions, including Create a Blog Post, Create a Client, Create a Site and Create store product. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Duda to incident.io? Duda has no triggers in the catalog today, so automations start in incident.io. If you need the other direction, ask: your agent reads Duda's API documentation and adds it. ### ### Do I have to build a connector for incident.io or Duda? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use incident.io and Duda without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.